I hate the dealership

[window_lee]

I had a problem wiht my headlight couple days ago; therefore, I went to the dealership. guess what? they f**king blame on me that the after market bulb caused the problem and refuse to let me claim the warranty. end up charge me $113 for replace a fuse and there is $95 for labour cost.

take an hour to replace a fuse?????????? what the f**k?:evil::evil::mad:

[ddongbap]

Well, most service type places will charge an hour minimum. No matter how small the job is. Thats just the way it is.

[cleong]

It isn't too far fetched if your bulb is a different current draw from stock, or hasn't been installed properly such that water seepage caused a short and hence blown fuses.

If you want your warranty, keep your car stock till the warranty runs out.

[jambo101]

Next time just replace the fuse yourself.

[ddongbap]

Next time just replace the fuse yourself.

Thats probably a much better solution.

[Mordarvia]

Thats nothing the dealership that I bought my car from screwed me. a month later I take the car into another dealership and they said the car seems like it wasn't inspected when it was delivered. I'm pissed at the place I bought it from. But I have a very good dealer in another city I deal with now. Brand new car and after driving it a month almost no oil in the car. BTW there is nothing wrong with the car the original dealer just decided not to put oil in it when it came off the truck.

[nemelek]

In Colorado we have a few places that are not dealerships but do Toyata warranty work. The Toy Doctor is one of them. As Cleong said, I would be real concerned about what caused the fuse to blow in the first place.

[nemelek]

Brand new car and after driving it a month almost no oil in the car. BTW there is nothing wrong with the car the original dealer just decided not to put oil in it when it came off the truck.

Was there a warning light for low oil? I would be trying to get a new car from the dealer. Driving with no oil would cause a lot of damage.

[jamal1984]

you have to hard on them

[jambo101]

Thats nothing the dealership that I bought my car from screwed me. a month later I take the car into another dealership and they said the car seems like it wasn't inspected when it was delivered. I'm pissed at the place I bought it from. But I have a very good dealer in another city I deal with now. Brand new car and after driving it a month almost no oil in the car. BTW there is nothing wrong with the car the original dealer just decided not to put oil in it when it came off the truck.

You drove the car a month without checking the oil?:eek:

[jamal1984]

You drove the car a month without checking the oil?:eek:

i never thought that the dealer decide not to put oil in new car? WTF?

[SilverBack]

Don't have any OEM parts for mine just yet, but I've learned a thing or two from past experience. Personally prefer to keep all my OEM parts for times like these. That way the next time something goes wrong, I could just switch-out the aftermarket part for the OEM part that came with the car. The result is a dealer who sees a pseudo-failed part that has a better chance of being covered by the warranty. Once it's fixed I'll switch back, unless it continues to cause the same problem.

Yeah sure it's dishonest, but then again ANYONE has a better chance than the dealer when it comes to passing a lie-detector test IMO...:evil:

[ddongbap]

i never thought that the dealer decide not to put oil in new car? WTF?

Who checks their oil in the first month?

[deadworld]

cars come oiled from factory, pdi is just to top off windshiled washer fluid and check evrything.

[window_lee]

Next time just replace the fuse yourself.

cause I didn't know what was the problem, that's the reason i went to the dealership

[Mordarvia]

Well the car oil was just very low not totally empty. BTW how often do you guys check your oil? how many km's. Needless to say the car runs great and has been checked by a very good toyota dealer not the monkeys I bought it from.

[SilverBack]

Drive around quite a bit, so usually once a week is plenty. Still takes a while for the yellow dipstick to start showing brown, so no worries:cool:

[bnther36]

It would have never crossed my mind to check the oil on a brand new car.

On a scale of 1 to 10, I would rate my local dealership at a 3.

Wouldn't it be great if Toyota made the dealers take 'Customer Service' training. The dealership here screwed me pretty hard, ONCE. It's funny, when you tell people about it you end up hearing about all the other people who have had similar situations. They might sell a good brand of car, but in the end they're still car salesmen.

[jambo101]

It would have never crossed my mind to check the oil on a brand new car.

.
If that new car seizes the motor due to lack of oil who do you think is going to pay for that new motor?By not checking the oil you just gave the dealership a loophole large enough to drive the car through.

[voodoo22]

If that new car seizes the motor due to lack of oil who do you think is going to pay for that new motor?By not checking the oil you just gave the dealership a loophole large enough to drive the car through.

It's not fair (and I've never checked the oil level on any of our cars when driving off the lot before), but I can see your point. Even if you could say the dealer is responsible for the oil level upon delivery, how could you prove they didn't put the proper level in if you didn't check it upon delivery? The little guy always gets screwed and I see no exception to the rule here.

[IsLNdbOi]

If that new car seizes the motor due to lack of oil who do you think is going to pay for that new motor?By not checking the oil you just gave the dealership a loophole large enough to drive the car through.


So these dealerships expect everyone that buys a car from them to know how to check the oil?

[Latka]

Who checks their oil in the first month?

Me. Any responsible car owner should check all the fluid levels - even if you just bought the car!

[nemelek]

I still think that a warning light should have shown up.

[talnlnky]

hehe... take the car back, and say you will be filing a law suit because they withheld part of the product that was supposed to come standard, and as a result, has caused an extraordinary amount of wear and tear on the vehicle.

[ddongbap]

Me. Any responsible car owner should check all the fluid levels - even if you just bought the car!Thats quite a reach. Just because you check your oil, doesn't automatically make you responsible.

[jambo101]

Wouldnt a red light come on if the oil was too low?and if you were just driving the car off the lot wouldnt you mention this fact before leaving? or at least check the oil level.

[earljail]

Me. Any responsible car owner should check all the fluid levels - even if you just bought the car!

Our salesperson opened the hood, explained where all the fluids went (Any white-coloured tank), and how to check all of them.

[CKaelin]

Just checked mine.. Got my first oil change at 4,000 miles.. Just ov:thumbup:er 6,000 now.. Oil is still clean and right on the level! =)

[1stToyota]

So these dealerships expect everyone that buys a car from them to know how to check the oil?

...or how to read the owner's manual? :wink:

[El Jefe]

I had a problem wiht my headlight couple days ago; therefore, I went to the dealership. guess what? they f**king blame on me that the after market bulb caused the problem and refuse to let me claim the warranty. end up charge me $113 for replace a fuse and there is $95 for labour cost.

take an hour to replace a fuse?????????? what the f**k?:evil::evil::mad:

they charged you to diagnose the reason your headlight did not work. anywhere will charge you that, then they found out it was your doing, not toyotas, so yes you got charged accordingly.
why should they not get paid to fix your car? they took time to figure out exactly what was wrong and then give you the option to fix it with a quote on price.
toyota would ask for the failed parts back, and once they found it wasn't even toyota parts you think they will pay the dealership for the work? i think not

[Bob_VT]

Most dealership automatically charge customers One Hour Labor for any diagnostics, the labor rates are posted..... and the customer is expected to ask about it. Face it .... your fault.