View Full Version : LOLZ at Dealerships
andru47
11-30-2009, 07:14 PM
Just got back from the Dealership for my 15K mile service. I laugh at the stuff they try to sell you. I just wanted my synthetic oil change and my tire rotation.
The guy comes back telling me that I should get my rear brakes cleaned and adjusted. My tires balanced. And some "Induction cleaning" because there was carbon buildup. The price tags respectively were $45, $23, and $120. I called my uncle told him the stuff and he gave me the wisdom talk. Went back to the dealer and said, look I just want my standard maintenance, the oil change and rotation. Oh and I'm gonna need it in writing that my car has carbon buildup so I can go claim warranty from Toyota and get a new engine. He responds oh no no, this is just a preventive service and has to do with the intake not with the engine. I said OK, just give me my standard maintenance thanks. These guys really crack me up. Trying to sell me all that crap. I might just go to my trusted mechanic and have him take a look at it. Make sure everything is tip top for holiday travels.
Cheers! :burnrubber:
schleppy
11-30-2009, 09:20 PM
Avoid dealers at all cost. The only thing you should return to the dealer is for a warranty issue, or to buy a part you can't find anywhere else.
posaunemeister
11-30-2009, 09:23 PM
Avoid dealers at all cost. The only thing you should return to the dealer is for a warranty issue, or to buy a part you can't find anywhere else.
Amen.
I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.
supmet
12-01-2009, 02:03 AM
I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.
dealerships and auto shops are usually pretty good at "picking their prey"
advocate
12-01-2009, 02:04 AM
I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.
Then you live in Perfectland, USA because dealers everywhere else grab your balls early on and latch on like leeches.
I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.
lucky you...
SilverBack
12-01-2009, 02:35 AM
Dealers will never get it. Can't tell you how many times they've tried to hustle me, knowing damn well I've been there before and won't deal with their bullshit. Imagine going in for an oil change and tire rotation and hearing "..we'll do that and change your air and cabin filters too, all for $119.99". Those filters cost a total of only around $30 and each one takes less than a minute to install. 30K comprehensive service my ass. How bout I follow you around and ask you stupid questions for an hour? How much would that cost? :middlefinger:
tristan
12-01-2009, 05:14 AM
Haha, I also had my 15k service yesterday! They recommended the tire balancing and induction cleaning too, I said 'not today' and that was it lol
Which dealership did you go to?
ddongbap
12-01-2009, 07:08 AM
I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.
x2.
Dealers are there to make money. They're people too. No need to be rude to them. Just say, No thanks.
RedRide
12-01-2009, 11:23 AM
x2.
Dealers are there to make money. They're people too. No need to be rude to them. Just say, No thanks.
There is a big difference between honestly making money and blatently ripping people off.
Sadly, many dealers practice the latter and they deserve no politeness when this happens.
Phaeton
12-01-2009, 01:45 PM
I must have the only honest dealer in the U.S.
I've had 2 years free oil changes since I bought the car, and they have never asked me for extra services. I get free alignment and rotation every 6 months also.
b_hickman11
12-01-2009, 02:01 PM
I must have the only honest dealer in the U.S.
I've had 2 years free oil changes since I bought the car, and they have never asked me for extra services. I get free alignment and rotation every 6 months also.
Sounds like the service manger maybe a little sweet on you! :wub:
Red Horse
12-01-2009, 04:28 PM
When my driver side window got smash, I went to the dealer to get a quote and they gave me $400 to replace it, so I said no and I went to a auto window shop that sell a non branded glass window, I got the glass window for $35 plus the black glue $5 and install it my self.
markitect
12-01-2009, 05:22 PM
The dealer I go to has always been reasonable. They have the expensive packages available that they mention, but if you go in and say: give me the x miles service, or give me an oil change they don't try to push other stuff.
Or maybe they just have the "Not a sucker" flag on my info.
Lucas13
12-03-2009, 03:30 AM
I went to the dealer and asked if the could top of my coolant, I was able to see when the guy put tap water in it, I complaint and they flushed my cooling system but I was afraid one more time that they could another stupidity like this one…
I had creaking noises in my front seats, they took 6 months to correct the problem, probably 25 visits to the dealer, they messed up all my interior taking the seats in and out so many times, the technician messed up the cloth so he sewed with brown, they forgot to tight the bolts(I was able to unscrew them with my fingers) I had to pay $200 deposit for a loaner on each visit and there are many more things to tell you guys but I will never finish but the best part is when they installed the side airbag on the passenger seat facing my face, the seat looked pretty bulky on that side so I lifted the cover from the bottom and I was able to se the freaking airbag towards my face!!! It was horrible. My car was almost I lemon or arbitration (when Toyota exchanges the car) but want it to keep since I did few things to it. Toyota had to send a specialized technician to do the job done decently and the service manager had to get really involved, at the beginning the guy wasn't working at all. They finally changed the middle console one rear side panel the sill's, replaced the missing bottom plastic protectors, the back of the seats(Frame, padding, weight sensor on passenger seat) and installed everything on its place. The noise came back and I finally fixed it my self.
Avoid dealers like Toyota of Hollywood in Florida, do it your self if you can or take it to a mechanic that you can trust.
supmet
12-03-2009, 03:44 PM
^^ dealers LOVE chasing down random creaks.
ddongbap
12-03-2009, 04:20 PM
There is a big difference between honestly making money and blatently ripping people off.
Sadly, many dealers practice the latter and they deserve no politeness when this happens.
People are still people. Dealerships are dealerships. You can be as impolite to a building as you want. But people are just doing as they're told.
JumpmanYaris
12-03-2009, 04:29 PM
Then you live in Perfectland, USA because dealers everywhere else grab your balls early on and latch on like leeches.
LMFAO :bellyroll::bellyroll::bellyroll:
JumpmanYaris
12-03-2009, 04:32 PM
How bout I follow you around and ask you stupid questions for an hour? How much would that cost? :middlefinger:
OMG :bellyroll: :laugh: Hell naw this is by far one of the fuuniest threads but it is true lol they crack me up
b_hickman11
12-03-2009, 04:33 PM
People are still people. Dealerships are dealerships. You can be as impolite to a building as you want. But people are just doing as they're told.
So what do you call them?
JumpmanYaris
12-03-2009, 04:33 PM
Oh jojo they probably try to charge u per answer :laugh: i say $30 per answer
ddongbap
12-03-2009, 05:24 PM
So what do you call them?
I call them, Warranty locations.
I call REALLY call them (CITYNAME) (CARMAKE).
So for example. Tustin Toyota.
SilverBack
12-03-2009, 10:18 PM
I think we can all just agree that all dealerships suck, especially when it comes to work that we can't do ourselves for whatever reason. I have plenty of know-how, but still have to envy those who have the tools, equipment, and space to handle all their car issues at home.
Oh jojo they probably try to charge u per answer :laugh: i say $30 per answer
No problem, I'll just run through an entire analysis and history of the Yaris in 59 mins, and then go off-topic with a question on Canadian weather. Free service FTW :evil:
JumpmanYaris
12-03-2009, 11:36 PM
hahahaha
TLyttle
12-04-2009, 12:24 AM
I'm another lucky owner. Our dealership looks after our car (and us) as if we were relatives; much appreciated. They check the car, they follow the warranty, and never a problem. They are busybusy, and I suppose that is the reason why: good, honest people.
TEHxFALLEN V1.2
12-04-2009, 03:31 AM
I went to my Toyota dealership last month for my oil change (father purchased a 60K service plan for me... so might as well use it.) and I wore my grease monkey mechanic jumpsuit. The service people looked at me and said, "Are ya a mechanic?" and I said, "Yes" and nothing more. They serviced my car, and did not try to hustle me.
It's funny because my jumpsuit reads: TUNEUP MASTERS, and the name on the ironed-on badge reads: Chuck Schultz.
I don't know any asian people named Chuck Shultz lol
1stToyota
12-04-2009, 09:49 AM
Oh and I'm gonna need it in writing that my car has carbon buildup so I can go claim warranty from Toyota and get a new engine :burnrubber:
They'd give you a free motor for a little carbon build-up?
YarisPR
12-04-2009, 10:01 AM
I'm totally honest so they don't :bs: me.
-Want your brakes checked?
No thanks, I've been at the track and they are working great.
-Air filter replaced?
Don't worry I clean my Intake (custom) every 3 weeks.
-Tire Rotation?
I've been on the track, so they are just fine.
-Fluids?
Brakes have been drained before track time.
Coolant, I did the TB swap so I had to check the levels and it's fine.
Washer fluids.... I have some at home.
I have to mention, the guy in charged of the Service department worked for my dad LOL. He even gives me 20% off on parts. Which I don't use cause the car is still on warranty..... :drinking:
ddongbap
12-04-2009, 01:59 PM
They'd give you a free motor for a little carbon build-up?
Well then. Looks like I need 5 and a half new engines.
scape
06-26-2010, 11:36 AM
i got the talk the other day from a dealership about carbon buildup, my car's engine has 33k miles on it. I am laughing a little on the inside, thinking how on earth could they know that from a basic oil change? This is the 2nd year they said i need to replace my wiper blades, they are still the original, apparently to them they are cracked and 'about to go', add ontop the question to balance my tires during a rotation (in my case was a swap) which unless my tire was not properly balanced to begin with would have no reason to rebalance it, as they usually stay balanced for the life of the tire. sometimes, you just have to ignore people because all they want is what they want, and that usually is not what you want...
yarrr
06-26-2010, 03:05 PM
i got the talk the other day from a dealership about carbon buildup, my car's engine has 33k miles on it. I am laughing a little on the inside, thinking how on earth could they know that from a basic oil change? This is the 2nd year they said i need to replace my wiper blades, they are still the original, apparently to them they are cracked and 'about to go', add ontop the question to balance my tires during a rotation (in my case was a swap) which unless my tire was not properly balanced to begin with would have no reason to rebalance it, as they usually stay balanced for the life of the tire. sometimes, you just have to ignore people because all they want is what they want, and that usually is not what you want...
Some crazy people like to change wiper blades before they start scoring the 4 concentric quarter circles into your windshield.
Tires rarely stay balanced for the life of the tire. This is why almost every tire place recommends balancing every other rotation.
As far as I'm concerned if you pay for an oil change on a yaris, you're open season(or maybe an open wallet). Dealerships are closing across the nation, the economy sucks, and toyota is taking the brunt of it now because of the pedal recall. If I could make 40 bucks spraying a can of cleaner into your intake, I would too. I also like how preventative carbon maintenance done by a dealer is shunned here, but seafoaming your engine is pretty much SOP.
toy_toronto
06-26-2010, 03:41 PM
Some crazy people like to change wiper blades before they start scoring the 4 concentric quarter circles into your windshield.
Tires rarely stay balanced for the life of the tire. This is why almost every tire place recommends balancing every other rotation.
As far as I'm concerned if you pay for an oil change on a yaris, you're open season(or maybe an open wallet). Dealerships are closing across the nation, the economy sucks, and toyota is taking the brunt of it now because of the pedal recall. If I could make 40 bucks spraying a can of cleaner into your intake, I would too. I also like how preventative carbon maintenance done by a dealer is shunned here, but seafoaming your engine is pretty much SOP.
+1
.
RacerFreakXXX
06-26-2010, 04:47 PM
I work at a dealer and everything we do for maintenance can easily be done in a parking lot. Haha, I know because I have done it before. Now every dealer is different based on the people. I know writers who won’t sell flushes or hassle people because they don't believe in it and I know writers who will shake an old woman upside down for that last penny. I think if you are nice and courteous to people and are aware of what service you need, you wont have a problem. The mechanics at dealers are normally better than at your local garage, but it all depends. I will never go to a local garage again based on how unknowledgeable the mechanics are. I think everyone should know how to do tire pressure, fluid changes, and filter changes.
Every time I have eve gon to a dealership I always expect to be asked if I want 3 things done, than probably dont need to be done.
OTA'sTOY
06-26-2010, 05:06 PM
FYI
it's the same with all makes of car
they only sell this bcause its by the manufacturer "scheduled maintenence" by mileage
every so many miles they recomend to do certain "recomended types of service
so you can choose to do what is recommended or not
basically you end up paying for it now or later
either now to prevent it
or later when it to late
suckerface
06-26-2010, 07:02 PM
basically you end up paying for it now or later
either now to prevent it
or later when it to late
very well put :thumbsup:
Palmer812
06-27-2010, 01:56 AM
My wife used to take her 05 xb to our local dealership for oil changes (because it was only $20) She took it in once at 40k and they told her the front brakes were totally gone, the rear brakes needed to be cleaned and adjusted, and the brake fluid and tranny fluid needed to be flushed. Total price $700. I told her to just get the oil changed and buy the front brakes while she was there if they weren't too expensive and I would change them myself. When I got home I pulled one front wheel and unbolted the caliper to remove the brake pad and it was only about half gone. I ended up finally installing those brake pads 25k miles later. We have never returned to that dealer and when I bought my Yaris 4 months ago we drove out of our way to go to another dealer. Mabye they thought since she was a woman that she would fall for it. I don't know but you can only try to screw me once. That is all it takes. If you treat me fair I will be a customer for life.
scape
06-28-2010, 11:00 PM
Some crazy people like to change wiper blades before they start scoring the 4 concentric quarter circles into your windshield.
Tires rarely stay balanced for the life of the tire. This is why almost every tire place recommends balancing every other rotation.
As far as I'm concerned if you pay for an oil change on a yaris, you're open season(or maybe an open wallet). Dealerships are closing across the nation, the economy sucks, and toyota is taking the brunt of it now because of the pedal recall. If I could make 40 bucks spraying a can of cleaner into your intake, I would too. I also like how preventative carbon maintenance done by a dealer is shunned here, but seafoaming your engine is pretty much SOP.
i have never needed to rebalance a tire. not a single time, ever. I am certain there are reasons to, but by some galactic-chance, I have not.
you read a few posts on seafoaming and you immediately generalize all of us? awesome.
but to tell you the truth: i'll get right on that wiper-blade change, it sounds imminent.
:burnrubber:
yarrr
06-28-2010, 11:20 PM
i have never needed to rebalance a tire. not a single time, ever. I am certain there are reasons to, but by some galactic-chance, I have not.
Define NEED. Your car isn't gonna fall apart if you don't balance your tires, you just get a smoother ride and longer lasting tires if you do. I'm not making this up... Call a tire shop and ask how many cars never need balancing... lol
you read a few posts on seafoaming and you immediately generalize all of us? awesome.
No, I read them a long time ago, and generalized at a later date. I didn't realize it was rude to read people's thoughts on a forum and bring them up later.
but to tell you the truth: i'll get right on that wiper-blade change, it sounds imminent.
:burnrubber:
Good thinking. I know I hate when you get that first rain and the wipers just smear water and dirt all over the windshield.
..
Anyways, I'm just glad to know that every other type of service worker in the world is extremely honest and nobody outside of car dealerships would ever, ever try to screw anybody over. Its so weird that dealerships work the opposite of the rest of the world. I can rest easy knowing that the plumber/electrician/contractor/etc are charging me the absolute minimum for any job, and would never do unnecessary work on my house, I just gotta check up on that dealership extra now.
YarisSedan
06-29-2010, 01:43 AM
When my brothers windshield got cracked he was quoted 1300 dollars at the dealer. We found a place 5 minutes from our house for 155 installed.
RedHatch08
06-29-2010, 01:57 AM
Car biz is a dirty biz just like many others.
Whether it's dealers, mechanics, parts, or whatever, a good salesman can spot a "mark" from a mile away.
Do your homework, be an informed consumer, and don't be intimidated or bullied any time you go for any service.
Understand that most dealerships make their money on SERVICE and not the cars themselves.
darkmoon87
06-29-2010, 05:36 PM
i never bring my car to dealerships unless i have to do a warrenty work, period.
even when i bring my car in, the sales people never attempt to bs me because, as someone already mentioned, they are good at picking their "prey"
seeing my car all done up and souped up, they know that I am a guy who knows the shit pretty well compared to a random asian lady who walks in with their lexus rx 330.
frog13
07-02-2010, 10:39 PM
I'm in the "good dealer group" also,haven't had any problems with service...pricing.You never know though,the dealership could have changed hands or hired a "d-ck" for a service manager........you just never know.
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