opinion on michael's toyota...?

[hhcchen]

ok...
this northwest section is pathetic,
so how about putting up some dealer reviews/evaluations...
i put up one in the purchasing section,
http://www.yarisworld.com/forums/showthread.php?t=1213

here it is...
http://www.michaelstoyota.com/New-Store-Pictures.aspx
the dealer that i am most likely to deal with...
and anyone got any service from them before...?
i got a tercel that will be due for service soon,
just wondering how's their service quality...

[60 Somethings]

Just so the PNW is not rated "totally pathetic", I will comment on your post.

Checked-out Michael's Toyota website.

There is definitely a difference between Bellevue, WA and Vancouver, WA.

Their showroom looks just like lobby of the new Vancouver Hilton Hotel!!! (...and I am not kidding.)

Our local dealer is McCord's Vancouver Toyota/Scion and they have been really great to deal with so far - we bought two new Toyota's early this year. However, the dealership is small, on a hilly 3-level lot and clean, but far from new. They do however do a very effecient of getting oil change cutomers in and out quickly.

We dealt with the Fleet Mgr (Mike Furey) on the COSTCO auto purchase program and had a positive experience. He was great at going on the system and finding what we wanted, both times.

Have not seen but about 4-5 other Yaris' on the road here and in Portland. May be why there is so little PNW participation. My sister is in line for a new loaded LB right now - she is supposed to be near the top of the list - so maybe there will be another one soon.

[mws2146]

Purchase of 2007 Yaris from Michaels Toyota was a positive experience. Used Costco referral, but the guy called me back and offered an even better deal. NO pressure at all from the finance manager to purchase extended warranty, etc. That was amazing! Salesperson who closed the deal was a fox!

I have not used the service department, and will probably not after the 3 free oil changes unless I have a warranty issue. I called to get a quote to install cruise control. They didn't return my call for a day and 1/2, and then quoted $650 plus tax, leave the car all day. They would give me a free loaner. From what I have read on the forums, the Rostra kit retails for $250, and takes 1.2 to 1.5 hours to install. Others have been quoted around $400 installed. I would go for $4oo, but $650 seem outrageous. Guess they have to pay for that "Lexus" showroom somehow.

[AE86Yaris]

tried to order a Yaris HB from michaels back in august and the sales man kepted trying to make me buy a auto black Sedan when i kept telling him repeatedly that i wanted a blazing blue manual HB, so we just left pissed and went to Toyota of Kirkland. Real shitty service in my opinion because i wanted to buy one there cause I buy parts for my AE86 there all the time, and at one point i knew most of the service department.

ended up with a nice little Blazing blue HB from Kirkland

[rwseattle]

It was a 3 1/2 visit but, extremly happy with the dealer and the Yaris. I would recommend Michaels for your next Toyota purchase. I used them twice.

[hhcchen]

let me reply my own thread...

i drive a tercel... recently hit 60000 miles and went to this dealer...
here is the detail... i posted on the tercel forum...

http://board.tercelonline.com/viewthread.php?tid=31876

[greg*nice]

i work for micheals toyota as a technician and the sercive dept is top notch. i cant comment on the sales staff but they sell 600-700 car a month so they must be doing something right

[rwseattle]

Hey Mr Mechanic,

Question: Why is the RPM idle not even. It's not a smooth idle. You must get this question more often? Any thoughts?

Thanks
Ron

[greg*nice]

im not really sure. im not in the diag side i do suspension nd alignment and that sorta stuff. to be honest my scion does it also. ive never really thought twice about it.

ill check to see if there are any recalls or tsbs on the idle control system.

but i wouldnt worry to much about it


greg

[rwseattle]

Hi Greg,

I'm not worried about the idle problem but, I'm not used to this problem driving a Toyota. It's sometimes annoying driving away in 1st gear.

Thanks for your help,

Ron.