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View Full Version : Unofficial : Cruise control recall in Canada?


Maxh91
10-18-2010, 09:04 PM
I have a friend who work to the same dealer where i bought my car and he told me that the cruise control Toyota installed in my car had a problem and Toyota remove the cruise control.
He told me that my name was in the list. He didn't know enough about that to explain everything but only that there are a recall and Toyota remove them from the car for now. :iono:

*The cruise control has been install by the dealer.

*Update*
http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/SEARCH/RecallDetail.aspx?lang=eng&mk=2474!2734!10341&md=YARIS&fy=2008&ty=2008&ft=&ls=0&sy=0&rn=2010323&cf=SearchResult&pg=-1

mryaris
10-18-2010, 09:23 PM
Was this factory installed or did the dealer install it when you bought the car? Either way, it sounds odd that they just removed it from your car. Did they compensate you or anything?

Maxh91
10-18-2010, 09:26 PM
The dealer installed it after i bought the car. Looks like they remove the cruise control for the moment and when they find a fix, they install a new one. I can't find information about that recall on the internet.

Edit: The dealer, not Toyota

mryaris
10-18-2010, 10:37 PM
Interesting. I suppose there was an issue with the aftermarket units, although I'm not sure what that could be. As long as they reinstall a "good" one later then I would have no problem with that. Although if it takes a long time to fix I would try to get something for the inconvenience/

Good luck and let us know how it gets resolved.

Maxh91
10-19-2010, 10:30 AM
Ok, I found a link on the Transport Canada Website about the recall (http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/SEARCH/RecallDetail.aspx?lang=eng&mk=2474!2734!10341&md=YARIS&fy=2008&ty=2008&ft=&ls=0&sy=0&rn=2010323&cf=SearchResult&pg=-1).

marcus
10-19-2010, 11:23 AM
this recall is not that bad ..you dont have to have it taken off.. its only if ur using a 2 way radio in the car..which i never do..but worst come to worst it says it fluctuates your revs while using a 2 way radio..

although you can have them take it off and get your money back and but an after market for a lot cheaper cost..i believe its $450 cnd to have that on..do the diy that cost less than $20 buck then ur up by the difference..

Maxh91
10-19-2010, 11:29 AM
If they change the cruise control, i would remove it but if its is only an interference problem, i keep it. I hope they change it...

SpaceShot
10-19-2010, 11:55 AM
Thanks for posting.
I bought that same unit and installed in myself here in the states. While I don't think the 2-way radio interference problem will affect me, I might take some time to put a metal shield around the unit the next time I do some work under the dash.

brg88tx
10-19-2010, 01:28 PM
i have the exact same rostra cruise installed on my 07 auto sedan and it has worked flawlessly.

MUSKOKA800
10-20-2010, 10:00 AM
I've used mine for thousands of miles with zero issues. This sounds like it would be of concern for taxi, commercial or emergency vehicles Yarii. Not an issue for most of us.

EDIT: My letter from Toyota Canada arrived in the mail yesterday (Oct.20).
As I don't use two way radios I'll disregard this recall as they're not offering any corrected replacement, but rather a refund, which won't control the speed of my car.

teddy
10-20-2010, 10:10 PM
I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

brg88tx
10-20-2010, 10:56 PM
I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.

teddy
10-21-2010, 04:27 PM
I just got an email back from the dealership. They say if I choose not to have it removed they need to have it recorder with a signature on one of their work orders.

The response said they OEM cruise is not available to them for installation. I don't know if that means they won't install it or if they can't get the part at all. :confused:

I'll probably get them to remove it (and replace the plastic around the steering wheel) and install the cruise on my own. Will still come out ahead. The cost to have this one installed was far more than I think it was truly worth.

denrus
10-28-2010, 11:58 AM
When I bought the 07 Yaris - a 40,000km lease-back, I had the Rostra installed. It worked fine for about 6 months, then demonstrated the pattern that the recall note described and it cut in and out, would change speeds erratically and would die for long periods of time. The dealership spent a lot of time on it at no cost to me. No difference. I'm going to take them up on their offer to remove it, pay me back, then get another installed. I need a cruise control!

Shroomster
10-30-2010, 02:12 AM
here in the states my wife's Rostra intermittently doesn't work, she'll set it and it will just cancel itself (stop holding a selected speed) or she will try to set it and it won't do anything...

MUSKOKA800
10-31-2010, 05:18 PM
Occasionally ( perhaps 1 in 20 tries) mine will not take a set. I switch it off, then on again and it sets fine.

cabinfevrr
11-15-2010, 09:38 AM
I have the rostra cruise unit. I'm keeping it. when we bought the car, I was actually a salesdick at the dealership...so on paper i sold the car to my wife...

it was a $489+tax option, we wanted cruise, and it was the only cruise option that would work with the warranty, so we got it. at the time, may 2008, there was no factory cruise option, only the dealer installed option. we use it constantly on the highway.

so, I'm a Firefighter and Medic, and i actually do carry and use a 2way vhf radio, and when i'm driving, i typically stick it in the driver's cupholder...which i've been warned against doing. the catch is, according to the letter, it's only susceptible to interference when the radio is in transmit mode. i never transmit when it's sitting in the cupholder, and also according to the letter, it's only a possible scenario when the cruise is activated. when i'm on the highway, leaving my community, i'm no longer on call, so my radio is off anyway.

the reason i'm keeping it, is because i feel the reaction from the dealership has fell short. unlike others, the only option for the "recall" (it's not a recall if all they are doing is removing it and not replacing it), is for them to remove it free of charge. no refund was offered, and it was not an option when i inquired. they will also not install a cruise unit in it's place, so it really does sound like a great deal, doesn't it?

I'll chance it, but like i said, using my radio and using my cruise will not coincide.

the car is at the stealership right now getting it's 65,000 km maintenance service, front brake service, and acc belt replacement. they told me i'd have to sign a waiver saying i didn't want it removed - i'm going to refuse to sign it, based on my lack of support of toyota's decision that i don't need cruise control.

teddy
04-01-2011, 11:51 AM
if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.
When I had the Rostra unit removed they left the steering column cover with a hole in it. I didn't like it but it wasn't worth the effort to argue.

Just brought my car in today to have my winter tires removed and get an oil
change. Turns out the reason they left the old cover was because the part wasn't available then and they put a new one on :w00t:. I've got OEM cruise now (thanks to CTScott and others in the DIY forum) and no hole.

jprobichaud
06-03-2011, 03:20 PM
I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

CTScott
06-03-2011, 03:28 PM
Tell them to give you a real Toyota cruise stalk and the parts mentioned in my DIY, and you can replace the Rostra aftermarket cruise control with OEM cruise control:

http://www.yarisworld.com/forums/showthread.php?t=33750

Maxh91
06-03-2011, 04:31 PM
Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. / a recall by Toyota is not permitting me to enjoy my hobby.

As Robichaud is a french name, i suppose you are french.

JP Robichaud, A propos de la sécurité des produit de Toyota, le problème d'accélération est du à la pédale d'accélération qui reste coincé dessous des tapis qui est superposé sur les tapis d'origine alors je ne voie pas la faute de Toyota dans cela. A propos que Toyota a approuvé le produit pour être installé dans le véhicule, le problème ne se produit que dans de rare cas alors très difficile de produire à l'avance les effets.

Je n'ai jamais eu de problème avec le Cruise control de ma Yaris depuis 2008 et je l’utilise régulièrement. Il faut laisser Toyota en paix car ils ont rapidement réagis pour ensuite faire des test sur leurs véhicules qui ont donné les résultats que le problème de d'accélération n’existait pas sauf pour le cas des tapis et ils ont même décidé de rembourser le régulateur.

SKurj
06-03-2011, 05:43 PM
Jp for $90 cdn you can fit your own toyota cruise (less if you have AT) and not have another issue. Let toyota remove your current one and give you your money back, and then get the parts from CTscott.

teddy
06-03-2011, 05:53 PM
I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.
That's surprising to hear, the letter I received in the fall said I could choose to keep it if I signed a waiver. The conditions that cause the malfunction are just ridiculous. Unless you're driving with a 2 way radio running on restricted emergency frequencies (and using it in transmit mode near the CC unit under the dash) you don't have anything to worry about. Just refuse to let them remove it.

Alternatively do what CTScott suggests, let them remove it. Have them order the parts you need to install the factory version, you'll come out ahead dollar-wise.

edmscan
06-15-2012, 01:55 AM
I have the described cruise control in my Yaris and I have some information that may be of interest.

First of all .. the Toyota dealer told me about the recall and told me that I would get $487 Canadian if they removed my cruise control. I told them I wanted to keep it as it never has caused me any problems.

I am also a Ham Radio Operator (aka Amateur Radio Operator) and as such I have a two way radio installed in my car.

This is where it gets interesting ... as I had a friend of mine attempt to cause problems for the cruise control. We were unable to cause any problems except in one circumstance. That one circumstance ... was that we had to plug the two way radio into the cigarette lighter outlet. It was here where we experienced problems with the cruise control.

We also tried many different frequencies and power levels and we were unable to have any problems until we plugged in a hand held radio into the cigarette lighter outlet.

So ... it is not likely that you will have problems. I personally am going to leave my cruise control in my car .. as someday I may want to use it.

caineroad
06-15-2012, 04:16 PM
Mine is a 2006 Canadian Yarii, I never had cruise control from dealer(rostra). I bought the Toyota Stalk cruise control kit from CTScott, installed it myself and it worked flawlessly... It is quite perfect. it even performed better than the cruise control on a MINI cooper.

edmscan
06-15-2012, 05:30 PM
I have never had problems with my cruise control (even though I have one of the recalled units) .. as a result I am not going to get it removed. My Toyota dealer said .. "if my check engine light comes on we will have to remove it".

Dohsh77
11-26-2017, 07:59 AM
Any one have yaris sedan 1300 cc with orginal cruise control can help me
I need the part number of his ecu