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View Full Version : My recall installation experience


bentjazz
08-10-2014, 08:25 AM
Well, had one of my recall installations done on Friday. Wham bam thank you, uh, Toyota. In and out in no time. I think it took them like 45 minutes from time I arrived until they finished. She said the second recall will be ready in about a month. I hope it's as painless as the first.....

bronsin
08-10-2014, 08:43 AM
So...whatd they do? :iono:

bentjazz
08-10-2014, 08:56 AM
Hi bronsin,

They did the recall associated with the seat. That's about all I know.....

specialeducator
08-10-2014, 09:40 AM
My daughters 08 sedan just got the seat track replacement. Waiting for notification on my wife's 10 3 door.

IllusionX
08-10-2014, 12:22 PM
The recall notice I got has an estimated time for 1.5hrs... I have yet to call and make an appointment. We will see how it goes..

nookandcrannycar
08-10-2014, 03:36 PM
I read the posts on this thread and thought I'd check with my local Toyota dealer re my status/what is showing in their computer system. The service writer pulled 'me' up in their system and said I'm not yet able to get either of the recall repairs done....that the word 'Remedy' must appear in my record. I mentioned that I know Yaris owners in other areas are getting the recall repairs completed. He said that re some things Toyota thinks that areas with inclement winter weather are 'needier' re recall repairs. I asked him how far north I would have to go to find a dealer that would fall into that category. He said it doesn't work that way...that it goes by VIN# and that Toyota knows where you live :rolleyes:. I started carping a bit about that and he changed his tune a bit and said it might be by model year rather than location :rolleyes:. Anyone have any idea if the remedy timeframe is being assigned by region (where your Yaris is registered), by model year, or some sort of program that considers both of these factors ?

fnkngrv
08-10-2014, 05:24 PM
I read the posts on this thread and thought I'd check with my local Toyota dealer re my status/what is showing in their computer system. The service writer pulled 'me' up in their system and said I'm not yet able to get either of the recall repairs done....that the word 'Remedy' must appear in my record. I mentioned that I know Yaris owners in other areas are getting the recall repairs completed. He said that re some things Toyota thinks that areas with inclement winter weather are 'needier' re recall repairs. I asked him how far north I would have to go to find a dealer that would fall into that category. He said it doesn't work that way...that it goes by VIN# and that Toyota knows where you live :rolleyes:. I started carping a bit about that and he changed his tune a bit and said it might be by model year rather than location :rolleyes:. Anyone have any idea if the remedy timeframe is being assigned by region (where your Yaris is registered), by model year, or some sort of program that considers both of these factors ?


Wow, wouldn't have expected that. Possibly by model year I would think, but hopefully not be a region thing unless they are thinking that folks are less likely to have an issue in warmer climates or are less likely to have moved the track a lot :laugh:

"We have come to the conclusion after much research that people in the north tend to move their seat on the track at a higher rate of frequency than those in the south due to wanting to be closer to the vents during the winter and farther away during the summer." - said no one ever!

IllusionX
08-10-2014, 05:45 PM
It sucks you guys don't have that many dealers around. So they can bullshit you about anything.

why?
08-10-2014, 06:08 PM
I received a paper that said it was in the works, but a fix wasn't available yet. I really don't care about the driver seat, that has literally never been moved.

nookandcrannycar
08-10-2014, 07:36 PM
Wow, wouldn't have expected that. Possibly by model year I would think, but hopefully not be a region thing unless they are thinking that folks are less likely to have an issue in warmer climates or are less likely to have moved the track a lot :laugh:

"We have come to the conclusion after much research that people in the north tend to move their seat on the track at a higher rate of frequency than those in the south due to wanting to be closer to the vents during the winter and farther away during the summer." - said no one ever!

:laugh: Yeah, really! He was lumping the spiral cable recall in as well...but still!

nookandcrannycar
08-10-2014, 07:39 PM
It sucks you guys don't have that many dealers around. So they can bullshit you about anything.

fnkngrv has a dearth of dealers in his area, but there are MANY dealers in my neck of the woods. Perhaps I should ask a service advisor at another dealer :biggrin: ?

WeeYari
11-13-2014, 09:26 AM
Currently sitting in my local Toyota dealership having both the spiral cable and driver seat rail being addressed. We'll see how long this takes.


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WeeYari
11-13-2014, 09:58 AM
35 minutes. Gonna take me longer than that to reprogram my radio.

M4One
11-20-2014, 04:36 AM
35 minutes. Gonna take me longer than that to reprogram my radio.

It took only 35 minutes to fix both? I was told 4 hours. Going in soon for both.

Kar98
11-20-2014, 03:48 PM
http://www.yarisworld.com/forums/showthread.php?t=52902

The Limo 2
11-20-2014, 04:14 PM
Went to get the spiral cable replaced at 10am this morning. Took their valet service ride home. When I got home, my wife had my brunch ready. Just as I finished my brunch Toyota phoned and said my car was ready and did I want to have it washed. I said yes and they said the valet service would pick me up in 10 minutes. I made myself a coffee and just finished it when the valet van pulled into my driveway. Went to Toyota dealer and picked up the car all shiny and clean. No charge. About 1hr and 20 minutes since I dropped it off.
Roy

MUSKOKA800
11-21-2014, 04:43 PM
My drivers seat has creaked incessantly ever since the recall was completed. Will see want they say when it goes in for the spiral cable.
This is why I prefer to do my own maintenance work. Historically, any time I've taken a vehicle to any dealership for service some new, unrelated issues arise immediately afterward. Very fishy!

Corsair
11-24-2014, 03:20 PM
Just got mine done this morning, Both recall issues. Took 4hrs.

tmontague
11-25-2014, 09:19 AM
is this recall or up in the great white north as well?

I haven't received anything about a spiral cable or seat track. The only recall I have had for my '08 sedan is the electrical window motor regrease.

Corsair
11-25-2014, 09:34 AM
Not sure but you can go to safercar.gov i believe put in your vin and it will tell you of any outstanding recalls.

WeeYari
11-25-2014, 05:06 PM
is this recall or up in the great white north as well?





Yes it is. Look at my profile info. Georgetown, Ontario.

I was beginning to think I wasn't going to receive the letter but it eventually arrived two weeks ago. You don't need the letter. Your car IS affected so just book the service appointment.


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M4One
11-25-2014, 08:04 PM
is this recall or up in the great white north as well?

I haven't received anything about a spiral cable or seat track. The only recall I have had for my '08 sedan is the electrical window motor regrease.

Go here and enter your VIN and you'll see all the recalls that will apply to your car for Canada: https://www.toyota.ca/toyota/en/secure/company-info/vehicle-safety/recall-alerts

You could probably also go to your dealership and ask them about it. It should show up on their computers. I went today and got both the seat and spiral cable done in about 2 hours 20 minutes. I only received the letter for the seat rail yesterday, but when I made the appointment last week, it showed up on their computer.

Exiwolfman
11-25-2014, 08:37 PM
Yes just go to any Toyota dealer they will enter Vin and it will show recall's for ur car ...we are doing spiral and now seat rails on 3 door HB that are a pain specially the passenger seat...grrr lol

tmontague
11-27-2014, 11:39 AM
Thanks for the info guys, I'll head to the dealer over my Xmas break

Sir A.Y. Atoyot
11-27-2014, 01:15 PM
Spiral cable, seat rail AND oil/filter change and car wash all in around 2½ hours on Tuesday. Since I have the free oil changes for life, no money changed hands that day. My dealership (Peace Arch Toyota in South Surrey) seems to be pretty good, comparatively speaking.

shepd
11-27-2014, 11:40 PM
Depending on the dealer you go to, you might want to book now if you're planning to get it done around xmas. I went to the dealer in my area and they say they're only willing to do one recall vehicle a day. That meant that my booking earlier this week was for the 12th of December. Soonest they'd be willing to do it. According to them it will take them the entire day to do two seat rails, the spiral wiring, and to change the gear oil (just had the car oil sprayed, not interested in getting all gooped up in the winter).

Honestly, if they'd give me the parts, I'd do it all without instructions on their lift in 2 hours flat, and I take my time on my own car. I can't figure how the heck their techs are so SLOW. LOL! At least they have a shuttle. :D

RedRide
12-01-2014, 04:15 PM
I Just got both recall issues repaired today.

The service writer assured me it would only take two hours...... it took over three hours.

Also, they tried to sell me a new battery..... there is absolutely nothing wrong with the one I have .
Then, they wanted to sell me an oil change....... I just changed it last month .

After politely telling the mechanic that I would not even be back at the dealer if it was not for the recall and I certainly would never buy a battery from, them if I ever needed one , he smiled knowingly and said, "OK, I understand".

vaironl
01-03-2015, 11:08 AM
I'm at the service center right now. The appointment was schedule for 7 am with a 3 hour waiting estimate. It's 11:06 am and I'm still waiting, but it should be over soon. The customer lounge is pretty nice!!