USPS Question

[KTS]

Good day everyone
Let me apologise if this is the wrong place to ask this but I am a non-US resident and besides microimage this is the only other US forum I am a member.

The issue;
Although I am a non-US resident I regularly purchase items from the US and have it shipped to a company in Miami that forwards the mail to me in Trinidad and Tobago (the Caribbean).

I purchased a phone on ebay and used PayPal for the payment (not the 1st time I did this) on the 23rd Aug. To this date the company has not received the item although the USPS first-class tracking says delivered on the 28th Aug. I have purchased and shipped other items since the 23rd Aug.

I contacted USPS and they said to wait to see if the package, ebay closed the case and I recently tried opening a new case with the seller. The item had the ebay money back guarantee offer.

Any suggestions on how to acquire a refund or do I just consider this a loss of money?

Thank you,
Klick

[nortonfb]

If the USPS said it was delivered, it was.
Ask for proof, file a claim, stop payment.
There is not a enough information to make a specific recommendation.
Good luck.
Steve

[KTS]

Thanks Steve,
I contacted ebay and filed a claim with USPS so I guess I wait now.