This right there is why ppl hate stealerships

[Kar98]

Went to get my recall work (spiral cable, seat rails) done, and they gave my car a "multi point inspection."

This is what they said they've found wrong with it:

http://i.imgur.com/pL0EPXB.jpg

And this is how much they said they'd charge to fix it:

http://i.imgur.com/QsmSFqI.jpg

Oh no, that all sounds important, but I'm sure they had a good look and I can trust them, right?

Well lets have a look at the bits I can easily check and verify:

Filled washer fluid to proper level:

Bone-dry.
http://i.imgur.com/uKAEe90.jpg

Adjusted tire pressure to 36 psi:

http://i.imgur.com/3jK3A6R.jpg

Serpentine belt cracked/damaged:

http://i.imgur.com/tNo3vcO.jpg

I'm half tempted to get a brake fluid spindle and check that too. As far as the "running rough" goes? Bullcrap. I had cars that run rough. I've had cars that were quieter inside, but those weren't Yarisses.

I'll accept that maybe the brake fluid, and MT fluid could be changed, and based on mileage, a new serpentine belt might not be a bad idea one of these days, but going by what they said is wrong with my car and the work they said they did, for all I know the recall work wasn't done either and all they did was run it through the car wash and sprayed some tire shine on the wheels.

When I get it done, I sure as hell won't have Toyota of Grapevine do it.

[Exiwolfman]

Replace belt for $166 lmao I think that place is on crack ! That is just crazy !
I work at Toyota and sure we can be little more but nothing like ur estimate bill lol

sent from my S4 on Mars

[Betrivent]

You spelt Stealership wrong

[Kar98]

Did I now?

[IllusionX]

It did not say the tire pressure was adjusted. It was a suggestion.

Anyways.. Your belt does show cracks. Look at the inside of the belt. And 100+$ for the belt and labour is about right to me.

[Exiwolfman]

It did not say the tire pressure was adjusted. It was a suggestion.

Anyways.. Your belt does show cracks. Look at the inside of the belt. And 100+$ for the belt and labour is about right to me.
Toyota belt is around 25$ install .2 charge so around 50$ plus tax u guys have crazy prices in the USA

sent from my S4 on Mars

[sheekeebut]

Anyways.. Your belt does show cracks. Look at the inside of the belt. And 100+$ for the belt and labour is about right to me.

Please point these cracks out on the pics if you can. I see nothing wrong with it.

[Exiwolfman]

Please point these cracks out on the pics if you can. I see nothing wrong with it.
Crack will show on the inside of the belt from pic u can't see that tho u can see glazing .

sent from my S4 on Mars

[Kar98]

It did not say the tire pressure was adjusted. It was a suggestion.

It says they did, and the service adviser said they did.


Anyways.. Your belt does show cracks. Look at the inside of the belt. And 100+$ for the belt and labour is about right to me.

$20 for the belt if I get an expensive one, loosening two bolts, swapping the belt, tightening two bolts while tensioning the belt with a crowbar, estimated time less than five minutes?

Just did the spark plugs myself, and WITH buying a ratchet and extension, and a 16 mm socket, I was still under $50 and it took less than five minutes.

[WeeYari]

That's the sad reality of garage work now. Nothing is charged by actual time required. It's all 'job' cost.


Sent from my iPhone using Tapatalk

[Exiwolfman]

That's the sad reality of garage work now. Nothing is charged by actual time required. It's all 'job' cost.


Sent from my iPhone using Tapatalk
I so agree and the worse part is that most jobs are done in 1/3 of the time ,think main problem is flat rate .
If one needs a shop go to hourly place cos at least ur know its gone be done with out rush .

sent from my S4 on Mars

[Thirty-Nine]

And this is why I try to do all of my own maintenance. I hate bringing my car in to the $tealership.

[phaznet]

World Class Inspection, lol!

Maybe get it checked at a different Toyota dealership. I'm sure there's lots in the Dallas/ Fort Worth area.
Also, you can clean your throttle body easily, just purchase some throttle body cleaner spray. It would save you the 89$ + tax + labor.

[why?]

Doing a check like that is not surprising, it is a chance for the dealerships to try and make money, after all the are businesses.

However I agree those prices are nuts. A good independent mechanic would do it for half that.

[nookandcrannycar]

Replace belt for $166 lmao I think that place is on crack ! That is just crazy !

:laugh:. There is a fair amount of money in Southlake, Colleyville, and Grapevine. They probably have a fair amount of success pulling that c**p with the 'more money than sense crowd'.

[MoneyT8]

Besides the usual rudeness like being hung up on and such the dealership I go to hasn't tried to upsell yet at least. I never let my guard down when at dealerhships in fact it's heighted. I will assume they're lying everytime they open their mouths.

[Kar98]

:laugh:. There is a fair amount of money in Southlake, Colleyville, and Grapevine. They probably have a fair amount of success pulling that c**p with the 'more money than sense crowd'.

Yeah but that crowd probably doesn't drive seven year old Yarisses, and did I mention that's still the newest car I've ever owned, even now that I've driven it for two years.

[IllusionX]

I don't know how i would live in the states. Dealers are so far from each other they easily take advantages of people.

[why?]

I don't know how i would live in the states. Dealers are so far from each other they easily take advantages of people.

except most people in the US only go to dealerships if they have to. Most of the time their is a great mechanic around that will charge much less and do a better job.

[nookandcrannycar]

Yeah but that crowd probably doesn't drive seven year old Yarisses

:laugh::thumbsup:.....but could just be SOP for revenue generation......no matter what you drive....(but the 'conversion/say yes rate' would likely be lower for those with 7 year old Yarisses :biggrin:)

[Kar98]

I don't know how i would live in the states. Dealers are so far from each other they easily take advantages of people.

Every little podunk town in the middle of nowhere has at least one generic chain car repair shop and one "Bubba" shop.

[07stlYaris]

On the same subject but with my Envoy. Took it in for inspection/emissions and they found the right front upper ball joint to be loose. They quoted just over $600 parts and labor. Went to Autozone and got the balljoint for $21 and change and swapped it out in an hour with the borrowed press from Autozone. Wow, it boggles the mind. How many people actually say "Ok, go ahead and fix it" and pay that kind of money. I understand flat-rate and OEM parts and all that crap but nearly 30 times the price of just the part? Lifetime warranty from Autozone by the way. 1 year from the dealer.

[WeeYari]

Wow, it boggles the mind. How many people actually say "Ok, go ahead and fix it" and pay that kind of money.

Time, tools, and talent. All, or a combination of, is the reason. The number of people who own X vehicle and have the resources to fix it far exceeds the number who can.

[mrpj]

I do have the time, tools and talent but being of a certain age my days of crawling around and under a car are long gone.:rolleyes:
I'll check tyres, fluids etc. but servicing and maintenance I'll entrust to someone else.
However, I'll not just accept a price but would check around some local independents for quotes for the particular job.
As my car is only seven months old though I don't expect other than routine servicing for some time yet.:smile:

[IllusionX]

On the same subject but with my Envoy. Took it in for inspection/emissions and they found the right front upper ball joint to be loose. They quoted just over $600 parts and labor. Went to Autozone and got the balljoint for $21 and change and swapped it out in an hour with the borrowed press from Autozone. Wow, it boggles the mind. How many people actually say "Ok, go ahead and fix it" and pay that kind of money. I understand flat-rate and OEM parts and all that crap but nearly 30 times the price of just the part? Lifetime warranty from Autozone by the way. 1 year from the dealer.

That's probably because dealers don't bother changing just the balljoint. Their parts (control arm) always come with the ball joint.

[why?]

That's probably because dealers don't bother changing just the balljoint. Their parts (control arm) always come with the ball joint.

This is happening far too much in the auto industry. They don't want individual parts changed, but entire subsections of the car. Totally insane.

[IllusionX]

This is happening far too much in the auto industry. They don't want individual parts changed, but entire subsections of the car. Totally insane.

Actually, i just had bushing replaced on the lower control arm of my 2002 Civic. I should've just gotten new control arms instead.. 3x the price of bushings, but cheaper labour though. Comes to about the same price.

[wufai]

Adding to the Stealership list. I last visit to them the 'service advisor' (the salesman that represents the mechanic) printed out a service list that my Yaris needed. One of such items needed is a steering wheel fluid replacement for $100CAD. Haven't been back to that stealership since....

[Exiwolfman]

Adding to the Stealership list. I last visit to them the 'service advisor' (the salesman that represents the mechanic) printed out a service list that my Yaris needed. One of such items needed is a steering wheel fluid replacement for $100CAD. Haven't been back to that stealership since....
I see why ppl complain ,I work at one and do see the stupid charges and bs service advisers say to ppl to make a sale. There is times where I will refuse or ask to change the work order cos its nothing but a $ grab and the luck of education on the part of the car owner.
Come in for warranty and that odd problem but honestly go to an independent shop and save ur $ or better yet fix it urself.

sent from my S4 on Mars

[why?]

Yea the service writers can be total bs'ers, because some of them are on straight commission.

[WeeYari]

An acquaintance of mine used to be Parts Manager at a large, well established GM dealership in my area. One night we were having a discussion on trumped up service work orders. I got into this 'debate' with him after he had mentioned in their weekly meetings how they make recommendations to the Service Advisers to push parts X, Y, and Z. He then tries to defend the fact that dealerships absolutely don't make unwarranted repairs. Can't remember how we ended on the issue, but I believe it's obvious I caught him talking out of both sides of his mouth.

There are times when I do find going into my local dealership absolutely necessary to affect a repair. This dealership has gained my trust, and I only allow them to carry out on what it is I've requested of them. Scheduled Maintenance visits, for the unaware, is like shooting fish in a barrel for the dealerships. We do have to remember that this is where they make their money. Most take a loss on new vehicle sales and the profits come in after sale service and the used vehicle lot.

[IllusionX]

Honestly, I've never had ANY issues with both toyota dealers I go to. Both Park Avenue and Duval Toyota I go to have been honest and service are always good.

[Corsair]

Just had my two recalls done. 4 hrs. My multipoint revealed cracked winshield wipers, 600 dollar tire replacement, and ... oh the little floormats i have in there aren't up to their standards, (not the oem ones) I guess they dont have the little holes to lock them down. LOL

[428CobraJet]

Just had my two recalls done. 4 hrs. My multipoint revealed cracked winshield wipers, 600 dollar tire replacement, and ... oh the little floormats i have in there aren't up to their standards, (not the oem ones) I guess they dont have the little holes to lock them down. LOL

Yep...Toyota probably checks the floor mats pretty closely these days.

[NYC-SE]

Here's another reason people hate dealerships, my thread detailing the incompetence, arrogance and dishonesty of Westchester Toyota of Yonkers, NY:

http://www.yarisworld.com/forums/showthread.php?t=53274