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Old 08-11-2006, 12:17 PM   #19
Chris07LB
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Ken, how much for one of these guys (& gal's) used tips their sending back?
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Old 08-11-2006, 01:37 PM   #20
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Used Tip

When we get the one back from Dawn, I'll be happy to let you have that at cost if you like.

Ken
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Old 08-11-2006, 01:42 PM   #21
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Quote:
Originally Posted by PixieDawn
Thanks Ken for you that :)... I will email you when I get home from work :)

:) I understand oversights .. I just thought I was being goofy lol .. I got mine when no one else had .. and I dont know much about cars.. so I just brushed it off to I was wrong lol ...
Okay, great. Let me know what you'd like to do and we'll do our best to help. Have a good one.

Ken
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Old 08-11-2006, 01:48 PM   #22
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Mine will be in new condition when returned.

Thanks Ken. UPS says my tip was delivered this morning.

This has not been the smoothest web transaction I've ever made, but Sparks made everything right and probably lost money on this sale. Ken never tried to make excuses or pull the BS I've had other much larger e-tailers pull (I won't mention names but it rhymes with lambazon.com).
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Old 08-11-2006, 04:35 PM   #23
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Tips

Thanks for letting me know. You're right about the losing money part. The posting error by our webperson caused us to inconvenience 4 customers by shipping the wrong parts and we lost about $100.00 in the transactions. Mistakes do happen, but we hate it when we don't end up with happy customers because of it. We've gone through the parts again and we believe that everything is on the site correct now. Thanks again for working with us and for the support. Have a great weekend.

Ken
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Old 08-11-2006, 05:56 PM   #24
Chris07LB
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Ken, how about Violin ^ just sends me his/her tip, instead of returning it to you, then you shipping it back? Maybe send a pickup tag, with my address on it? We are both in Jersey btw.
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Old 08-14-2006, 02:49 PM   #25
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Tip

I think she's decided to keep the original one, but if that changes, I'll let you know.

Ken
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Old 08-14-2006, 06:05 PM   #26
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Maybe YarisWorld will buy me one for all my How-To/DIY work....
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