New 2011 Yaris Purchase - Paint Defect - Help - Page 2 - Toyota Yaris Forums

Hamster · 09-14-2011, 10:11 PM

You absolutely made the right decision. I would never accept a new car if it were like that, and neither should you. That's rediculous that the dealership actually expected you to accept the car as-is. If they didn't want to fix it themselves, then they should have at least offered to knock a few hundred dollars off the price so that you can take it to a body shop of your choice to get it fixed.

wolfywho · 09-15-2011, 12:30 AM

Thanks Hamster. Yeah, I think that's kind of where I'm at now. Getting them to knock a few hundred dollars off, potentially. I agree, I shouldn't have to ask for that. They should have just offered.

Connoisseur_of_fine_cars · 09-15-2011, 12:30 AM

It doesn't look too bad to me.

Betrivent · 09-15-2011, 02:33 AM

Its not 'that ' big of a deal. But that damage doesn't cost moar then 100 bucks to fix. If they were to help him out :t would be mutually beneficial.

Hamster · 09-15-2011, 08:52 PM

It may not look bad, but the point is that this is a new car. It should be perfect, or at least pretty darned close to perfect. Starting out fresh is part of the joy of buying a new car. I know my Yaris was flawless when I took delivery of it. If you were to go out and buy a BMW or a Mercedes, would you accept this? I don't think so. Just because it's a relatively inexpensive car doesn't mean the OP should put up with this sort of stuff.

jpmck03 · 09-15-2011, 08:53 PM

Quote:

Originally Posted by Hamster

It may not look bad, but the point is that this is a new car. It should be perfect, or at least pretty darned close to perfect. Starting out fresh is part of the joy of buying a new car. I know my Yaris was flawless when I took delivery of it. If you were to go out and buy a BMW or a Mercedes, would you accept this? I don't think so. Just because it's a relatively inexpensive car doesn't mean the OP should put up with this sort of stuff.

+1!

wolfywho · 09-15-2011, 09:04 PM

Hi everyone. Thanks for all your input. I had a nice chat with the dealership general manager, and we ended up on a deal that we were both happy with. On top of that, he put in writing that he would warrant the repair against any defects in craftmanship (my main concern). The repair looks good now, as well. All of your input gave me the confidence I needed to see this thing through. Thanks again!

Now, it's time to get a center console arm rest and alloys!! =)

-Wolfy

Hamster · 09-15-2011, 09:07 PM

What type of repair was done? Did he get the bumper resprayed at a body shop?

wolfywho · 09-15-2011, 09:10 PM

They sprayed the problem area, not the entire bumper.

Hamster · 09-15-2011, 09:19 PM

Whoa, but I thought that something like that should not be done? Someone who knows better than me can jump in, but my understanding is that you cannot spot-paint a car. It just won't hold up. This is why if your car gets keyed, your insurance company pays to have the entire bumper/panel/whatever resprayed. Seems to me the dealership tried to cheap out the repair. Someone who knows a lot about the refinishing process (Betrivent?) should probably comment on this.

wolfywho · 09-15-2011, 09:24 PM

I don't know. It looks good though, and I have a warranty in writing against any defects in craftmanship from the GM of the dealership. The dealership has been there 40 years.

The guy that did the repair is like the guy that A-Dingo-Ate-My-Baby referred to. The way it was described to me was that he used a little airbrush tool.

I'm happy.

Hamster · 09-15-2011, 09:28 PM

Hey, if you're happy, then that's ultimately all that matters! :) The fact that the dealership gave you a guarantee at least shows that they won't try to weasel out should there ever be a problem with the repair.

Betrivent · 09-15-2011, 09:44 PM

The entire panel of a car does not need to be repainted if there is a scratch on it. Even if it breaks the basecoat and exposes metal you only need to work the affected area.

Hamster · 09-15-2011, 10:00 PM

Oops, what I meant to say is that only the affected area would be repainted, and then the entire panel would have to be re-clearcoated. Does this not have to be done in all cases?

Betrivent · 09-15-2011, 10:03 PM

Quote:

Originally Posted by Hamster

Oops, what I meant to say is that only the affected area would be repainted, and then the entire panel would have to be re-clearcoated. Does this not have to be done in all cases?

Not at all, you'd clear the repaired area and then wet sand and compound the newly painted area so that it matches the areas around it

Hamster · 09-15-2011, 10:08 PM

Thanks for clarifying this! So, it seems that the repair that the dealership did to Wolfy's new Yaris should hold up just fine.

MUSKOKA800 · 09-21-2011, 07:09 AM

I wouldn't accept that vehicle without professional paint repair. And even then I'd resist. I was going to say that nothing beats factory paint but Yaris paint SUCKS. Which is common knowledge here.
My 2008 doesn't have that kind of wear-n-tear showing. Why should your 'new' car.

brg88tx · 09-21-2011, 05:12 PM

funny after reading this thread i noticed my 07 sedan has the exact same defect. i notice it all the time now, lol.

09-21-2011, 07:09 AM	#35
MUSKOKA800 Drives: '08 Yaris Sedan, Aero Package Join Date: Oct 2008 Location: Burlington, Ontario, Canada Posts: 1,720	I wouldn't accept that vehicle without professional paint repair. And even then I'd resist. I was going to say that nothing beats factory paint but Yaris paint SUCKS. Which is common knowledge here. My 2008 doesn't have that kind of wear-n-tear showing. Why should your 'new' car. __________________ TRD Upgrades: 18" Wheels wrapped in 215/35/18 PZero's, Sportivo Shocks/Struts, Lowering Springs, Swaybar, Axle-Back Exhaust, Oil Cap, Rad Cap, Signage. Aftermarket Goodies: Piggies SS, K&N Drop-In, Blitz S/C, DC Header, NST Pulley) Toyota Options/Accessories: Sport Pedal Covers, Sport Shift Knob, Ipod Interface, Summer Mats, Winter Mats, Cruise Control, Auto-Dim Mirror, Echo steelies with winter boots.

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09-14-2011, 10:11 PM	#19
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	You absolutely made the right decision. I would never accept a new car if it were like that, and neither should you. That's rediculous that the dealership actually expected you to accept the car as-is. If they didn't want to fix it themselves, then they should have at least offered to knock a few hundred dollars off the price so that you can take it to a body shop of your choice to get it fixed.

09-15-2011, 12:30 AM	#20
wolfywho Drives: 2011 3-Door Liftback Join Date: Sep 2011 Location: Myrtle Beach, SC Posts: 24	Thanks Hamster. Yeah, I think that's kind of where I'm at now. Getting them to knock a few hundred dollars off, potentially. I agree, I shouldn't have to ask for that. They should have just offered.

09-15-2011, 12:30 AM	#21
Connoisseur_of_fine_cars Oh what a feeling Drives: Yaris Join Date: Sep 2011 Location: Texas Posts: 56	It doesn't look too bad to me.

09-15-2011, 02:33 AM	#22
Betrivent Not quite a noob Drives: e46 325 Join Date: Jul 2009 Location: edmonton Posts: 1,408	Its not 'that ' big of a deal. But that damage doesn't cost moar then 100 bucks to fix. If they were to help him out :t would be mutually beneficial.

09-15-2011, 08:52 PM	#23
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	It may not look bad, but the point is that this is a new car. It should be perfect, or at least pretty darned close to perfect. Starting out fresh is part of the joy of buying a new car. I know my Yaris was flawless when I took delivery of it. If you were to go out and buy a BMW or a Mercedes, would you accept this? I don't think so. Just because it's a relatively inexpensive car doesn't mean the OP should put up with this sort of stuff.

09-15-2011, 09:04 PM	#25
wolfywho Drives: 2011 3-Door Liftback Join Date: Sep 2011 Location: Myrtle Beach, SC Posts: 24	Hi everyone. Thanks for all your input. I had a nice chat with the dealership general manager, and we ended up on a deal that we were both happy with. On top of that, he put in writing that he would warrant the repair against any defects in craftmanship (my main concern). The repair looks good now, as well. All of your input gave me the confidence I needed to see this thing through. Thanks again! Now, it's time to get a center console arm rest and alloys!! =) -Wolfy

09-15-2011, 09:07 PM	#26
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	What type of repair was done? Did he get the bumper resprayed at a body shop?

09-15-2011, 09:10 PM	#27
wolfywho Drives: 2011 3-Door Liftback Join Date: Sep 2011 Location: Myrtle Beach, SC Posts: 24	They sprayed the problem area, not the entire bumper.

09-15-2011, 09:19 PM	#28
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	Whoa, but I thought that something like that should not be done? Someone who knows better than me can jump in, but my understanding is that you cannot spot-paint a car. It just won't hold up. This is why if your car gets keyed, your insurance company pays to have the entire bumper/panel/whatever resprayed. Seems to me the dealership tried to cheap out the repair. Someone who knows a lot about the refinishing process (Betrivent?) should probably comment on this.

09-15-2011, 09:24 PM	#29
wolfywho Drives: 2011 3-Door Liftback Join Date: Sep 2011 Location: Myrtle Beach, SC Posts: 24	I don't know. It looks good though, and I have a warranty in writing against any defects in craftmanship from the GM of the dealership. The dealership has been there 40 years. The guy that did the repair is like the guy that A-Dingo-Ate-My-Baby referred to. The way it was described to me was that he used a little airbrush tool. I'm happy.

09-15-2011, 09:28 PM	#30
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	Hey, if you're happy, then that's ultimately all that matters! :) The fact that the dealership gave you a guarantee at least shows that they won't try to weasel out should there ever be a problem with the repair.

09-15-2011, 09:44 PM	#31
Betrivent Not quite a noob Drives: e46 325 Join Date: Jul 2009 Location: edmonton Posts: 1,408	The entire panel of a car does not need to be repainted if there is a scratch on it. Even if it breaks the basecoat and exposes metal you only need to work the affected area.

09-15-2011, 10:00 PM	#32
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	Oops, what I meant to say is that only the affected area would be repainted, and then the entire panel would have to be re-clearcoated. Does this not have to be done in all cases?

09-15-2011, 10:08 PM	#34
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	Thanks for clarifying this! So, it seems that the repair that the dealership did to Wolfy's new Yaris should hold up just fine.

09-21-2011, 05:12 PM	#36
brg88tx Drives: 07 Yaris Sedan, Auto Join Date: Jun 2010 Location: SE Texas Posts: 327	funny after reading this thread i noticed my 07 sedan has the exact same defect. i notice it all the time now, lol.