LOLZ at Dealerships - Toyota Yaris Forums

andru47 · 11-30-2009, 06:14 PM

Just got back from the Dealership for my 15K mile service. I laugh at the stuff they try to sell you. I just wanted my synthetic oil change and my tire rotation.
The guy comes back telling me that I should get my rear brakes cleaned and adjusted. My tires balanced. And some "Induction cleaning" because there was carbon buildup. The price tags respectively were $45, $23, and $120. I called my uncle told him the stuff and he gave me the wisdom talk. Went back to the dealer and said, look I just want my standard maintenance, the oil change and rotation. Oh and I'm gonna need it in writing that my car has carbon buildup so I can go claim warranty from Toyota and get a new engine. He responds oh no no, this is just a preventive service and has to do with the intake not with the engine. I said OK, just give me my standard maintenance thanks. These guys really crack me up. Trying to sell me all that crap. I might just go to my trusted mechanic and have him take a look at it. Make sure everything is tip top for holiday travels.

Cheers!

schleppy · 11-30-2009, 08:20 PM

Avoid dealers at all cost. The only thing you should return to the dealer is for a warranty issue, or to buy a part you can't find anywhere else.

posaunemeister · 11-30-2009, 08:23 PM

Quote:

Originally Posted by schleppy

Avoid dealers at all cost. The only thing you should return to the dealer is for a warranty issue, or to buy a part you can't find anywhere else.

Amen.

why? · 12-01-2009, 01:02 AM

I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.

supmet · 12-01-2009, 01:03 AM

Quote:

Originally Posted by why?

I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.

dealerships and auto shops are usually pretty good at "picking their prey"

advocate · 12-01-2009, 01:04 AM

Quote:

Originally Posted by why?

I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.

Then you live in Perfectland, USA because dealers everywhere else grab your balls early on and latch on like leeches.

kac · 12-01-2009, 01:31 AM

Quote:

Originally Posted by why?

I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.

lucky you...

SilverBack · 12-01-2009, 01:35 AM

Dealers will never get it. Can't tell you how many times they've tried to hustle me, knowing damn well I've been there before and won't deal with their bullshit. Imagine going in for an oil change and tire rotation and hearing "..we'll do that and change your air and cabin filters too, all for $119.99". Those filters cost a total of only around $30 and each one takes less than a minute to install. 30K comprehensive service my ass. How bout I follow you around and ask you stupid questions for an hour? How much would that cost?

tristan · 12-01-2009, 04:14 AM

Haha, I also had my 15k service yesterday! They recommended the tire balancing and induction cleaning too, I said 'not today' and that was it lol
Which dealership did you go to?

ddongbap · 12-01-2009, 06:08 AM

Quote:

Originally Posted by why?

I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that.

x2.

Dealers are there to make money. They're people too. No need to be rude to them. Just say, No thanks.

RedRide · 12-01-2009, 10:23 AM

Quote:

Originally Posted by ddongbap

x2.

Dealers are there to make money. They're people too. No need to be rude to them. Just say, No thanks.

There is a big difference between honestly making money and blatently ripping people off.
Sadly, many dealers practice the latter and they deserve no politeness when this happens.

Phaeton · 12-01-2009, 12:45 PM

I must have the only honest dealer in the U.S.
I've had 2 years free oil changes since I bought the car, and they have never asked me for extra services. I get free alignment and rotation every 6 months also.

b_hickman11 · 12-01-2009, 01:01 PM

Quote:

Originally Posted by Phaeton

I must have the only honest dealer in the U.S.
I've had 2 years free oil changes since I bought the car, and they have never asked me for extra services. I get free alignment and rotation every 6 months also.

Sounds like the service manger maybe a little sweet on you!

Red Horse · 12-01-2009, 03:28 PM

When my driver side window got smash, I went to the dealer to get a quote and they gave me $400 to replace it, so I said no and I went to a auto window shop that sell a non branded glass window, I got the glass window for $35 plus the black glue $5 and install it my self.

markitect · 12-01-2009, 04:22 PM

The dealer I go to has always been reasonable. They have the expensive packages available that they mention, but if you go in and say: give me the x miles service, or give me an oil change they don't try to push other stuff.

Or maybe they just have the "Not a sucker" flag on my info.

Lucas13 · 12-03-2009, 02:30 AM

I went to the dealer and asked if the could top of my coolant, I was able to see when the guy put tap water in it, I complaint and they flushed my cooling system but I was afraid one more time that they could another stupidity like this one…

I had creaking noises in my front seats, they took 6 months to correct the problem, probably 25 visits to the dealer, they messed up all my interior taking the seats in and out so many times, the technician messed up the cloth so he sewed with brown, they forgot to tight the bolts(I was able to unscrew them with my fingers) I had to pay $200 deposit for a loaner on each visit and there are many more things to tell you guys but I will never finish but the best part is when they installed the side airbag on the passenger seat facing my face, the seat looked pretty bulky on that side so I lifted the cover from the bottom and I was able to se the freaking airbag towards my face!!! It was horrible. My car was almost I lemon or arbitration (when Toyota exchanges the car) but want it to keep since I did few things to it. Toyota had to send a specialized technician to do the job done decently and the service manager had to get really involved, at the beginning the guy wasn't working at all. They finally changed the middle console one rear side panel the sill's, replaced the missing bottom plastic protectors, the back of the seats(Frame, padding, weight sensor on passenger seat) and installed everything on its place. The noise came back and I finally fixed it my self.

Avoid dealers like Toyota of Hollywood in Florida, do it your self if you can or take it to a mechanic that you can trust.

supmet · 12-03-2009, 02:44 PM

^^ dealers LOVE chasing down random creaks.

ddongbap · 12-03-2009, 03:20 PM

Quote:

Originally Posted by RedRide

There is a big difference between honestly making money and blatently ripping people off.
Sadly, many dealers practice the latter and they deserve no politeness when this happens.

People are still people. Dealerships are dealerships. You can be as impolite to a building as you want. But people are just doing as they're told.

11-30-2009, 06:14 PM	#1
andru47 View User's Garage Drives: 2009 Yaris 3DR LB Join Date: Dec 2008 Location: Orlando, FL Posts: 139	LOLZ at Dealerships Just got back from the Dealership for my 15K mile service. I laugh at the stuff they try to sell you. I just wanted my synthetic oil change and my tire rotation. The guy comes back telling me that I should get my rear brakes cleaned and adjusted. My tires balanced. And some "Induction cleaning" because there was carbon buildup. The price tags respectively were $45, $23, and $120. I called my uncle told him the stuff and he gave me the wisdom talk. Went back to the dealer and said, look I just want my standard maintenance, the oil change and rotation. Oh and I'm gonna need it in writing that my car has carbon buildup so I can go claim warranty from Toyota and get a new engine. He responds oh no no, this is just a preventive service and has to do with the intake not with the engine. I said OK, just give me my standard maintenance thanks. These guys really crack me up. Trying to sell me all that crap. I might just go to my trusted mechanic and have him take a look at it. Make sure everything is tip top for holiday travels. Cheers! __________________ My Yaris: The Azure

12-01-2009, 01:02 AM	#4
why? Only Happy When it Rains View User's Garage Drives: Yaris LB Join Date: Jan 2006 Location: harnett county NC Posts: 4,097	I don't know where you guys get this crap from. I've never had a dealer try to sell me insane stuff like that. __________________ Colin Chapman disciple

12-01-2009, 01:35 AM	#8
SilverBack Joey View User's Garage Drives: '14 Scion xD 5-speed Join Date: Oct 2008 Location: El Monte, Ca Posts: 3,529	Dealers will never get it. Can't tell you how many times they've tried to hustle me, knowing damn well I've been there before and won't deal with their bullshit. Imagine going in for an oil change and tire rotation and hearing "..we'll do that and change your air and cabin filters too, all for $119.99". Those filters cost a total of only around $30 and each one takes less than a minute to install. 30K comprehensive service my ass. How bout I follow you around and ask you stupid questions for an hour? How much would that cost? __________________ Formerly owned Met-Met. '07 Yaris LB 5-speed. A forum post should be like a skirt: Long enough to cover the subject but short enough to keep things interesting. "I don't have an anger problem. I have an idiot problem." -Hank Hill

12-01-2009, 03:28 PM	#14
Red Horse View User's Garage Drives: 2008 Yaris sedan A/T Join Date: Oct 2008 Location: Costa mesa, California Posts: 353	When my driver side window got smash, I went to the dealer to get a quote and they gave me $400 to replace it, so I said no and I went to a auto window shop that sell a non branded glass window, I got the glass window for $35 plus the black glue $5 and install it my self. __________________

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11-30-2009, 08:20 PM	#2
schleppy I love momentum. View User's Garage Drives: 2009 Yaris LB, Red Join Date: Feb 2009 Location: Boston, MA Posts: 587	Avoid dealers at all cost. The only thing you should return to the dealer is for a warranty issue, or to buy a part you can't find anywhere else.

12-01-2009, 04:14 AM	#9
tristan it's been a while View User's Garage Drives: 2009 liftback Join Date: Oct 2008 Location: Orlando, FL Posts: 110	Haha, I also had my 15k service yesterday! They recommended the tire balancing and induction cleaning too, I said 'not today' and that was it lol Which dealership did you go to?

12-01-2009, 12:45 PM	#12
Phaeton View User's Garage Drives: Blazing Blue Liftback Join Date: Oct 2008 Location: Port Angeles, Wa Posts: 385	I must have the only honest dealer in the U.S. I've had 2 years free oil changes since I bought the car, and they have never asked me for extra services. I get free alignment and rotation every 6 months also.

12-01-2009, 04:22 PM	#15
markitect Drives: Yaris Join Date: Oct 2008 Location: Michigan Posts: 199	The dealer I go to has always been reasonable. They have the expensive packages available that they mention, but if you go in and say: give me the x miles service, or give me an oil change they don't try to push other stuff. Or maybe they just have the "Not a sucker" flag on my info.

12-03-2009, 02:30 AM	#16
Lucas13 Drives: 07 Yaris LB Join Date: Aug 2007 Location: Fort Lauderdale Posts: 179	I went to the dealer and asked if the could top of my coolant, I was able to see when the guy put tap water in it, I complaint and they flushed my cooling system but I was afraid one more time that they could another stupidity like this one… I had creaking noises in my front seats, they took 6 months to correct the problem, probably 25 visits to the dealer, they messed up all my interior taking the seats in and out so many times, the technician messed up the cloth so he sewed with brown, they forgot to tight the bolts(I was able to unscrew them with my fingers) I had to pay $200 deposit for a loaner on each visit and there are many more things to tell you guys but I will never finish but the best part is when they installed the side airbag on the passenger seat facing my face, the seat looked pretty bulky on that side so I lifted the cover from the bottom and I was able to se the freaking airbag towards my face!!! It was horrible. My car was almost I lemon or arbitration (when Toyota exchanges the car) but want it to keep since I did few things to it. Toyota had to send a specialized technician to do the job done decently and the service manager had to get really involved, at the beginning the guy wasn't working at all. They finally changed the middle console one rear side panel the sill's, replaced the missing bottom plastic protectors, the back of the seats(Frame, padding, weight sensor on passenger seat) and installed everything on its place. The noise came back and I finally fixed it my self. Avoid dealers like Toyota of Hollywood in Florida, do it your self if you can or take it to a mechanic that you can trust.

12-03-2009, 02:44 PM	#17
supmet Banned View User's Garage Drives: 2007 4 Door Yaris Join Date: Jan 2009 Location: Southern California Posts: 1,357	^^ dealers LOVE chasing down random creaks.