$86.44 for oil change? I feel screwed

[behour]

I have no experience with vehicles. My yaris is the first new car I bought. I sadly feel often screwed. I went to get an oil change today and was charged 86.44 for it.

Here is my questions

It was full syntetic oil. Is this the best to get or should I avoid?
I was over charged...correct? It seems ridiculously high.
My bill looks something like this

Labor 33.84
Parts 48.20
Shop Material 1.35
Sales tax 3.05
Total 86.44


This is my 2nd oil change at 10,000 miles. My first oil change I asked for syntetic from another Toyota dealer and was only charged $41.45. I was not sure if I was given full synthetic oil even when told otherwise. I was charged with "lube synthetic oil for $10.00". The bill was not clear. I have had problems with the sales department so I tried another dealer. Looks like I should of just stayed with them for a $40 dollar change in price and a 20minutes extra drive.

Any opinions and help would be great for someone as clueless as me with cars. I just want to take the best care for it you know?

[JumpmanYaris]

WTF they fucked u over with this!!!!!

[blacksandiegovitz]

You over paid by about $20 Imo
I just switched over to syntetic and bought 4 x quarts of royal purple for $39 from pepboys and took the oil and the car to the toyota dealer and they charged $25 for oem toyota filter and labor .

[Brentorius]

That is ridiculous!

[kustom play]

wow 25 bucks

i get OEM toyota ones for 5.00 here, save 20 bucks and take 10 mins to do it yourself

[ezhacker1]

i pay my mechanic friend $20, toyota filter, not synthetic oil tho.

[DerFlosser]

You got raped....plain and simple. Seriously...oil changes on this car are sooooo easy.

[blacksandiegovitz]

Originally Posted by DerFlosser

You got raped....plain and simple. Seriously...oil changes on this car are sooooo easy.

No guff , but if your car is under warrenty you have to have your oil changed by a reputiable place to show a legit service record . But seriously guys if you buy 4 qts of royal purple thats 40 bucks right there +6-7 dollars for a oem toyota oil filter is still almost 50 bucks , this guy really didn't get reamed that bad . Fyi any oil change for at the bmw dealer is $130 minium and the volvo dealer charged my friend $190 for an oil change on his xc90 Lol

[supmet]

Originally Posted by blacksandiegovitz

but if your car is under warrenty you have to have your oil changed by a reputiable place to show a legit service record

Not true. DIY FTW

86 dollars is way overpriced.

There is markup on oil. If they aren't making profit at 85, how do they charge me 65(and still make a profit), and they aren't just doing it to bring customers in, its a going rate, at a lube only place... Auto zone made profit off me buying 5 qts pennzoil platinum and a mobil 1 filter for 27.99

[YarisSedan]

Originally Posted by supmet

Not true. DIY FTW

86 dollars is way overpriced.

There is markup on oil. If they aren't making profit at 85, how do they charge me 65(and still make a profit), and they aren't just doing it to bring customers in, its a going rate, at a lube only place... Auto zone made profit off me buying 5 qts pennzoil platinum and a mobil 1 filter for 27.99

Hate to break it do you but they make no profit. Thats whats called a loss leader. It something that they loose money selling to you for less than or at cost. Hoping while your there you might buy a air filter, some car wax maybe some terry cloths etc. Its something to get you in the door. To help some people relate think back to black Friday when they were selling flat screen tvs for 400. No one though oh wow how can they do that. They are just giving them away. Because they are. They just want you to come to their store and hopefully buy something else on the way out.

Ill tell you what my shop pays for oil. 1.89 per quart. We used to pay 2.25 for almost a year putting in high quality oil in every oil change. But people didnt care they just wanted cheap. So we finally compromised and went down to a lower quality oil at 1.89 a quart and dropped out coupon rate from 19.95 to 17.95. I also pay about adverage 4 dollars for the filter. Depends on the car some are more some are less.

So if i a car comes in that takes 5 quarts of oil. thats 13.45 for the parts my cost I only make 4 dollars and 50 cents. That dosnt even cover cost of things like the quarter can of brake cleaner. Thats maybe 50 cents. So really i make 4 dollars flat. I am paying the lube tech 15 a hour that means I dont even cover his salary. Let alone have enough left over to pay for the electricity, rent, etc. Oh yeah i forgot to mention that includes topping off of fluids. Some cars come in with no wiper fluid. Maybe thats 50 cents to fill it up a gallon and half of washer fluid. Some cars come low on coolant. If its toyota long life thats maybe a dollar to fill up a quart. If its low on transmission fluid well it adds up. Sometimes we end up in the negative.

There is no money in oil changes ill say it one last time its considered loss leader. Belive what you will but no shop can survive on oil change alone. Its just something to bring customers in. at 13.45 for parts there is no real room for markup.

If a shop is charging even 20 dollars labor that still dosnt cover it. Most shops labor rate is 95 dollars a hour. If your getting a oil change that includes checking tire pressure topping of fluids full undervehicle inspection full underhood inspection. Takes about 25 minutes to do complete from start to finish. Ad another 5 minutes for checking and checkout time thats half a hour. So really you should be charged half an hour labor rate at 47.50 but your paying 20 bucks still. Or i guess at my shop 4 dollars.

Thats what i mean when i say your not getting ripped off. That shop OP took his car do decides to take less of a loss than the next shop. Maybe they are busy enough they dont really need to do oil changes that they have constant flow of customers. So if they are going to do a oil change they want to make sure its worth thier while. Maybe they have no lube technicians they only have a staff of mechanics. So you may have a 30 dollar a hour mechanic doing your oil change for 80 bucks with 45 dollars in material for oil. You do the math. They are not walking away with pockets full of money.

The lube shops that do quickie oil changes dont really make money either. They charge a little more but poeple go for the quickie service. They make it up by selling you unessisary stuff like air filters that arnt that dirty. Fluid exchanges that arnt needed yet. And plus they use only generic fluids and mark it way up. They pay their technicians lot lower than other shops. Which is why usually thier experience matches thier pay. I am sure everyone has heard of or know about a horror story of such quick lube shops. Just watch dateline nbc.

[SilverGlow]

Originally Posted by YarisSedan

Hate to break it do you but they make no profit. Thats whats called a loss leader. It something that they loose money selling to you for less than or at cost. Hoping while your there you might buy a air filter, some car wax maybe some terry cloths etc. Its something to get you in the door. To help some people relate think back to black Friday when they were selling flat screen tvs for 400. No one though oh wow how can they do that. They are just giving them away. Because they are. They just want you to come to their store and hopefully buy something else on the way out.

Ill tell you what my shop pays for oil. 1.89 per quart. We used to pay 2.25 for almost a year putting in high quality oil in every oil change. But people didnt care they just wanted cheap. So we finally compromised and went down to a lower quality oil at 1.89 a quart and dropped out coupon rate from 19.95 to 17.95. I also pay about adverage 4 dollars for the filter. Depends on the car some are more some are less.

So if i a car comes in that takes 5 quarts of oil. thats 13.45 for the parts my cost I only make 4 dollars and 50 cents. That dosnt even cover cost of things like the quarter can of brake cleaner. Thats maybe 50 cents. So really i make 4 dollars flat. I am paying the lube tech 15 a hour that means I dont even cover his salary. Let alone have enough left over to pay for the electricity, rent, etc. Oh yeah i forgot to mention that includes topping off of fluids. Some cars come in with no wiper fluid. Maybe thats 50 cents to fill it up a gallon and half of washer fluid. Some cars come low on coolant. If its toyota long life thats maybe a dollar to fill up a quart. If its low on transmission fluid well it adds up. Sometimes we end up in the negative.

There is no money in oil changes ill say it one last time its considered loss leader. Belive what you will but no shop can survive on oil change alone. Its just something to bring customers in. at 13.45 for parts there is no real room for markup.

If a shop is charging even 20 dollars labor that still dosnt cover it. Most shops labor rate is 95 dollars a hour. If your getting a oil change that includes checking tire pressure topping of fluids full undervehicle inspection full underhood inspection. Takes about 25 minutes to do complete from start to finish. Ad another 5 minutes for checking and checkout time thats half a hour. So really you should be charged half an hour labor rate at 47.50 but your paying 20 bucks still. Or i guess at my shop 4 dollars.

Thats what i mean when i say your not getting ripped off. That shop OP took his car do decides to take less of a loss than the next shop. Maybe they are busy enough they dont really need to do oil changes that they have constant flow of customers. So if they are going to do a oil change they want to make sure its worth thier while. Maybe they have no lube technicians they only have a staff of mechanics. So you may have a 30 dollar a hour mechanic doing your oil change for 80 bucks with 45 dollars in material for oil. You do the math. They are not walking away with pockets full of money.

The lube shops that do quickie oil changes dont really make money either. They charge a little more but poeple go for the quickie service. They make it up by selling you unessisary stuff like air filters that arnt that dirty. Fluid exchanges that arnt needed yet. And plus they use only generic fluids and mark it way up. They pay their technicians lot lower than other shops. Which is why usually thier experience matches thier pay. I am sure everyone has heard of or know about a horror story of such quick lube shops. Just watch dateline nbc.

This is A BIG LIE!

They in fact made a profit. If you look at what the dealership pays for the parts, and oil, and the fact that the labor is just minutes, so if you factor all this in THE PROFIT IS BIG!

You must work at a dealership and buy all their BS...this is FAR from being a loss leader!

[SilverGlow]

Originally Posted by blacksandiegovitz

No guff , but if your car is under warrenty you have to have your oil changed by a reputiable place to show a legit service record .

This is so not true!!!

Even a log entry in an excel spreadsheet would be good enough. You NEVER have to take it to a dealer, nor any other place to prove you got the oil changed.

[slothman86]

Yeah, there should be a thread to post on "if you think you are getting screwed"

YW will always guide you straight!

[JumpmanYaris]

This is the average price here with the cupon. with out it its like 5 bucks extra

[behour]

Originally Posted by JumpmanYaris

This is the average price here with the cupon. with out it its like 5 bucks extra

Well this is what was done.. which I assume was standred but according to what you posted for $30 they change the filter and oil. Do they rotate the tires? I was charged $26 more for that.

Originally Posted by schleppy

That is absolutely amazing. My oil changes cost me $25 and about 20 minutes.

Honestly man, learn to change your own oil. The Yaris is VERY easy to work on.

Would love to but unsure on how. How would I rotate the tires? As well as clean up properly?



I will talk to this new dealer tomorrow in hopes that they could explain this high bill. I wish I had more of a straight answer on here but either way thanks for the advice. Not a good deal seems to be the right answer but I am probably just wanting to believe that... so very tired of car dealers/auto shops etc always feel like they will charge whatever they want.

[JumpmanYaris]

Originally Posted by behour

Well this is what was done.. which I assume was standred but according to what you posted for $30 they change the filter and oil. Do they rotate the tires? I was charged $26 more for that.


.

They ask if I want to rotate the tires but I always say NOP they are brand new dude cant u see?!?!? lol but I am almost positive if I say yes they would charge me for it as well

[ctrj]

You didn't get screwed. You signed the repair order before your car was worked on didn't you? They quoted you a price didn't they?

Your price seems right for a dealership oil change.

$10 for the oil filter
$10/qt for synthetic oil x 4 = $40

At my shop, techs get about .3 of an hour for an oil change. They get an extra .1 if they have to pour the oil in from bottles instead of the overhead oil. Labor at my shop is $118 an hour.

There is quite a bit of markup in synthetic oil. I think we pay about $4 a quart for Mobil 1, but charge $9 a quart.

Thankfully, there are many people like you who come and get their oil changed at the dealership or I wouldn't have a job. I can't afford the $80 oil changes, but do it at home. $3 for a Toyota filter and $22 for a jug of Mobil 1 and 30 minutes is all I need.

[yaris-me]

Originally Posted by behour

Well this is what was done.. which I assume was standred but according to what you posted for $30 they change the filter and oil. Do they rotate the tires? I was charged $26 more for that.


Would love to but unsure on how. How would I rotate the tires? As well as clean up properly?



I will talk to this new dealer tomorrow in hopes that they could explain this high bill. I wish I had more of a straight answer on here but either way thanks for the advice. Not a good deal seems to be the right answer but I am probably just wanting to believe that... so very tired of car dealers/auto shops etc always feel like they will charge whatever they want.

If you don't want to DIY, then just bend over and enjoy.