< 1500 miles, broken windshield! :( - Toyota Yaris Forums

twowheels · 01-27-2009, 12:02 AM

While driving yesterday I suddenly heard a very loud crack followed by about 15 seconds of crackling. Today we found a ~20 cm crack starting under the driver's side wiper. At first I thought that it was a defect considering how few miles are on the car, but later found a small rock impact just under the wiper blade.

Anyhow, has anybody had to have their glass replaced? Does anybody know of the vendor/brand which supplies the original OEM glass? Has anybody used the national chains such as Safelite? If so, which brand of glass did they install? Was it a good match for the original glass? How has the fit and general quality been?

Thanks!

contraband831 · 01-27-2009, 12:19 AM

THAT SUCKS!!

where in Cali do you live??

dvlnblkdrs · 01-27-2009, 12:29 AM

safelite does not use oem glass, they use oee(equivilent) check with all star glass http://allstarglass.net/ they are similar to safelite in that they are a mobile company, but they use oem, are extremely nice and helpful and AAA recommended( i do AAA claims).. if u have a AAA membership card, you can get 15% off!

YarisSedan · 01-27-2009, 12:31 AM

Theres lots of mobile glass installers that normally charge about 150 installed.

contraband831 · 01-27-2009, 12:35 AM

Yup! All Star Glass has replaced the windshield on my Jeep, and they did a great job.

SilverBack · 01-27-2009, 12:54 AM

That sucks, especially since you just got your Y. All-Star Glass is the way to go. They replaced my previous Saturn SL2's curved back window after a tree branch fell through it a few years back. And since it was very expensive because of its' shape, AAA covered it after the $500 deductible. Hope you get your new windshield soon

twowheels · 01-27-2009, 01:23 AM

Thanks guy! I'll contact All Star tomorrow, they look promising! We have one in our area. (Near Sac)

MadMax · 01-27-2009, 09:41 AM

Check with your insurance company! I just got a chip and a small crack this past weekend and they paid for SafeLite to come out and fix it. You should be covered under for this...

Cheers! M2

33OH · 01-27-2009, 11:21 AM

My windshield cracked completely in half after having the car for 3 days. No idea why, I just went outside in the morning and it had a crack all the way across. Took it to an auto glass shop, they replaced it with a windshield from Guardian and I've had no problems with it. Had it on for a year now. Cost $350 though. =(

tetzyamis · 01-27-2009, 03:07 PM

Is Yaris windshield weak?
I have Yaris for 3 months and it has some stone chips on the windshield.
I had Corolla for 6 years and Prius for 8 years, but they did not have chips on the windshield...

33OH · 01-27-2009, 03:17 PM

I just think mine had to do with snow sitting on it overnight.

Although, none of my other cars have ever done this.

Morgan · 01-27-2009, 03:24 PM

Not sure if insurance in CA has the same rules, but in FL if you have full coverage a new windshield is free!

twowheels · 01-27-2009, 04:49 PM

Quote:

Originally Posted by Morgan

Not sure if insurance in CA has the same rules, but in FL if you have full coverage a new windshield is free!

Nope, doesn't apply here. It's a $250 deductible. :(

Morgan · 01-27-2009, 07:57 PM

oh well worth a shot...

dvlnblkdrs · 01-27-2009, 09:46 PM

i think FL is one of the only ones thats free like that.. i think it more has to do with the pitch of the windshield.. hmm thats cool max that they sent safelite out to you... in texas we use binswanger.. yea its fun to say too.. lol

twowheels · 01-30-2009, 12:51 PM

Thanks to those who recommended All Star Glass. I called them a few days ago and, told them I wanted OEM glass, and they took care of the appeals process with my insurance company so that I didn't have to do anything. They called yesterday and said that the glass was in and they were ready to install it. The guy just came to my workplace and in about 1/2 hour had the new glass installed -- nice clean installation. I'll definitely keep them in mind for any future glass needs!

BTW... their line item on the invoice for the dealer part (the windshield with moldings and mirror mount) was $802.56... ouch! The whole job was $1019.29!!! Glad I'm not paying all of it!

tetzyamis · 01-30-2009, 03:09 PM

Quote:

Originally Posted by twowheels

BTW... their line item on the invoice for the dealer part (the windshield with moldings and mirror mount) was $802.56... ouch! The whole job was $1019.29!!! Glad I'm not paying all of it!

Wow, that's a lot. Glad All Star Glass handled everything for you.

PreciousPups4U · 01-30-2009, 03:20 PM

All glass is free here in SC as well with full coverage. Got to get a chip repaired in the Excursion and the Ram needs a windshield. It has a crack all the way across. Just need to take the time to do it.

Years ago someone broke out passenger side window on husband's Mustang, no problem replaced in a couple of days.

Glad you had a good experience.

01-27-2009, 12:02 AM	#1
twowheels Drives: '09 Meteorite Metallic 3 dr MT Join Date: Jan 2009 Location: CA Posts: 127	< 1500 miles, broken windshield! :( While driving yesterday I suddenly heard a very loud crack followed by about 15 seconds of crackling. Today we found a ~20 cm crack starting under the driver's side wiper. At first I thought that it was a defect considering how few miles are on the car, but later found a small rock impact just under the wiper blade. Anyhow, has anybody had to have their glass replaced? Does anybody know of the vendor/brand which supplies the original OEM glass? Has anybody used the national chains such as Safelite? If so, which brand of glass did they install? Was it a good match for the original glass? How has the fit and general quality been? Thanks!

01-27-2009, 12:19 AM	#2
contraband831 El Huevo Drives: 2007 Liftback Join Date: Aug 2006 Location: CEN*CAL Posts: 959	THAT SUCKS!! where in Cali do you live?? __________________

01-27-2009, 12:29 AM	#3
dvlnblkdrs Shush! View User's Garage Drives: 2007 toyota yaris Join Date: Jan 2007 Location: orange, ca Posts: 3,521	safelite does not use oem glass, they use oee(equivilent) check with all star glass http://allstarglass.net/ they are similar to safelite in that they are a mobile company, but they use oem, are extremely nice and helpful and AAA recommended( i do AAA claims).. if u have a AAA membership card, you can get 15% off! __________________ "Kids sure like the devil these days"

01-27-2009, 12:31 AM	#4
YarisSedan Drives: 08 Yaris Sedan Join Date: Oct 2008 Location: California - Bay Area Posts: 2,773	Theres lots of mobile glass installers that normally charge about 150 installed. __________________ http://www.cardomain.com/ride/3210549

01-27-2009, 12:35 AM	#5
contraband831 El Huevo Drives: 2007 Liftback Join Date: Aug 2006 Location: CEN*CAL Posts: 959	Yup! All Star Glass has replaced the windshield on my Jeep, and they did a great job. __________________

01-27-2009, 12:54 AM	#6
SilverBack Joey View User's Garage Drives: '14 Scion xD 5-speed Join Date: Oct 2008 Location: El Monte, Ca Posts: 3,529	That sucks, especially since you just got your Y. All-Star Glass is the way to go. They replaced my previous Saturn SL2's curved back window after a tree branch fell through it a few years back. And since it was very expensive because of its' shape, AAA covered it after the $500 deductible. Hope you get your new windshield soon __________________ Formerly owned Met-Met. '07 Yaris LB 5-speed. A forum post should be like a skirt: Long enough to cover the subject but short enough to keep things interesting. "I don't have an anger problem. I have an idiot problem." -Hank Hill

01-27-2009, 01:23 AM	#7
twowheels Drives: '09 Meteorite Metallic 3 dr MT Join Date: Jan 2009 Location: CA Posts: 127	Thanks guy! I'll contact All Star tomorrow, they look promising! We have one in our area. (Near Sac)

01-27-2009, 09:41 AM	#8
MadMax Drives: 2008 Yaris Liftback (Sprocket) Join Date: Oct 2008 Location: San Antonio, Texas! Posts: 2,799	Check with your insurance company! I just got a chip and a small crack this past weekend and they paid for SafeLite to come out and fix it. You should be covered under for this... Cheers! M2

01-27-2009, 11:21 AM	#9
33OH Drives: '08 Yaris Join Date: Oct 2008 Location: Dover, Ohio Posts: 7,606	My windshield cracked completely in half after having the car for 3 days. No idea why, I just went outside in the morning and it had a crack all the way across. Took it to an auto glass shop, they replaced it with a windshield from Guardian and I've had no problems with it. Had it on for a year now. Cost $350 though. =(

01-27-2009, 03:07 PM	#10
tetzyamis '09 5dr Drives: 2009 Yaris 5-Door Bayou Blue Join Date: Oct 2008 Location: HI Posts: 238	Is Yaris windshield weak? I have Yaris for 3 months and it has some stone chips on the windshield. I had Corolla for 6 years and Prius for 8 years, but they did not have chips on the windshield... __________________ 2009 5-Door Yaris LB Bayou Blue Pearl 2009 5-Door Yaris LB Black Sand Pearl

01-27-2009, 03:17 PM	#11
33OH Drives: '08 Yaris Join Date: Oct 2008 Location: Dover, Ohio Posts: 7,606	I just think mine had to do with snow sitting on it overnight. Although, none of my other cars have ever done this.

01-27-2009, 03:24 PM	#12
Morgan View User's Garage Drives: 07 MM LB Join Date: Oct 2008 Location: PCB, FL Posts: 504	Not sure if insurance in CA has the same rules, but in FL if you have full coverage a new windshield is free! __________________

01-27-2009, 07:57 PM	#14
Morgan View User's Garage Drives: 07 MM LB Join Date: Oct 2008 Location: PCB, FL Posts: 504	oh well worth a shot... __________________

01-27-2009, 09:46 PM	#15
dvlnblkdrs Shush! View User's Garage Drives: 2007 toyota yaris Join Date: Jan 2007 Location: orange, ca Posts: 3,521	i think FL is one of the only ones thats free like that.. i think it more has to do with the pitch of the windshield.. hmm thats cool max that they sent safelite out to you... in texas we use binswanger.. yea its fun to say too.. lol __________________ "Kids sure like the devil these days"

01-30-2009, 12:51 PM	#16
twowheels Drives: '09 Meteorite Metallic 3 dr MT Join Date: Jan 2009 Location: CA Posts: 127	Thanks to those who recommended All Star Glass. I called them a few days ago and, told them I wanted OEM glass, and they took care of the appeals process with my insurance company so that I didn't have to do anything. They called yesterday and said that the glass was in and they were ready to install it. The guy just came to my workplace and in about 1/2 hour had the new glass installed -- nice clean installation. I'll definitely keep them in mind for any future glass needs! BTW... their line item on the invoice for the dealer part (the windshield with moldings and mirror mount) was $802.56... ouch! The whole job was $1019.29!!! Glad I'm not paying all of it!

01-30-2009, 03:20 PM	#18
PreciousPups4U I really LOVE this car!!! View User's Garage Drives: 08 Bayou Blue LB AT Join Date: Oct 2008 Location: Lexington, SC USA Posts: 887	All glass is free here in SC as well with full coverage. Got to get a chip repaired in the Excursion and the Ram needs a windshield. It has a crack all the way across. Just need to take the time to do it. Years ago someone broke out passenger side window on husband's Mustang, no problem replaced in a couple of days. Glad you had a good experience. __________________ Cindy “If there are no dogs in Heaven, then when I die I want to go where they went.” - Will Rogers

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