Dealer being a pain...HELP - Toyota Yaris Forums

KittenRD · 12-31-2006, 11:26 AM

Okay, I bought my car Thursday. I paid for it, signed all the paperwork, got the license plates (title in the mail), and I got my registration. With toyota, a new graduate can get $400 off. Since I am a new college graduate, I got the $400 off. The dealer said I only need to bring my diploma in to show them....so this is what I did. Problem is...my dad got a call the next day since I was at work (and I'm not allowed to have my cell phone on) from the dealer saying that this was only if you finance the car. He said that I need to pay them $400 or bring the car back. Help. I am not paying the $400 seeing I actually paid a little more than I should have. I am also not bringing my car back since I waited 4.5 months since they freakin lost my order or something. They are so incompetent! Never use Lexington Toyota. I could get the car I want from another dealer for cheaper, but then I'd have to wait about month and a half and I have my insurance all set up....

Black Yaris · 12-31-2006, 11:30 AM

you have everything signed and in writing with the $400 off, correct? If so, they fucked up and it is in no way your responcability to pay for something they messed up. Long as all your finance papers are signed and you have a copy you are in the clear. Tell that dealer to go fuck themselves

03Z33 · 12-31-2006, 12:50 PM

That's right. If they made a mistake it's on them. Just like you wouldn't be able to change your mind and take the car back. But if you wanted to be "nice" call their bluff and say "OK here's the car back, I'm not paying $400". Chances are they won't unwind the deal over just $400.

acrbill · 12-31-2006, 03:00 PM

Take the car for a nice road trip to rack up some mileage and then bring it back. LOFL!

Spray some perfume in the car too so there would be no way that they could attempt to call it a new car.

Just ignore them all together. They apparently messed up and are throwing up a hail Mary to see if they can come across a sucker.

The reason that they seem to be making a big deal is probably because the $400 will come out of the salesmans commission.

Please keep us updated!

60 Somethings · 12-31-2006, 03:02 PM

Sounds like the time the Escrow Co. made a $100 mistake on the charges on a house we had just bought. They wanted me to send them a check.

Told them it was their job to make sure transaction numbers were correct before it closed.

If the deal's done, and now they want another $400 - no way.

Every deal goes through the Finance Manager at the dealership. If they make a mistake, it's their problem (assuming there actually is such a requirement as having to have financed it).

gabagooo · 12-31-2006, 05:46 PM

Hey Kitten -

Don't let them bully you! If it was the other way around and you wanted to take the car back they would say no way! Like the others here have said, the deal is done. Tell them if they don't leave you alone you'll file a complaint with the BBB and the Commonwealth's Attorney General's Office. There are other Toyota dealers in and around Boston - so don't worry about service or warranty work.

Happy New Year everyone!

punch · 12-31-2006, 05:58 PM

Quote:

Originally Posted by KittenRD

Okay, I bought my car Thursday. I paid for it, signed all the paperwork, got the license plates (title in the mail), and I got my registration. With toyota, a new graduate can get $400 off. Since I am a new college graduate, I got the $400 off. The dealer said I only need to bring my diploma in to show them....so this is what I did. Problem is...my dad got a call the next day since I was at work (and I'm not allowed to have my cell phone on) from the dealer saying that this was only if you finance the car. He said that I need to pay them $400 or bring the car back. Help. I am not paying the $400 seeing I actually paid a little more than I should have. I am also not bringing my car back since I waited 4.5 months since they freakin lost my order or something. They are so incompetent! Never use Lexington Toyota. I could get the car I want from another dealer for cheaper, but then I'd have to wait about month and a half and I have my insurance all set up....

its true it only on dealer financing, but screw them, they signed the paperwork, you own the car, to bad for them...

acrbill · 12-31-2006, 06:19 PM

I actually missed the part where you said the title is in the mail.

My dealer made a huge deal over the survey. They said that when I get it I should go down to them and fill it out, if I had any problems at all I should give them a chance to redeem themselves. They said they would fill my gas tank for my troubles.

hasher22 · 12-31-2006, 08:32 PM

Yup everything is signed, no going back now...... :) car is yours

Blenjar · 12-31-2006, 08:34 PM

hahah hey I did the same..i graduated from a 18 month college..transfering to a new one this Jan for my BS..anyway yea I feel you..I made him call my school to know if I graduated..
dude if hes bitching that bad..just finance for $400 and pay it off on the first month..lol

-- Blen

sewid · 01-01-2007, 02:07 AM

Contracts work both ways. You signed the contract based on the price in that contract. You are under no obligation to pay any more.

eflb55 · 01-01-2007, 02:51 PM

Ha you just screwed the dealership out of $400. Thats some damn good haggling.

KittenRD · 01-01-2007, 02:51 PM

Quote:

Originally Posted by acrbill

I actually missed the part where you said the title is in the mail.

My dealer made a huge deal over the survey. They said that when I get it I should go down to them and fill it out, if I had any problems at all I should give them a chance to redeem themselves. They said they would fill my gas tank for my troubles.

I am going to give them hell on the survey. I plan to also give a call to the headquarters too.

KittenRD · 01-01-2007, 02:53 PM

Thanks a ton. I didn't think we were obligated to pay anything, but I wanted a second opinion. I have to go Wednesday to get my inspection sticker which is going to suck.

mutatio · 01-02-2007, 12:02 AM

technically they shouldn't have offered you the discount without the financing going thru toyota (not the dealership's 3rd party lenders), but as noted, if it's in writing and they didn't do it right on their end, it's their problem. hell, one guy i talked to tried to bullshit me about the deal by telling me that i needed to have graduated recently (the offer also extends to people who will be graduating in the next 6 months) and that i needed to be working in a degree related job (complete BS, the offer simply says u have to be employed within 120 days of the deal being arranged).

btw, did u pay MSRP?

acrbill · 01-02-2007, 12:30 AM

Quote:

Originally Posted by KittenRD

Thanks a ton. I didn't think we were obligated to pay anything, but I wanted a second opinion. I have to go Wednesday to get my inspection sticker which is going to suck.

Don't take the Yaris!

KittenRD · 01-02-2007, 10:15 PM

Quote:

Originally Posted by mutatio

technically they shouldn't have offered you the discount without the financing going thru toyota (not the dealership's 3rd party lenders), but as noted, if it's in writing and they didn't do it right on their end, it's their problem. hell, one guy i talked to tried to bullshit me about the deal by telling me that i needed to have graduated recently (the offer also extends to people who will be graduating in the next 6 months) and that i needed to be working in a degree related job (complete BS, the offer simply says u have to be employed within 120 days of the deal being arranged).

btw, did u pay MSRP?

I paid like $700 below MSRP (after that rebate).

KSIbucky · 01-03-2007, 12:38 AM

your going to be stuck with this dealer for a while they will tell you a lot of bull and in the end you probably couldve just gone to the owner and made a deal

12-31-2006, 11:26 AM	#1
KittenRD Drives: Metallic Meteorite Liftback Join Date: Oct 2006 Location: Harvard, Massachusetts Posts: 109	Dealer being a pain...HELP Okay, I bought my car Thursday. I paid for it, signed all the paperwork, got the license plates (title in the mail), and I got my registration. With toyota, a new graduate can get $400 off. Since I am a new college graduate, I got the $400 off. The dealer said I only need to bring my diploma in to show them....so this is what I did. Problem is...my dad got a call the next day since I was at work (and I'm not allowed to have my cell phone on) from the dealer saying that this was only if you finance the car. He said that I need to pay them $400 or bring the car back. Help. I am not paying the $400 seeing I actually paid a little more than I should have. I am also not bringing my car back since I waited 4.5 months since they freakin lost my order or something. They are so incompetent! Never use Lexington Toyota. I could get the car I want from another dealer for cheaper, but then I'd have to wait about month and a half and I have my insurance all set up....

12-31-2006, 11:30 AM	#2
Black Yaris der Zeck View User's Garage Drives: '05 Audi A4 1.8t quattro Join Date: Sep 2006 Location: Toledo, OH Posts: 5,231	you have everything signed and in writing with the $400 off, correct? If so, they fucked up and it is in no way your responcability to pay for something they messed up. Long as all your finance papers are signed and you have a copy you are in the clear. Tell that dealer to go fuck themselves __________________

12-31-2006, 03:00 PM	#4
acrbill Drives: Polar White Hatch Join Date: Nov 2006 Location: chicago Posts: 407	Take the car for a nice road trip to rack up some mileage and then bring it back. LOFL! Spray some perfume in the car too so there would be no way that they could attempt to call it a new car. Just ignore them all together. They apparently messed up and are throwing up a hail Mary to see if they can come across a sucker. The reason that they seem to be making a big deal is probably because the $400 will come out of the salesmans commission. Please keep us updated! __________________ ChinoCharles Intake supporter.

12-31-2006, 03:02 PM	#5
60 Somethings Old Folks View User's Garage Drives: 2007 Yaris LB, 2006 4Runner V8 Join Date: May 2006 Location: Vancouver, USA Posts: 222	Sounds like the time the Escrow Co. made a $100 mistake on the charges on a house we had just bought. They wanted me to send them a check. Told them it was *their* job to make sure transaction numbers were correct *before* it closed. If the deal's done, and now they want another $400 - no way. Every deal goes through the Finance Manager at the dealership. If they make a mistake, it's their problem (assuming there actually is such a requirement as having to have financed it). __________________ We are the proud owners YARI - He's a loaded Silver LB with ATTITUDE!

12-31-2006, 05:46 PM	#6
gabagooo Drives: Yaris Hatchback Join Date: Dec 2006 Location: Danville, VA Posts: 56	Kitten, Be A Tiger! Hey Kitten - Don't let them bully you! If it was the other way around and you wanted to take the car back they would say no way! Like the others here have said, the deal is done. Tell them if they don't leave you alone you'll file a complaint with the BBB and the Commonwealth's Attorney General's Office. There are other Toyota dealers in and around Boston - so don't worry about service or warranty work. Happy New Year everyone! __________________ 2007 Bayou Blue Yaris 3 Door LB 2006 Cardinal Red Mazda5 Touring

12-31-2006, 12:50 PM	#3
03Z33 View User's Garage Drives: TCR10 Join Date: Jun 2006 Location: SoCal Posts: 1,132	That's right. If they made a mistake it's on them. Just like you wouldn't be able to change your mind and take the car back. But if you wanted to be "nice" call their bluff and say "OK here's the car back, I'm not paying $400". Chances are they won't unwind the deal over just $400.

12-31-2006, 06:19 PM	#8
acrbill Drives: Polar White Hatch Join Date: Nov 2006 Location: chicago Posts: 407	I actually missed the part where you said the title is in the mail. My dealer made a huge deal over the survey. They said that when I get it I should go down to them and fill it out, if I had any problems at all I should give them a chance to redeem themselves. They said they would fill my gas tank for my troubles. __________________ ChinoCharles Intake supporter.

12-31-2006, 08:32 PM	#9
hasher22 Look mum no stars!! Drives: Toyota Yaris 06 Join Date: Aug 2006 Location: Australia Sydney Posts: 1,469	Yup everything is signed, no going back now...... :) car is yours __________________

12-31-2006, 08:34 PM	#10
Blenjar View User's Garage Drives: Black Yaris 07 HB Join Date: Apr 2006 Location: CT Posts: 1,548	hahah hey I did the same..i graduated from a 18 month college..transfering to a new one this Jan for my BS..anyway yea I feel you..I made him call my school to know if I graduated.. dude if hes bitching that bad..just finance for $400 and pay it off on the first month..lol -- Blen

01-01-2007, 02:07 AM	#11
sewid Aussie Yaris Nut Drives: AUSDM Yaris YRS Join Date: Dec 2006 Location: Australia Posts: 19	Contracts work both ways. You signed the contract based on the price in that contract. You are under no obligation to pay any more.

01-01-2007, 02:51 PM	#12
eflb55 its EF LB 55 View User's Garage Drives: Toyota Yaris 2007 Sedan (US) Join Date: Sep 2006 Location: MI, US Posts: 110	Ha you just screwed the dealership out of $400. Thats some damn good haggling.

01-01-2007, 02:53 PM	#14
KittenRD Drives: Metallic Meteorite Liftback Join Date: Oct 2006 Location: Harvard, Massachusetts Posts: 109	Thanks a ton. I didn't think we were obligated to pay anything, but I wanted a second opinion. I have to go Wednesday to get my inspection sticker which is going to suck.

01-02-2007, 12:02 AM	#15
mutatio Drives: Flint Mica AT Sedan Join Date: Nov 2006 Location: Hollywood, FL Posts: 77	technically they shouldn't have offered you the discount without the financing going thru toyota (not the dealership's 3rd party lenders), but as noted, if it's in writing and they didn't do it right on their end, it's their problem. hell, one guy i talked to tried to bullshit me about the deal by telling me that i needed to have graduated recently (the offer also extends to people who will be graduating in the next 6 months) and that i needed to be working in a degree related job (complete BS, the offer simply says u have to be employed within 120 days of the deal being arranged). btw, did u pay MSRP? Last edited by mutatio; 01-02-2007 at 03:32 AM.

01-03-2007, 12:38 AM	#18
KSIbucky View User's Garage Drives: 2007 Yaris manual dark silver Join Date: May 2006 Location: Fond du Lac, WI Posts: 694	your going to be stuck with this dealer for a while they will tell you a lot of bull and in the end you probably couldve just gone to the owner and made a deal __________________ 7 Color Tach Fujita Intake Momo pedals Shift knob and boot. Full TRD SSK. Blitz exhaust Megan Lowering Springs (Next is DC Header)

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