Dealer service experience

[Tonavi]

I went to the dealer for an oil change to have them take a look at my exhaust. I think I may have hit part of a tire on the freeway that bounced up underneath and knocked something loose. Anyways, on startup there's a rattling sound and at 2000 rpm it resonates again. I had them take a look and they found the resonator was bad and because of the 80k warranty on exhaust components they will take care of it to the tune of $1,734.00, since it's all one piece and I get a new cat. I was predicting on having to fight with writer, but they brought it to my attention and ordered the part automatically and it will be fixed in two days.

A+ dealer experience today! I even bought a $25.00 air filter I was so happy!

What have your dealer experiences been like?