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Old 06-26-2007, 05:38 PM   #1
volleyballgeek
 
Drives: Toyota Yaris
Join Date: Jun 2007
Location: Aurora
Posts: 3
I KNOW HOW YOU FEEL

I have had nothing but bad service from Aurora Toyota. We had a hitch written into the deal and a bike adaptor. We got the bike adaptor a few weeks after the purchase and were told that the hitch would be 2-4 weeks. So after waiting six weeks we called and they said that Toyota still doesn't make the hitch. To make a long story short it's been over a year and half and still no hitch. Not even a phone call to tell us either. If we did not keep calling them we would never hear from them. I called toyota Canada and they are trying to tell us that we owe them money so we can just call it even. How ever we owe them shit. We checked our records and they wont send us proof. Now the Toyota Canada is telling us that it's a dealership problem and there's nothing they can do to help us.

I guess Toyota Canada doesn't stand behind there dealers or products cause we have had nothing but trouble since we bought the car.

Beware of who you deal with and shop around. Make sure you are clear on all the details and ask lots of questions. And what ever you do... NEVER GO TO AURORA TOYOTA. They are a bunch of sleazy, stereotypical car salesman.
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Old 07-04-2007, 07:01 PM   #2
volleyballgeek
 
Drives: Toyota Yaris
Join Date: Jun 2007
Location: Aurora
Posts: 3
Follow up

Quote:
Originally Posted by volleyballgeek View Post
I have had nothing but bad service from Aurora Toyota. We had a hitch written into the deal and a bike adaptor. We got the bike adaptor a few weeks after the purchase and were told that the hitch would be 2-4 weeks. So after waiting six weeks we called and they said that Toyota still doesn't make the hitch. To make a long story short it's been over a year and half and still no hitch. Not even a phone call to tell us either. If we did not keep calling them we would never hear from them. I called toyota Canada and they are trying to tell us that we owe them money so we can just call it even. How ever we owe them shit. We checked our records and they wont send us proof. Now the Toyota Canada is telling us that it's a dealership problem and there's nothing they can do to help us.

I guess Toyota Canada doesn't stand behind there dealers or products cause we have had nothing but trouble since we bought the car.

Beware of who you deal with and shop around. Make sure you are clear on all the details and ask lots of questions. And what ever you do... NEVER GO TO AURORA TOYOTA. They are a bunch of sleazy, stereotypical car salesman.
Follow UP!!

Now Toyota Canada is saying that after reviewing our file we were indeed given an extra $500 dollars off the price but that is the dealerships problem. They also said that we had a hitch written in to our deal but that we have to deal with the dealership to get the hitch. After arguing for a week now they finally went after the dealership and they said they would give us a cheque so we can get it done somewhere else. I am kinda happy with this as i dont want to deal with Aurora Toyota anymore but now i have to go and spend more of my own time shopping around and finding someone to do it.

STAY AWAY FROM AURORA TOYOTA!!
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