|
Well I finally have an appointment this Tuesday to get the part replaced. One thing that pisses me off (besides the intolerable wait, of course) is that I asked the guy if a 2:00 appointment really means I'll get in at close to 2:00. His reply was something like, "well we can't guarantee the times because we might get backed up from the morning". Excuse me, but WTF is an appointment system for? When you book the appointments, you obviously have an idea how long each job will take. I hope this recession lingers on so that these retailers will feel a tight pinch and change their tune and actually value a customer.
|