Quote:
Originally Posted by zachryboles
wow........... just wow.... please never take it there again
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haha, I probably will... its a dealer and they were super busy with all the recalls and they were nice enough to squeeze me in without an appointment even though it meant they had to work late. Plus they're one of the only ones open after 5 and they don't require you to drop the car off in the morning and pick it up later just for an oil change. When I called them they told me I could bring it in immediately and they would clean it up and check it out (which is exactly what I would have expected from anybody that made that kind of mistake, but I know that it doesn't always happen like that). As I said in a previous post, these guys have awesome customer service. I have a friend that had a car problem that required him to leave it there a couple days while a part came in (unexpectedly, the problem was not what he thought it was). He was going to get a rental, but the owner of the dealership was there that day and told him to go out and pick a car off the lot, then gave him the keys and let him drive the new car until his could be fixed. Everybody makes mistakes and I'm not one to hold it against anybody, especially with their response and desire to fix it.
03-16-2010, 05:21 PM
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