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View Poll Results: Rate Toyota, your dealer and your Yaris.
Rate Toyota 1 to 10 11 45.83%
Rate your Dealer 1 to 10 3 12.50%
Rate your Yaris 1 to 10 10 41.67%
Voters: 24. You may not vote on this poll

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Old 03-28-2010, 03:31 PM   #1
ddongbap
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So you expected something that wasn't promised, didn't get it, so they deserve a 1?
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Old 03-28-2010, 07:57 PM   #2
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Originally Posted by ddongbap View Post
So you expected something that wasn't promised, didn't get it, so they deserve a 1?
I gave Toyota and the dealer a 1 only because I didn't include a 0 in the poll, here's why.

1. There was a heavy residue on the entire car and glass, I didn't notice this when I bought because it was raining.

2. Left front rotor backing shield was rubbing against brake rotor.

3. There was slight 6" scratch above the right side door.

4. All windows inside were dirty.

5. All four tires were 10-12 lbs. low on air.

6. Left front wheel had some type of overspray on it.

7. Underbody rubber plug were not installed by the dealer.

8. The Onyx comes with a numbered limited edtion key chain, there was none with the car.

9. I found broken pieces of glass on the rear floor.

I found all of these problems the day after I bought my Yaris, I corrected all of the problems myself that same day. That is all but one thing, as of today I still have not recieved my number Onyx key chain.

Toyota has never contacted me about my complaints.
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Old 03-28-2010, 08:05 PM   #3
CtrlAltDefeat
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Quote:
Originally Posted by DARK AGE 53 View Post
I gave Toyota and the dealer a 1 only because I didn't include a 0 in the poll, here's why.

1. There was a heavy residue on the entire car and glass, I didn't notice this when I bought because it was raining.

2. Left front rotor backing shield was rubbing against brake rotor.

3. There was slight 6" scratch above the right side door.

4. All windows inside were dirty.

5. All four tires were 10-12 lbs. low on air.

6. Left front wheel had some type of overspray on it.

7. Underbody rubber plug were not installed by the dealer.

8. The Onyx comes with a numbered limited edtion key chain, there was none with the car.

9. I found broken pieces of glass on the rear floor.

I found all of these problems the day after I bought my Yaris, I corrected all of the problems myself that same day. That is all but one thing, as of today I still have not recieved my number Onyx key chain.

Toyota has never contacted me about my complaints.
Oh hey, you have an Onyx? You have any pictures of it? As far as why it was a 1, I think I would agree with your judgment, if my brand new car came with all that mess...
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Old 03-28-2010, 08:45 PM   #4
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Drives: 2009 Yaris Onyx
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Originally Posted by CtrlAltDefeat View Post
Oh hey, you have an Onyx? You have any pictures of it?.

here's one.
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Old 03-29-2010, 03:37 AM   #5
ddongbap
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Quote:
Originally Posted by DARK AGE 53 View Post
I gave Toyota and the dealer a 1 only because I didn't include a 0 in the poll, here's why.

1. There was a heavy residue on the entire car and glass, I didn't notice this when I bought because it was raining.

2. Left front rotor backing shield was rubbing against brake rotor.

3. There was slight 6" scratch above the right side door.

4. All windows inside were dirty.

5. All four tires were 10-12 lbs. low on air.

6. Left front wheel had some type of overspray on it.

7. Underbody rubber plug were not installed by the dealer.

8. The Onyx comes with a numbered limited edtion key chain, there was none with the car.

9. I found broken pieces of glass on the rear floor.

I found all of these problems the day after I bought my Yaris, I corrected all of the problems myself that same day. That is all but one thing, as of today I still have not recieved my number Onyx key chain.

Toyota has never contacted me about my complaints.
Oh good. I thought you were stating problems that your DEALER should be taking care of.

Oh wait a minute...
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Old 03-29-2010, 09:05 AM   #6
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Quote:
Originally Posted by DARK AGE 53 View Post
I gave Toyota and the dealer a 1 only because I didn't include a 0 in the poll, here's why.

1. There was a heavy residue on the entire car and glass, I didn't notice this when I bought because it was raining.

2. Left front rotor backing shield was rubbing against brake rotor.

3. There was slight 6" scratch above the right side door.

4. All windows inside were dirty.

5. All four tires were 10-12 lbs. low on air.

6. Left front wheel had some type of overspray on it.

7. Underbody rubber plug were not installed by the dealer.

8. The Onyx comes with a numbered limited edtion key chain, there was none with the car.

9. I found broken pieces of glass on the rear floor.

I found all of these problems the day after I bought my Yaris, I corrected all of the problems myself that same day. That is all but one thing, as of today I still have not recieved my number Onyx key chain.

Toyota has never contacted me about my complaints.
The broken glass means it suffered a broken window before delivery, the overspray means it was damaged in transit and fixed, the same with the scratch and brake shield that was bent. I'd be jumping all over the dealer and giving Toyota a call.




For me 9.0 to toyota, my dealer gets a 8.0 and the yaris as a whole gets a 9.9.
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Old 03-29-2010, 12:04 PM   #7
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Drives: 2009 Yaris Onyx
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Originally Posted by 41magmag41 View Post
The broken glass means it suffered a broken window before delivery, the overspray means it was damaged in transit and fixed, the same with the scratch and brake shield that was bent. I'd be jumping all over the dealer and giving Toyota a call.
From what I understand the dealer had some problems with vandals, my guess is my car may have be one of the cars damaged. The broken glass is like what you have said, the overspray on the wheel wasn't paint, I guess I should have said it also had a heavy residue on it. The brake shield wasn't bent, it was just too close to the rotor, as for the slight scratch I think that might have been caused by vandals. Again, I think my Yaris is a great car, I just don't feel the same about the dealer or Toyota.
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