Car back from body shop....Dust in the paint? - Toyota Yaris Forums

Hamster · 09-06-2011, 07:18 PM

Cali Yaris, now that the car was re-wetsanded, I can now separate out what were nibs above the clearcoat, and which particles sat between the base and the clearcoat. I'd say one visible particle per square foot is average in terms of debris that sits under the clearcoat. Some panels have less debris than others. By the way, I keep calling this stuff dust, but I'm not sure what it really is. It looks more like little brown chunks of dirt.

The thing is, I can't tell who's right, or who's full of it. I spoke with an adjuster from my insurance company on the phone, and she said that even one visible particle would be unacceptable under their standards. She said that if there was any visible debris after a respray, and I had used one of their in-network shops, she would make the shop re-do it. Yet the owner of the body shop insists that everyone I spoke with is wrong, and that the acceptable standard is approximately one visible particle per square foot. So I am really confused, which is why I posted this thread in the first place. To see if there are any paint and body experts out there.

WeeYari and Rockland Toyota, I'm sorry, my digital camera definitely doesn't have the macro feature. However, I plan on getting a new digital camera real soon. So, when this thread dies down, I plan on reviving it. I understand that it's really hard for you guys to get an idea of what I'm talking about without pictures. I don't blame you. Too bad nobody here lives in Columbus, because I'd be more than happy to show it to an expert in person.

KCALB SIRAY, by panel, I mean the driver's side front door, driver's side back door, driver's side rear quarter panel, and the liftgate were keyed. The scratches were indeed at waist level, and were down to the white primer. And yes, I did get the back bumper refinished. I also got some door dings pulled out, and a couple other things done. I left this out so as not to complicate this thread. I wanted to focus on the insurance work done, since that was the bulk of it. Really, I spent around $3,000 at this place, a mix of out of pocket expenses and insurance money. Everything turned out great except for the debris under the clearcoat. I'm trying to figure out if I should be upset or not. If some dust or debris under the clearcoat is to be absolutely expected, then I really shouldn't be complaining.

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09-06-2011, 07:18 PM	#4
Hamster Drives: 2009 5-Door Liftback Join Date: Jun 2011 Location: Columbus, OH Posts: 333	Cali Yaris, now that the car was re-wetsanded, I can now separate out what were nibs above the clearcoat, and which particles sat between the base and the clearcoat. I'd say one visible particle per square foot is average in terms of debris that sits under the clearcoat. Some panels have less debris than others. By the way, I keep calling this stuff dust, but I'm not sure what it really is. It looks more like little brown chunks of dirt. The thing is, I can't tell who's right, or who's full of it. I spoke with an adjuster from my insurance company on the phone, and she said that even one visible particle would be unacceptable under their standards. She said that if there was any visible debris after a respray, and I had used one of their in-network shops, she would make the shop re-do it. Yet the owner of the body shop insists that everyone I spoke with is wrong, and that the acceptable standard is approximately one visible particle per square foot. So I am really confused, which is why I posted this thread in the first place. To see if there are any paint and body experts out there. WeeYari and Rockland Toyota, I'm sorry, my digital camera definitely doesn't have the macro feature. However, I plan on getting a new digital camera real soon. So, when this thread dies down, I plan on reviving it. I understand that it's really hard for you guys to get an idea of what I'm talking about without pictures. I don't blame you. Too bad nobody here lives in Columbus, because I'd be more than happy to show it to an expert in person. KCALB SIRAY, by panel, I mean the driver's side front door, driver's side back door, driver's side rear quarter panel, and the liftgate were keyed. The scratches were indeed at waist level, and were down to the white primer. And yes, I did get the back bumper refinished. I also got some door dings pulled out, and a couple other things done. I left this out so as not to complicate this thread. I wanted to focus on the insurance work done, since that was the bulk of it. Really, I spent around $3,000 at this place, a mix of out of pocket expenses and insurance money. Everything turned out great except for the debris under the clearcoat. I'm trying to figure out if I should be upset or not. If some dust or debris under the clearcoat is to be absolutely expected, then I really shouldn't be complaining.