|
I guess I should have made it clearer, the dealer led me to believe (before coming back the next day) that the car reserved for the person connected to the dealer would be the one I'd be getting. If the situation hadn't involved other people (and my caring about what was best for those people...more personal details that would only make things less clear) I would have walked away from the deal on principle and left the dishonest rep 'holding the bag' (although they wouldn't have had difficulty selling the car). The only reason I could think of that he told me was that I think he surmised I'd written down the VIN number of the ad car and might notice it was the same as the one delivered to me and write a complaint letter to VW of America... and that his disclosure before my taking delivery would completely erase the deceit in the 'eyes' of VW of America. I think the process matters, not just the end result. I think one of the things that is wrong with our society is that many people look at things through 'what can I get away with glasses' rather than 'what is right and what is wrong glasses'. I was listening to a weekly real estate show on a local radio station earlier today and the host read an email that had been submitted by a listener. He answered the listener with a real life example from his own portfolio. He owns a house that he leased to a family of three and the maximum number of people to live there was stipulated in the lease. He later learned that 5 people were living in the house. The tenants had broken the lease. He found out about the extra people at a point where there was no damage to the property (so the current result of 5 people vs 3 people was the same, which some people might find analogous to the two basically identical cars I mentioned), BUT HE SAID HE EVICTED THE TENANTS RIGHT AWAY BECAUSE HE DIDN'T WANT LIARS LIVING IN A PROPERTY HE OWNED -- both on principle and re how that might effect the smoothness/efficiency of their future tenancy.
|