Megan Racing muffler installed

[cali yaris]

Since we're opening this public discussion (not my choice) to buying in general and and you are recommending against doing business with us, I'll make these points and be done for now.

This customer made three mistakes.

1. Didn't make himself aware of our terms and policies, or notice them on every page of our online store pages), or ask about them, before buying. "What if I have to return it?" would be a very good pre-purchase question from another country, IMO.

2. Didn't inspect the item for flaws before installing it.

3. Installed the item and used it.

In spite of those mistakes, and this thread, and his lack of patience, we will continue to fight for a favorable result for him, continuing the process tomorrow morning.

It should also be pointed out that this is Monday and we've had less than 24 hours to work on the problem. Despite repeated statements that we think we can get a better answer for the customer, as soon as tomorrow, he won't acknowledge that we are still trying, but posts the above instead.

We will continue to sell to our customers, and serve them; all of them!

[tooter]

Originally Posted by cali yaris

We will continue to sell to our customers, and serve them; all of them!

Amen.

[TOLMACH]

Originally Posted by cali yaris

Since we're opening this public discussion (not my choice) to buying in general and and you are recommending against doing business with us, I'll make these points and be done for now.

This customer made three mistakes.

1. Didn't make himself aware of our terms and policies, or notice them on every page of our online store pages), or ask about them, before buying. "What if I have to return it?" would be a very good pre-purchase question from another country, IMO.

2. Didn't inspect the item for flaws before installing it.

3. Installed the item and used it.

In spite of those mistakes, and this thread, and his lack of patience, we will continue to fight for a favorable result for him, continuing the process tomorrow morning.

It should also be pointed out that this is Monday and we've had less than 24 hours to work on the problem. Despite repeated statements that we think we can get a better answer for the customer, as soon as tomorrow, he won't acknowledge that we are still trying, but posts the above instead.

We will continue to sell to our customers, and serve them; all of them!

all of the above is totally true