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Old 09-10-2014, 02:01 PM   #1
CTScott
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Quote:
Originally Posted by phaznet View Post
Hi, yes I just did the procedure, and it is code 51, the spiral cable I believe.
Indeed that is.

With the recall piece, they will not honor it unless it is in the recall list. I would call them though and see what they say. In a worst case you can pick up an aftermarket one for under $50.
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Old 09-10-2014, 04:34 PM   #2
nookandcrannycar
 
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Quote:
Originally Posted by CTScott View Post
Indeed that is.

With the recall piece, they will not honor it unless it is in the recall list. I would call them though and see what they say. In a worst case you can pick up an aftermarket one for under $50.
I wonder if the OP requested an assistant manager or above, if that would help? One of your excellent posts recently made me aware of the fact that the 'light' for this system being illuminated means that no part of the system will activate in a crash. This prompted me to check (for a third time) if a fix for this recall had been authorized. The previous two times I checked, a staff service writer checked the proper screen and told me no. This third time, the same thing happened, except after checking the proper screen and telling me no, the rep asked me if the light had illuminated. I said yes. He told me that Toyota doesn't want customers driving around with that system in a non-active mode. He said I should make an appointment and they'll (no charge) put in a different spiral cable (NOT the recall piece that you mention...which Toyota ultimately wants in the car as the permanent fix) that will allow the system to function and will 'turn the light off'. Then, when the recall piece that you mention comes in they will (for no charge) replace the 'temporary fix spiral cable' with the 'recall piece spiral cable'. Embroidery or a name pin/badge (can't remember which) on his shirt indicated that he is the assistant manager.

I made an appointment for the next day, and the interim spiral cable was successfully installed. I don't know if this information will help the OP.....there may be a different amount of leeway or different attitude within Toyota Canada and/or his nearby dealerships....but I thought relaying my experience might help .
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