Quote:
Originally Posted by phaznet
Ok, I called Toyota head office. They told me yes the spiral cable is a recall item, but they don't know when they will have the replacement parts. They advised me to pay for the fix, then wait for the recall letter, then get it refunded.
I'm just gonna wait... if any yaris owners get into an accident and they airbag doesn't deploy due to this issue, that will be BAD PR for Toyota. Maybe it'll get them in gear!?
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Toyota Canada is telling you it is a recall item. Member thetut mentions 'a preliminary notice about the issue'. The DuckDuckGo search engine is my friend

. Let's see what comes up.....
.....on April 2, 2014 (before the notice thetut refers to) Toyota Canada issued a press release referring to the spiral cable issue as a recall:
http://media.toyota.ca/releases/toyo...cable-assembly
I think the way you are being treated is apalling. IMO, you should get the same treatment I did. I wonder if going to the largest/highest volume dealer in your area would help?...unless you already did do that. The next time I'm at the helpful dealer near me, I'll ask the assistant manager who helped me what he would recommend doing (I'll just say I have a friend in Canada with a Yaris who is getting the runaround re this issue). When he told me 'Toyota doesn't want you driving around with this system not functioning', the implication was 'Toyota as manufacturer', not 'Toyota U.S.A.'.