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Depending where you live most dealer shops may be on flat rate. Those are the ones you want to stay away from. The independent ones are better they take better care of thier workers. Flat rate they are focused on how quickly they can complete each job and get onto the next one. Also if you are in for a warrenty repair usually warrenty work pays half the normal labor rate. Means the mechanic is going to do the sloppiest fastest possible work because he isnt gettind paid to take the normal time it would take to do the job. hence what happend to your transmission. Thats the typical mistake someone who would make who was rushing very fast and not taking thier time.
Unfortunately people have the misconseption that independent mechanics are not as knowledgable as dealerships when its usually the other way around. Do you honestly believe the tech at the dealer has 20 or 30 years of experience working on cars? You usually are lucky if they have 5 or more. They have many different level techs working there and only a few high level master techs. If you car is in for warrenty the master tech isnt going to touch it.
You are better off finding a independent shop where you can really get to know the guy working on your car. And find someone who has extensive experience/schooling and certification and not to mention cheaper. Also he will be more likely focused on quality over quantity taking the time to complete each job to his own satisfaction making sure the customer wont have to come back and leave happy to send him repeat customers and reffers.
Or would you rather take it to some place that focuses on quantity over quality and also charge twice as much. To me the answer should be plain as day.
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11-10-2009, 02:40 AM
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