OZ CLUSTER

[CTScott]

Originally Posted by *MAD DOG*

Maybe CTScott can do it for you if you ask him nicely. I dunno if he can, but you could always ask.

Not yet. I need a little intimate time with a techstream tool first. I'm saving my pennies for the $1500 Chinese clone. I just need to sniff the communication between the techstream tool and the cluster and I can create a device to do it. Then we can ship the device around like another Bambo!

[Lewis]

Kioshi- I find expectations have a lot to do with a positive interaction with my dealer. I approached my dealer with the attitude "sure they will do it" when I wanted them to shut down the seatbelt chime (which is done via techstream too) and sure enough the service department refused. LOL

So I wrote a letter to the general manager of the dealership - very polite- making the same request. He immediately told service to do it for free.

Even Toyota dealers in this economy need to treat their customers well. Dealers are going out of business left and right so as a consumer we need to be clear, consistant and polite but firm about our rights and at this point the buyers are king.

I am expecting the same treatment if the Aussie cluster works and I need the odo reset.

Lew

[Kioshi]

Lewis - Thank you for sharing your method. I had a positive attitude when going to Fremont Toyota Dealers when my intake kept throwing CELs, i wanted the reset done there because I had an oil change to do (so why not kill two birds w/ one stone), and they refused to do so...lol

Did you write the letter to the manager the same day, right after rejection?

I will have to resort to the letter, but I'd rather talk to the manager in person instead. I think dealers vary, and I hope the manager doesn't refuse after the letter/talk....
I'll pay for what it costs to do the reset, I dont mind.

When is your cluster arriving?

Could I get a copy of that letter you wrote? LOL

[Lewis]

I wrote the letter the next day. I wrote the letter after being refused by both the service advisor and then the service manager so I just climbed the ladder of responsibility to the general manager of the dealership. Unfortunately I didn't save the letter but basically I told them that 1. I bought the car from them and expect better service, and 2. I quoted the Yaris World forum to show them I knew it could be done easily- that's why they agreed to do it for free.

In fairness it probably helped that the car was only two months old at the time. I do expect they'll do the odometer too though because I established the precedent with the seatbelt chime.

But with car sales so low now I think you can expect good service if they think you'll go elsewhere if dissatisfied for your next purchase IMO.

p.s. Maddog was told the shipment can take from 3 days to 3 weeks so stay tuned.

[puetato89]

HURRY UP PACKAGE!!!

[Kioshi]

I see. Were you polite to the service manager after refusal from the service adviser? I ask because I tend to get a bit feisty, especially if its a well over 10k priced item I own.

Unfortunately I didnt buy my Yaris from this Toyota dealership. The one i bought from originally, they cut my wires off from the switch that tells the transmission that your car is in reverse, so my reverse lights stopped working. I go to this dealership for honesty, mainly....

Should i tell them that or write in the letter that I'll be taking my business elsewhere as a local?

Sorry for asking, I'm trying to learn to be polite, even with refusal already stamped to my forehead

Keep in touch. My cluster wont be in my palms till a few days later..

PS: touchstream, now do I have to have the cluster installed (when the reset is being done) or does the connectors on the back of the cluster plug into this techstream w/o cluster intact to the car?

[CTScott]

Originally Posted by Kioshi

I see. Were you polite to the service manager after refusal from the service adviser? I ask because I tend to get a bit feisty, especially if its a well over 10k priced item I own.

Unfortunately I didnt buy my Yaris from this Toyota dealership. The one i bought from originally, they cut my wires off from the switch that tells the transmission that your car is in reverse, so my reverse lights stopped working. I go to this dealership for honesty, mainly....

Should i tell them that or write in the letter that I'll be taking my business elsewhere as a local?

Sorry for asking, I'm trying to learn to be polite, even with refusal already stamped to my forehead

Keep in touch. My cluster wont be in my palms till a few days later..

PS: touchstream, now do I have to have the cluster installed (when the reset is being done) or does the connectors on the back of the cluster plug into this techstream w/o cluster intact to the car?

The cluster has to be installed in the car for the update to be done.

[puetato89]

:)

[Kioshi]

The touchstream taps into the engine's mileage/ECU, correct? So....if i went ahead and installed and started driving for a few days and later went to dealers for a accurate reset to the miles already on car and the ones added after the initial miles said on the kilometer cluster, would it mess up or no?

Thanks for the answer CTScott :)

[advocate]

I'm also curious to as to what the effects of driving a car with a replaced tach that's out of sync to the car's actual mileage would be.

If you don't write the mileage down on the new cluster before driving then you'd have no idea how many miles are actually on the car!

[Lewis]

Kioshi- I was polite but firm. I'm 62 with grey hair and I notice that helps make me less threatening to people and more likely they will cooperate since I got older. Maybe your father or uncle etc. would consider helping by coming to the dealer with you?

Advocate- my dealer asked me to show them the original cluster inside the car before I change it so they could see the odo miles, to go home (I live very close by) and change the cluster, and then they will run the Techstream to reset the odo.

That seems reasonable to me- they don't want to participate in fraud.

[Kioshi]

I wish you come come here for a day or two hahah.
My dad would be able to come to the dealer, but then again....he's really not firm, just my Mom and I...and my Mom speaks very little english :P

What I'll probably end up doing is the same as you Lewis. Keeping stock on and showing the dealers first...

Thanks for all the help, i really hate dealing w/ electronic add-on equipment, but really I've been wanting this cluster for a while now ;)

I'll keep you updated about my situation lol....

[Lewis]

good luck Kioshi

I certainly understand your desire to have a cluster with a tachometer. That desire is what started this trek for me too.

Lewis

[Lewis]

update- 10/10 Saturday- no package- may be several weeks so I/we must be patient

I have family in Holland and customs can be pretty slow clearing overseas parcels for the reasons we all sadly know

[*MAD DOG*]

Lewis,

It's been 5 days has it showed up yet?

[Lewis]

no - Tony- not by Saturday and both Sunday and Monday no mail in USA (Monday is Columbus Day) so patience will be required. Scott made a kind suggestion that we plug it into Crashy before trying it in my car just in case there's an issue with compatibilty and the outside chance it could cause damage so I will not know if it works until I get together with Scott to test it as I think that is the saest course of action.

rest assured - I am as anxious as I can be to try it.

I haven't made a date with Scott yet because you said it could take up to 3 weeks.

Lew

[*MAD DOG*]

Originally Posted by Lewis

no - Tony- not by Saturday and both Sunday and Monday no mail in USA (Monday is Columbus Day) so patience will be required. Scott made a kind suggestion that we plug it into Crashy before trying it in my car just in case there's an issue with compatibilty and the outside chance it could cause damage so I will not know if it works until I get together with Scott to test it as I think that is the saest course of action.

rest assured - I am as anxious as I can be to try it.

I haven't made a date with Scott yet because you said it could take up to 3 weeks.

Lew

If either of us had thought about it I could have shipped it directly to Scott Ah well the waiting game continues......

[Kioshi]

Lewis, could you post up the pictures of the cluster front and back, if possible. I'm sure it will fit into the allotted space...As for compatibility, there shouldn't be a problem unless the car was a hybrid or electric. A cluster for an automatic tranny or CVT tranny will work fine w/ a manual transmission, already tested by people on here.

Does the yaris the cluster came off of have a different ECU than the rest of the Yaris models, if not, no worries...