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Old 08-14-2009, 06:46 AM   #109
mkaresh
 
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Updated results soon. Additional participants would be helpful, especially for 2008+.
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Old 08-15-2009, 11:28 AM   #110
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As a dealer, this is the BEST information I can give to a customer. THIS is the REAL feedback that Toyota needs to look at and use to sell cars, not those stupid magazines. Consumer reports is far off when they do there reports, only because they use just a couple of dealerships, and they don't ask everyone, just people that are in for service. Is there a poll for how many people change their own oil and have problems vs how many do the dealership thing and have problems? Might be more informative. To see if the dealership is really messing with people or not. I know if our guys mess up, they fix it for free. I have heard some dealerships don't, and that is just plain wrong.
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Old 08-15-2009, 11:31 AM   #111
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Quote:
As a dealer, this is the BEST information I can give to a customer. THIS is the REAL feedback that Toyota needs to look at and use to sell cars, not those stupid magazines. Consumer reports is far off when they do there reports, only because they use just a couple of dealerships, and they don't ask everyone, just people that are in for service. Is there a poll for how many people change their own oil and have problems vs how many do the dealership thing and have problems? Might be more informative. To see if the dealership is really messing with people or not. I know if our guys mess up, they fix it for free. I have heard some dealerships don't, and that is just plain wrong.
Our Problem with dealerships is
A) Employees really don't care much so you are at risk of getting a low quality job. They just want to do their job and get on with it to get their check. No relationship between them and the customer. Not all of them are like this but there is a risk.
B) High prices... 200% inflated prices at times
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Old 08-15-2009, 11:58 AM   #112
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Here at Pueblo Toyota, we actually have a greaty rate. Oil change for $29.95, including tire rotation, washer and other fluids topped off, and all oil and filter paid for in the initial $29.95, so no hidden fees. We are actually the same price here as Jiffy Lube. AND, every 5th oil change is free. Not to mention, the more stuff you purchase from here, the more you get off your next car purchase. And our mechanics don't have that customer relationship, but our salesmen do. And you can ask us to make sure the mechanics are doing the right stuff, so you don't get screwed. I have stuck by all my customers so far, and have been 100% upfront about everything. I am not salesman of the month, but I sleep pretty well at night. I do agree that they charge high rates to do work, don't get me wrong. But unless you can guarantee that "Bob's Fix-it-cheap" shop is going to guarantee their work, I am going to pay the extra and have them do it. OR, you can do it yourself and have them verify everything is done right, and save yourself TONS of money. Happens all the time.
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Old 08-15-2009, 12:01 PM   #113
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Well every dealership has different management and different people working there. Some have good prices, some are just the equivalent of best buy.
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Old 08-16-2009, 11:45 AM   #114
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Our Yaris just hit 70k miles. I change the oil every 5k miles with a Toyota filter and Mobil 1. We replaced the factory Bridgestone tires at 53k. While living in Connecticut, I had a 110 mile a day commute with lots of traffic. Now living in California, I have an 85 miles a day commute with traffic. I'm still on the original brakes. Once the car hits 100k, I'll change the tranny fluid, coolant, spark plugs and brake pads. This truly has been a trouble free car!
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Old 08-16-2009, 11:59 AM   #115
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damn i must be breaking hard lol im at 15k and my rear brakes (only) are running real low
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Old 09-15-2009, 11:06 AM   #116
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Quote:
Originally Posted by enviri View Post
damn i must be breaking hard lol im at 15k and my rear brakes (only) are running real low
Release the parking brake?
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Old 09-15-2009, 11:08 AM   #117
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We have updated results for the Yaris to include owner experiences through June 2009. In terms of successful repair trips per 100 cars per year:

2008: 5

2007: 21

Both are very low, and much better than average.

A big thanks, once again, to everyone who has been helping. We'll have further updates in November and February. With more participants, we could provide more precise information and cover all model years. Especially need more 2009s and 2010s.

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Old 10-20-2009, 11:08 AM   #118
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We'll have updated results next month, including a preliminary result for the 2009.

Additional participants always helpful. Especially need more 2009s and 2010s.

Car reliability research
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Old 11-26-2009, 11:59 AM   #119
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We have updated results for the Yaris to include owner experiences through September 30, 2009. In terms of successful repair trips per 100 cars per year:

2009: 14 participants, no repairs reported yet

2008: 13

2007: 17

All are very low, and much better than average.

We've also introduced two new statistics, "Nada-odds" and "Lemon-odds," to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop.

In the case of the 2007 Yaris, the percentage with no repairs is about 89, and the percentage of lemons is less than one.

A big thanks, once again, to everyone who has been helping. We'll have further updates in February and May. With more participants, we could provide more precise information and provide all three stats for all model years. Especially need more 2009s and 2010s.

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Old 11-27-2009, 01:02 AM   #120
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2008 5-door, lease return, a year old when I got it. I've had it almost a year now, and problems have been absolutely zero. The only time it went to the shop for anything but scheduled maintenance was when I picked up nails in two of the tires - hardly the car's fault, and fixed for free on the extended warranty anyway. I'm a happy camper!
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Old 11-28-2009, 09:54 PM   #121
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2009 Yaris Liftback, 5spd. Just about to hit 12,000mi, no issues whatsoever.
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Old 11-30-2009, 08:15 AM   #122
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2009 Yaris basic hatch- 10K miles & so far perfect- only repair stop was a nail in a tire.
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Old 11-30-2009, 10:34 AM   #123
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Yaris is still the lowest for repair visits on the car reliabilty charts-whoo hoo! Owning one I'm in full agreement. Only the Honda fit comes close with similar results. The 09 smart car is almost maxing their chart for # of repairs-guess I'm glad I didn't buy one of them after all.
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Old 11-30-2009, 11:46 AM   #124
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my 09 has 31k on it and ive only had to take it back for one fix. Other than that i nothing has been wrong.... other than my own screw ups of course
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Old 12-31-2009, 11:43 AM   #125
mkaresh
 
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Number of Yaris owners signed up for each model year:

2007: 96

2008: 65

2009: 23

2010: 5

More would be helpful. Especially need more 2009s and 2010s.

For the details, and to sign up to help:

Car reliability research
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Old 01-04-2010, 08:19 AM   #126
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2007 hb-no repairs at 25,500 miles
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