Car back from body shop....Dust in the paint?

[KCALB SIRAY]

So, I am confused.....was there not a contract or agreement signed before said work was performed AND in that agreement there should be satisfaction/guarantee information as to the quality of the work performed?

What's the phone number there?

[Hamster]

Originally Posted by KCALB SIRAY

So, I am confused.....was there not a contract or agreement signed before said work was performed AND in that agreement there should be satisfaction/guarantee information as to the quality of the work performed?

What's the phone number there?

Yep, that's the correct phone number. I signed a contract, but it just said that I agreed to pay the work at the agreed-upon price. Nothing about the quality of the work that is to be expected. This is the first car I've ever owned (I'm 26 years old), and the first time I've ever brought a car to a body shop, so maybe I'm young and naive. I just didn't know what to expect. EDIT: I just wanted to add that this wasn't done under the table or anything like that. I was just a typical customer.