Unofficial : Cruise control recall in Canada?

[Maxh91]

I have a friend who work to the same dealer where i bought my car and he told me that the cruise control Toyota installed in my car had a problem and Toyota remove the cruise control.
He told me that my name was in the list. He didn't know enough about that to explain everything but only that there are a recall and Toyota remove them from the car for now.

*The cruise control has been install by the dealer.

*Update*
http://wwwapps.tc.gc.ca/Saf-Sec-Sur/...chResult&pg=-1

[mryaris]

Was this factory installed or did the dealer install it when you bought the car? Either way, it sounds odd that they just removed it from your car. Did they compensate you or anything?

[Maxh91]

The dealer installed it after i bought the car. Looks like they remove the cruise control for the moment and when they find a fix, they install a new one. I can't find information about that recall on the internet.

Edit: The dealer, not Toyota

[mryaris]

Interesting. I suppose there was an issue with the aftermarket units, although I'm not sure what that could be. As long as they reinstall a "good" one later then I would have no problem with that. Although if it takes a long time to fix I would try to get something for the inconvenience/

Good luck and let us know how it gets resolved.

[Maxh91]

Ok, I found a link on the Transport Canada Website about the recall.

[marcus]

this recall is not that bad ..you dont have to have it taken off.. its only if ur using a 2 way radio in the car..which i never do..but worst come to worst it says it fluctuates your revs while using a 2 way radio..

although you can have them take it off and get your money back and but an after market for a lot cheaper cost..i believe its $450 cnd to have that on..do the diy that cost less than $20 buck then ur up by the difference..

[Maxh91]

If they change the cruise control, i would remove it but if its is only an interference problem, i keep it. I hope they change it...

[SpaceShot]

Thanks for posting.
I bought that same unit and installed in myself here in the states. While I don't think the 2-way radio interference problem will affect me, I might take some time to put a metal shield around the unit the next time I do some work under the dash.

[brg88tx]

i have the exact same rostra cruise installed on my 07 auto sedan and it has worked flawlessly.

[MUSKOKA800]

I've used mine for thousands of miles with zero issues. This sounds like it would be of concern for taxi, commercial or emergency vehicles Yarii. Not an issue for most of us.

EDIT: My letter from Toyota Canada arrived in the mail yesterday (Oct.20).
As I don't use two way radios I'll disregard this recall as they're not offering any corrected replacement, but rather a refund, which won't control the speed of my car.

[teddy]

I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

[brg88tx]

Originally Posted by teddy

I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.

[teddy]

I just got an email back from the dealership. They say if I choose not to have it removed they need to have it recorder with a signature on one of their work orders.

The response said they OEM cruise is not available to them for installation. I don't know if that means they won't install it or if they can't get the part at all.

I'll probably get them to remove it (and replace the plastic around the steering wheel) and install the cruise on my own. Will still come out ahead. The cost to have this one installed was far more than I think it was truly worth.

[teddy]

Originally Posted by brg88tx

if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.

When I had the Rostra unit removed they left the steering column cover with a hole in it. I didn't like it but it wasn't worth the effort to argue.

Just brought my car in today to have my winter tires removed and get an oil
change. Turns out the reason they left the old cover was because the part wasn't available then and they put a new one on . I've got OEM cruise now (thanks to CTScott and others in the DIY forum) and no hole.

[jprobichaud]

I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

[Maxh91]

Originally Posted by jprobichaud

Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. / a recall by Toyota is not permitting me to enjoy my hobby.

As Robichaud is a french name, i suppose you are french.

JP Robichaud, A propos de la sécurité des produit de Toyota, le problème d'accélération est du à la pédale d'accélération qui reste coincé dessous des tapis qui est superposé sur les tapis d'origine alors je ne voie pas la faute de Toyota dans cela. A propos que Toyota a approuvé le produit pour être installé dans le véhicule, le problème ne se produit que dans de rare cas alors très difficile de produire à l'avance les effets.

Je n'ai jamais eu de problème avec le Cruise control de ma Yaris depuis 2008 et je l’utilise régulièrement. Il faut laisser Toyota en paix car ils ont rapidement réagis pour ensuite faire des test sur leurs véhicules qui ont donné les résultats que le problème de d'accélération n’existait pas sauf pour le cas des tapis et ils ont même décidé de rembourser le régulateur.

[teddy]

Originally Posted by jprobichaud

I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

That's surprising to hear, the letter I received in the fall said I could choose to keep it if I signed a waiver. The conditions that cause the malfunction are just ridiculous. Unless you're driving with a 2 way radio running on restricted emergency frequencies (and using it in transmit mode near the CC unit under the dash) you don't have anything to worry about. Just refuse to let them remove it.

Alternatively do what CTScott suggests, let them remove it. Have them order the parts you need to install the factory version, you'll come out ahead dollar-wise.

[denrus]

When I bought the 07 Yaris - a 40,000km lease-back, I had the Rostra installed. It worked fine for about 6 months, then demonstrated the pattern that the recall note described and it cut in and out, would change speeds erratically and would die for long periods of time. The dealership spent a lot of time on it at no cost to me. No difference. I'm going to take them up on their offer to remove it, pay me back, then get another installed. I need a cruise control!