Unofficial : Cruise control recall in Canada? - Toyota Yaris Forums

teddy · 10-20-2010, 10:10 PM

I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

brg88tx · 10-20-2010, 10:56 PM

Quote:

Originally Posted by teddy

I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios.

Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit.

I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.

teddy · 10-21-2010, 04:27 PM

I just got an email back from the dealership. They say if I choose not to have it removed they need to have it recorder with a signature on one of their work orders.

The response said they OEM cruise is not available to them for installation. I don't know if that means they won't install it or if they can't get the part at all.

I'll probably get them to remove it (and replace the plastic around the steering wheel) and install the cruise on my own. Will still come out ahead. The cost to have this one installed was far more than I think it was truly worth.

teddy · 04-01-2011, 11:51 AM

Quote:

Originally Posted by brg88tx

if you do have it removed, make them replace that piece of plastic around the steering wheel, or you'llhave a hole left where they drilled.

When I had the Rostra unit removed they left the steering column cover with a hole in it. I didn't like it but it wasn't worth the effort to argue.

Just brought my car in today to have my winter tires removed and get an oil
change. Turns out the reason they left the old cover was because the part wasn't available then and they put a new one on

. I've got OEM cruise now (thanks to CTScott and others in the DIY forum) and no hole.

jprobichaud · 06-03-2011, 03:20 PM

I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

Maxh91 · 06-03-2011, 04:31 PM

Quote:

Originally Posted by jprobichaud

Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. / a recall by Toyota is not permitting me to enjoy my hobby.

As Robichaud is a french name, i suppose you are french.

JP Robichaud, A propos de la sécurité des produit de Toyota, le problème d'accélération est du à la pédale d'accélération qui reste coincé dessous des tapis qui est superposé sur les tapis d'origine alors je ne voie pas la faute de Toyota dans cela. A propos que Toyota a approuvé le produit pour être installé dans le véhicule, le problème ne se produit que dans de rare cas alors très difficile de produire à l'avance les effets.

Je n'ai jamais eu de problème avec le Cruise control de ma Yaris depuis 2008 et je l’utilise régulièrement. Il faut laisser Toyota en paix car ils ont rapidement réagis pour ensuite faire des test sur leurs véhicules qui ont donné les résultats que le problème de d'accélération n’existait pas sauf pour le cas des tapis et ils ont même décidé de rembourser le régulateur.

SKurj · 06-03-2011, 05:43 PM

Jp for $90 cdn you can fit your own toyota cruise (less if you have AT) and not have another issue. Let toyota remove your current one and give you your money back, and then get the parts from CTscott.

teddy · 06-03-2011, 05:53 PM

Quote:

Originally Posted by jprobichaud

I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

That's surprising to hear, the letter I received in the fall said I could choose to keep it if I signed a waiver. The conditions that cause the malfunction are just ridiculous. Unless you're driving with a 2 way radio running on restricted emergency frequencies (and using it in transmit mode near the CC unit under the dash) you don't have anything to worry about. Just refuse to let them remove it.

Alternatively do what CTScott suggests, let them remove it. Have them order the parts you need to install the factory version, you'll come out ahead dollar-wise.

edmscan · 06-15-2012, 01:55 AM

I have the described cruise control in my Yaris and I have some information that may be of interest.

First of all .. the Toyota dealer told me about the recall and told me that I would get $487 Canadian if they removed my cruise control. I told them I wanted to keep it as it never has caused me any problems.

I am also a Ham Radio Operator (aka Amateur Radio Operator) and as such I have a two way radio installed in my car.

This is where it gets interesting ... as I had a friend of mine attempt to cause problems for the cruise control. We were unable to cause any problems except in one circumstance. That one circumstance ... was that we had to plug the two way radio into the cigarette lighter outlet. It was here where we experienced problems with the cruise control.

We also tried many different frequencies and power levels and we were unable to have any problems until we plugged in a hand held radio into the cigarette lighter outlet.

So ... it is not likely that you will have problems. I personally am going to leave my cruise control in my car .. as someday I may want to use it.

06-03-2011, 03:20 PM	#5
jprobichaud I've made a post! Drives: 2008 Yaris 4 door Join Date: Jun 2011 Location: New Brunswick Posts: 1	My conversation with Toyota Canada I have been assigned a case number with Toyota Canada, I do not want my cruise control removed, I want it fixed. When I purchased my Yaris, I paid extra to have the cruise control added, I use it all the time. Now Toyota, is refusing to replace it or fix it, giving me only one option to remove the unit. Therefor my comfort and safety is being compromised by another defective product from Toyota, or in this case a product approved for installation by Toyota. Add to all this, I am a licensed Amateur Radio operator, who has a VHF portable radio, so again, a recall by Toyota is not permitting me to enjoy my hobby. Has there been any talk of a class action lawsuit? If not, perhaps someone knows a good lawyer who can advise me and any other of the just under 9000 affected by this recall.

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10-20-2010, 10:10 PM	#1
teddy Drives: 2008 5-door hatchback Join Date: Oct 2008 Location: Ontario, Canada Posts: 140	I got the letter for the recall in the mail. It says Toyota and Rostra have done investigations and there is no safety issue. They simply recommend we have it removed for a full refund in order to retain our confidence or something other in Toyota. It says if we choose not to have it removed, to avoid using 2-way radios. Funny thing is, it's not just using a 2-way radio, it's using them at specific frequencies AND in close proximity to the rostra unit. I'm hoping I can get them to remove it and install the OEM stalk. If they won't, it stays. The ~$500 would be nice to get back but I do too much highway driving to do without my cruise control now.

10-21-2010, 04:27 PM	#3
teddy Drives: 2008 5-door hatchback Join Date: Oct 2008 Location: Ontario, Canada Posts: 140	I just got an email back from the dealership. They say if I choose not to have it removed they need to have it recorder with a signature on one of their work orders. The response said they OEM cruise is not available to them for installation. I don't know if that means they won't install it or if they can't get the part at all. I'll probably get them to remove it (and replace the plastic around the steering wheel) and install the cruise on my own. Will still come out ahead. The cost to have this one installed was far more than I think it was truly worth.

06-03-2011, 05:43 PM	#7
SKurj Drives: 09 Yaris 3dr HB, BRZ Join Date: Mar 2011 Location: GTA Posts: 222	Jp for $90 cdn you can fit your own toyota cruise (less if you have AT) and not have another issue. Let toyota remove your current one and give you your money back, and then get the parts from CTscott.

06-15-2012, 01:55 AM	#9
edmscan Drives: 2020 Corolla Join Date: Apr 2012 Location: Canada Posts: 549	I have the described cruise control in my Yaris and I have some information that may be of interest. First of all .. the Toyota dealer told me about the recall and told me that I would get $487 Canadian if they removed my cruise control. I told them I wanted to keep it as it never has caused me any problems. I am also a Ham Radio Operator (aka Amateur Radio Operator) and as such I have a two way radio installed in my car. This is where it gets interesting ... as I had a friend of mine attempt to cause problems for the cruise control. We were unable to cause any problems except in one circumstance. That one circumstance ... was that we had to plug the two way radio into the cigarette lighter outlet. It was here where we experienced problems with the cruise control. We also tried many different frequencies and power levels and we were unable to have any problems until we plugged in a hand held radio into the cigarette lighter outlet. So ... it is not likely that you will have problems. I personally am going to leave my cruise control in my car .. as someday I may want to use it.