c2auto

[mutatio]

Originally Posted by Chris07LB

Hello Mr n00bie moderator.. Lock or delete the post.

u miss this?

"this coming from a moderator of A DIFFERENT FORUM all together." for over 2 years. noob. ;)

actually when dealing with a smaller business there can in fact be reasons/excuses for late delivery and/or lack of correspondence.

1) owner dies
2) loss of family member
3) hospitalization of self or loved one, due to severe illness
4) etc etc.

i get what you're saying, and if it's nothing severe then yes there is no good excuse for poor correspondence. But when you choose to deal with a smaller shop/business there typically ends up being a trade off in service as compared to some 24/7 uber store. i.e.-large chain means if serious stuff goes down someone else just takes over that position. in a personally owned business it's not such a luxury if you're the head cheese who knows the ins and outs of everything.

I'd personally prefer dealing with the small business and just accept the tradeoffs, but that's me. I hope the OP gets his situation worked out. :)