Yaris won't start properly/reliably

[CoryM]

This is when you find out how good your shop is. Mistakes happen, but it's how they deal with it that matters. Any reputable shop will stand by their work, and fix their mistakes at no charge to the customer. The trick now is to make sure they understand that these issues have been happening only since they were working on the fuel pump assembly. People being people, it can be hard to convince some shops to deal with their mistakes properly. And shops have to deal with customers who think that anything that goes wrong with their car is the mechanics fault, even though it's unrelated to the repairs. So even reputable shops look carefully to see if the problem is actually theirs to fix or not. I've seen people figure we should fix their wheel bearings for free because they suddenly got noisy ever since we replaced the customers very noisy muffler that they had been driving with for months......

Just go back, explain what has been happening and that it's only been happening since they were working on the fuel pump. Hopefully they will be easy to deal with.

Cheers.