Thinking about a new sound System - Toyota Yaris Forums

sqcomp · 03-05-2009, 02:04 AM

Oh I know. You mentioned that yesterday. You've got to understand how many CT installs I see that are totally screwed. I know you'd understand if you could have been there on that jeep install.

...Most of the installs we see coming from CT are coming to us from customers who are experiencing problems with the original install. In this case the wiring was run incorrectly, or at least VERY sloppy, and CT (not the installer, rather the salespeople) was giving the customer the runaround with the Pioneer deck problem and they tried to sell the customer into two amplifiers that he didn't need.

*sigh*

Oh well, CT's loss. We gained a customer because of REAL customer service...not to mention the four hours of troubleshooting for free. All we had to do was to say, "sorry, we don't know what's wrong. Go back to Car Toys and have them take care of it." We didn't though. We were going out of our way. It gained an additional sale and a repeat customer.

Which CT does your boy work at?

03-05-2009, 02:04 AM	#32
sqcomp Roadrunner Jr. View User's Garage Drives: 2007 Yaris S Join Date: Jan 2007 Location: Back at home Posts: 2,609	Oh I know. You mentioned that yesterday. You've got to understand how many CT installs I see that are totally screwed. I know you'd understand if you could have been there on that jeep install. ...Most of the installs we see coming from CT are coming to us from customers who are experiencing problems with the original install. In this case the wiring was run incorrectly, or at least VERY sloppy, and CT (not the installer, rather the salespeople) was giving the customer the runaround with the Pioneer deck problem and they tried to sell the customer into two amplifiers that he didn't need. sigh Oh well, CT's loss. We gained a customer because of REAL customer service...not to mention the four hours of troubleshooting for free. All we had to do was to say, "sorry, we don't know what's wrong. Go back to Car Toys and have them take care of it." We didn't though. We were going out of our way. It gained an additional sale and a repeat customer. Which CT does your boy work at? __________________ “To argue with a person who has renounced the use of reason is like administering medicine to the dead.” ― Thomas Paine

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