So, not sure how to feel on this little matter..?

[talnlnky]

1: I don't understand why you'd think they'd do an oil change service for a different mileage than the one that you car would dictate.. (unless you tell them to be overly anal and do extra checks and such in advance).... you're at 64... you get 64...

2: They should've asked for your authorization to touch the change filter & trans fluid... In the states shit would be hitting the fan if they didn't contact the owner for that authorization first.

3: You should get that extra liter or so of oil back in the container.... I've done that bit probably 5 times, and always get the oil back... my only problem is that they put the jug on the passenger seat, and sometimes there is a dribble of oil on my seat by the time I get to the car.

I'd be mad, I'd go back, with a can of synthetic trans oil... and demand they drain and put your stuff in now cause they never asked.... I'd also ask for my oil back. Tho.... I think you have much better luck if you do it at the time of service.... and refuse to pay until they make some concessions.