Sales Feedback Thread - Toyota Yaris Forums

goliath1812 · 06-20-2010, 12:44 PM

Item: NRG grounding kit
From: Micro Image
Date Purchased: June 4, 2010
Date Received: Nothing as of yet, however UPS tracking says arrival to be expected on June 22.

Comments: Not very happy with Garm, hopefully this is just an isolated incident at a busy time for him. I ordered this grounding kit on June 4, got a receipt from him the same day saying my credit card had been charged. A week and a half goes by with nothing. I tried calling him (as his e-mail gave me a phone number and nothing else), left a voicemail with my inquiry about shipping, never got any call back. That same day however (June 16) I did receive an e-mail from UPS with tracking number. 12 days after I had ordered. UPS says they shipped it on the 16th, and it should arrive on the 22nd. So I'm still waiting. I tried calling Garm about it, like I said with no callback, I tried e-mailing him, with no reply. Does anyone else have a similar experience with this terrible customer service? Or just me?

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06-20-2010, 12:44 PM	#11
goliath1812 View User's Garage Drives: 2010 Prius, 2007 Yaris Sedan Join Date: Oct 2009 Location: Ocala Florida Posts: 368	Item: NRG grounding kit From: Micro Image Date Purchased: June 4, 2010 Date Received: Nothing as of yet, however UPS tracking says arrival to be expected on June 22. Comments: Not very happy with Garm, hopefully this is just an isolated incident at a busy time for him. I ordered this grounding kit on June 4, got a receipt from him the same day saying my credit card had been charged. A week and a half goes by with nothing. I tried calling him (as his e-mail gave me a phone number and nothing else), left a voicemail with my inquiry about shipping, never got any call back. That same day however (June 16) I did receive an e-mail from UPS with tracking number. 12 days after I had ordered. UPS says they shipped it on the 16th, and it should arrive on the 22nd. So I'm still waiting. I tried calling Garm about it, like I said with no callback, I tried e-mailing him, with no reply. Does anyone else have a similar experience with this terrible customer service? Or just me?