Quote:
Originally Posted by stran
Thanks CTScott. I appreciate the information. I will talk to the dealership tomorrow and demand an explanation for how this happened.
On a related note, I wonder how often dealerships forget to actually do the repairs that they charged for. Like if the service people forgot to change the oil filter with the oil change, no one would know.
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Wow ....someone really made a huge mistake and forgot to tighten the bolts... Yes its unfortunate that this has happen glad no one got hurt but honestly we are only human mistakes happen all the time .
I work for Toyota have done many spiral cables and other warranty work and getting tired of hearing from ppl that only dealerships make mistakes or don't do there job. . .it's funny how everyone is a mechanic when it comes to pushing blame but can never take responsibility.
I do what is on my work order period nothing more nothing less , have a routine that I stick to just like with any other job and yes I do make mistakes at times cos last time I looked I was human ...so yes this happen no its not accepted but to make crazy stink over it is just ridiculous .
Just my 2 Canadian cents on this lol