WARNING: Shoddy repair work on Spiral Cable Recall

[CTScott]

Originally Posted by Exiwolfman

Wow ....someone really made a huge mistake and forgot to tighten the bolts... Yes its unfortunate that this has happen glad no one got hurt but honestly we are only human mistakes happen all the time .
I work for Toyota have done many spiral cables and other warranty work and getting tired of hearing from ppl that only dealerships make mistakes or don't do there job. . .it's funny how everyone is a mechanic when it comes to pushing blame but can never take responsibility.
I do what is on my work order period nothing more nothing less , have a routine that I stick to just like with any other job and yes I do make mistakes at times cos last time I looked I was human ...so yes this happen no its not accepted but to make crazy stink over it is just ridiculous .
Just my 2 Canadian cents on this lol

If the correct combination of damaged wires occurred when the airbag fell off while the car was in motion, the airbag could have easily deployed (damaged +12V on the horn wire connects to the positive wire for the airbag squib) and would likely have killed the O.P.

I agree that people make mistakes, but when dealing with a part of the car that can easily kill the owner, a mistake of this nature is completely unacceptable.

Having directed the service organization in the past for a company that produced a piece of equipment that could be quite dangerous to the general public if not serviced properly, proper procedures, documentation and check lists were key. And, service personnel were held accountable for failing to follow said procedures.