So, not sure how to feel on this little matter..?

[talnlnky]

1: I don't understand why you'd think they'd do an oil change service for a different mileage than the one that you car would dictate.. (unless you tell them to be overly anal and do extra checks and such in advance).... you're at 64... you get 64...

2: They should've asked for your authorization to touch the change filter & trans fluid... In the states shit would be hitting the fan if they didn't contact the owner for that authorization first.

3: You should get that extra liter or so of oil back in the container.... I've done that bit probably 5 times, and always get the oil back... my only problem is that they put the jug on the passenger seat, and sometimes there is a dribble of oil on my seat by the time I get to the car.

I'd be mad, I'd go back, with a can of synthetic trans oil... and demand they drain and put your stuff in now cause they never asked.... I'd also ask for my oil back. Tho.... I think you have much better luck if you do it at the time of service.... and refuse to pay until they make some concessions.

[Jem_hadar]

Well, it appears much of it my fault then, bc i did sign a document when i dropped off my keys, but of course, I didnt read the document as I should have, and just signed -- my own fault, i know.

I think may just go in to see Tim, my original salesman, who I talk to whenever I see, and pass on my feelings about the whole situation, even though it turns out a large part of it was likely caused via my negligence to read what I was handed to sign -- though I still can contend, I think, that they, the service department, really should have known and realized i had had my cabin air filter changed by them not less than 6 months ago, non!?

Obviously i appear to be partly or wholly to blame for the extra work (at least transmission fluid change) by not reading the initial signed document (which I will comment though provided had no estimate or quote).

But i still think they should have caught the whole cabin air filter issue -- esp sine they serviced it last time.

And I still think I should have gotten some oil back.

And I still wish the service reps had communicated better with me about what I was in for this time, esp since they were jumping a whole scheduled service appt.

What's done is done. I'm not looking for reimbursement or to get something for free, though if they offered, free of charge, to drain the trans oil they put in and allow me to bring in some synthetic oil to replace it with, I would very happy.

I think I just want to air my feelings to my dealership, and be done with it, get it off my chest officially.

[tomato]

Originally Posted by Jem_hadar

I think may just go in to see Tim, my original salesman, who I talk to whenever I see, and pass on my feelings about the whole situation, even though it turns out a large part of it was likely caused via my negligence to read what I was handed to sign -- though I still can contend, I think, that they, the service department, really should have known and realized i had had my cabin air filter changed by them not less than 6 months ago, non!?

...

I think I just want to air my feelings to my dealership, and be done with it, get it off my chest officially.

Worth a try but you know, sales is sales, and service department is a completely different story, like 2 different companies (Come to think of it, I don't think that practice is limited to car dealerships, you know sales and support usually have a very different vintage point). So anyway you can always go talk to your guy, but chances are nothing much is going to happen after that.

But hey, I'm not an expert or anything, I'm just giving my humble opinion that's all. sure wouldn't want to offend the more knoweldgeable members of this forum or anything

[IllusionX]

i used to follow the 8000km/16000km/24000km/32000km schedule.. but noticed that it doesn't really matter.

I mean, if you go over.. then you went over. Say you did your first oil change at 8100km, your next one would be at 16100km right? what if you did another 100km over? 24200km ?

at one point, you are not REALLY going to follow the schedule as exactly as it should. Even if you've not done the 56000km maintenance, you've already hit 64k, your transmission oil should be changed according to the 64k km schedule.

I understand you might be grumpy about the filters change, but i always specify do not do any other maintenance except what i mention. So an oil change is an oil change. Although, i've not been to the dealer for a really long time for maintenance.

And btw, for some odd reasons, i'm doing an oil change at 70300km! Anyhow, i say screw the maintenance schedule, at least, for oil changes. Filters should be changed when dirty, not according to some kind of schedules. Oil changes is at 8000km, so i reset my B trip counter. When it's approaching 8000km, i prepare myself for oil change.

[kustom play]

Originally Posted by IllusionX

i used to follow the 8000km/16000km/24000km/32000km schedule.. but noticed that it doesn't really matter.

I mean, if you go over.. then you went over. Say you did your first oil change at 8100km, your next one would be at 16100km right? what if you did another 100km over? 24200km ?

at one point, you are not REALLY going to follow the schedule as exactly as it should. Even if you've not done the 56000km maintenance, you've already hit 64k, your transmission oil should be changed according to the 64k km schedule.

I understand you might be grumpy about the filters change, but i always specify do not do any other maintenance except what i mention. So an oil change is an oil change. Although, i've not been to the dealer for a really long time for maintenance.

And btw, for some odd reasons, i'm doing an oil change at 70300km! Anyhow, i say screw the maintenance schedule, at least, for oil changes. Filters should be changed when dirty, not according to some kind of schedules. Oil changes is at 8000km, so i reset my B trip counter. When it's approaching 8000km, i prepare myself for oil change.

ive been using royal purple in the yaris (i buy it buy the case of the other cars that we romp on so i just add it in there)

but ive hit the time to change out the oil, i checked it the other day and the oil still looks in great condition, still nice and clear after 5K miles. I was quite impressed. I still think im going to change it but now im just not in a hurry anymore

[MUSKOKA800]

They don't call them STEALERSHIPS for no reason.

Personally, I buy it, leave and never return useless it's definitely a warranty covered issue.
All the service items and parts are cheaper elsewhere and doing it myself is fun, free and more convenient then working around someone elses schedule.
Everything listed below with the exception of the Toyota Options was installed in my driveway. Same with all maintenance thus far. I'm nearing 50,000 kl.