30,000 mile service, this should get you going

[H3LlIoN]

Originally Posted by minicorolla

H3LlIoN, I don't know if it's called plan "D" or what, they have a sheet of paper with four service schedules on it. It's the one with the tranny flush @ 30K if you have a auto which I don't. I think I'm going to do this one myself with some Redline or Amsoil in the manual and crankcase. I contacted Toyota . com they received the emal but no response yet. Does this help you out?

Oh damn. Yeah, that's the one with like tranny flush, coolant flush, power steering flush, and something else I can't remember. The first time I ever saw this, I was visiting my roomate at his shop, and he was working on a black two door yaris. At the time, I didn't even know what a yaris was, let alone know that I would end up with one, and I asked him what the hell he was doing, as he had a pump stuck down in the power steering reservoir. I was curious, as I have a great deal of wrench time in over the years, and was clueless. He explained the service and such, then went on to say...

"I have no idea how these service managers talk these suckers in to this dumb shit."

[tomato]

Originally Posted by H3LlIoN

"I have no idea how these service managers talk these suckers in to this dumb shit."

Pretty easy: most people don't know any better, aren't curious about cars or don't have the time or the inclination to learn. They see "Toyota" on the sign, and they figure "hey, this guy works here, he probably knows what he's doing"

[H3LlIoN]

Originally Posted by tomato

Pretty easy: most people don't know any better, aren't curious about cars or don't have the time or the inclination to learn.

We also live in an area with a bloated average income, so they don't even care.

[RacerFreakXXX]

I work at a dealer and trust me, if you can DIY your maintenance do it. Lube up the joints, replace your air filter, change your oil, and whatever else the toyota yaris book tells you. Flushes are BS and even most service people don't believe in them.

[Yaris_Fan]

Originally Posted by RacerFreakXXX

I work at a dealer and trust me, if you can DIY your maintenance do it. Lube up the joints, replace your air filter, change your oil, and whatever else the toyota yaris book tells you. Flushes are BS and even most service people don't believe in them.

There's joints to lube?

I thought everything was sealed

[noraebong]

Originally Posted by RacerFreakXXX

I work at a dealer and trust me, if you can DIY your maintenance do it. Lube up the joints, replace your air filter, change your oil, and whatever else the toyota yaris book tells you. Flushes are BS and even most service people don't believe in them.

I was a little late on an oil change (1000kms)..I know..I know..change the oil on schedule....anyway I paid for it. Mechanic recommended a flush that put another 69.99 onto my bill. (The vehicle only had 25,000 ks at that point.)

Although never having owned a vehicle before and not knowing much about cars or dealer upsales, I decided that I should be a responsible, knowledgeable car owner ...dealers are no different from any other possessors of specialized services and info who will take advantage of ignorance...it's my duty as a consumer to be informed. Which is why I am here. To learn, and to share more as my experience grows.


I got taken by the flush. But when I had my 32 k service done a couple of days ago, I was able to "succesfully" reduce the bill from 488 to 244. I did not authorize the wheel alignment and brake job that the "adviser" automatically added to my service. I did get dinged with a 47.50 surcharge for asking for synthetic oil... and I was charged 17.00 labour for replacing wiper blades...however, you live and learn.

And if the naievty/inexperience of people such as myself angers some people, excuse me but the learning curve has to start somewhere. I am very glad for all the people who willingly and graciously share their experiences and information on this forum....the info that I have been able to get from this site has been a tremendous help and boon.

Thanks again for the info

[Henry G.]

The dealer CAN provide quality service, particularily warranty work. But taking your car to them with a ambiguous complaint( it squeeks when I do this, etc) or letting them refer to the service you get as a precious metal is a sure way to get hosed!
"Would you like the platinum berryium, or uranium service"?
Uh, I just want the car serviced not some armor piercing metal job or something that sounds like an overnight abortion. Smoke and mirrors plain and simple. They pull that crap on 20 something women and recent divorcees who take the car to the dealer for the first time. Dont bite.

[supmet]

Originally Posted by Henry G.

r letting them refer to the service you get as a precious metal is a sure way to get hosed!

[H3LlIoN]

yeah...i guess it's different for us. Pretty much everyone in our lives has either been taught better, or is a gearhead, so they can't pull ANYTHING over on us.


For the rest of you, what you should walk away with is that flushes @ 30k are crap. Tell them if they wanna do it, they can do it under warranty.

[supmet]

I personally agree its a fraud. But call it what you want, its poor customer service, and lowers my view of toyota(yes I know, dealerships are bad across the board)

You would think they'd rather make another 4-6000 on financing another car than a couple hundred to a thousand for unnecessary maintenance. I think the next toyota I buy I'll use an outside finance company and let the dealerships know they lost my financing business due to their shady business practices...

[minicorolla]

Does anyone want to see pics of my steelies with studded tires, painted flat black with a red strip? OK, I talked with a mechanic today & he said "sounds like they're trying to take you to the cleaners"

[tomato]

^ Sure, post them up in the wheel sections or in the photo section.

[Shroomster]

could this be equated to how service shops offer you different grades of service (i.e. silver, gold or platinum?) or how people go from oils dino semi syn and full syn?
or how you get your fast food meals regular medium or large (i.e. supersize)

I think this is all relevant to my point: choice.

you have a choice to read this thread and respond or read it and move on, or not read it at all.

you also have the choice at a dealership to say 'yes' or 'no' to a service. you don't even need to go in if you don't want to.


bottom line is this: You chose to go to the dealership for a 30k service, they told you what THEY CHOOSE TO CALL A 'plan d'. You said no, they performed what you wanted , an oil change and a check of your other pertinent capacities.

end of story. they choose to offer what they want based on what you might be willing to pay for them to do.

[Lafiro]

I learned the hard way, never to trust the dealership.

I was charged around 430 or 530 the last time I had a scheduled service.

I wish I had the print out, because I dont know what they did for that price. And I cant believe I paid it all.

Then now I realize Im fully capable of doing this all myself, and I for one will NEVER go back to a stealership in my life.

Buy the car, and maintain it yourself, especially when its out of factory warentee.

[minicorolla]

I asked them to do the service as per the book. Without the tire rotation it costs me 19.95! Just delclined all the extra stuff. They didn't even bat an eye.
The plan D is what they wanted to do.

[advocate]

Took mine in to my mechanic for the 30,000K. He has the Toyota book on what to perform and at what intervals. He said 30,000K was just a standard oil change and a bunch of "checks". Check this fluid check that fluid etc. I drive my car pretty hard so I told him to knock himself out and check all the fluids. Didn't end up paying much extra for the checks since the Yaris passed with flying colors and I got to go home knowing the car was in top notch and that since it wasn't showing signs of wear yet that it obviously needs to be driven harder

[swidd]

When I refused the "dealer recommended" $230.00 30,000 mile service at Fletcher Jones toyota in Las Vegas, they took the air out of my front tire, and cut the wire to the stop light switch, disabling my rear brake lights. Bastards.

[supmet]

Originally Posted by swidd

When I refused the "dealer recommended" $230.00 30,000 mile service at Fletcher Jones toyota in Las Vegas, they took the air out of my front tire, and cut the wire to the stop light switch, disabling my rear brake lights. Bastards.

Uhhhh I have strong doubts about this... Any crazy ex girlfriends not mentioned?? I seriously doubt a service manager is willing to sacrifice his business over 200 dollars.