I don't know why but my area my customer never appreciate good service

[bobselectric]

Originally Posted by ddongbap

Totally agree with this.

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BTW, whats worse? The guy who doesn't say thank you? Or the guy who expects it?

We should all be expected to show graciousness, politeness, and simple common courtesy. I see nothing wrong with expecting a "Thank You".

As someone in the service industry, it seems that too many people who are removed from blue collar labor by a generation look down upon skilled labor. I have been in homes that cost millions of dollars, and when trying to collect on a few hundred dollar bill the customer states "I didn't make this kind of money when I was a lawyer (or doctor or executive, or etc.)." My usual retort is "Neither did I- that's why I do this now".

I don't feel bad when I hand the customer a bill- this is my living, puts food on my table, and clothes on my back. I spent the last 25 years gathering the experience that makes me proficient at what I do. It took 11.5 years to gain the necessary training to become a licensed electrician, before I could take my licensing exam. Yes, that is more time training than a doctor or a lawyer, not counting continuing education. This is why I don't feel bad.