finally found the 5w-20 TSB... - Toyota Yaris Forums

newhavenpatriot · 10-23-2009, 03:05 PM

Hey all,

I don't post here regularly, but I wanted to share an email communication I had with a Toyota Customer Service representative regarding the EG018-06 bulletin. Below are both the email I sent and the email I received back. Looks like it is A-OK to use 5W-20 in the Yaris.

Subject
Toyota Service Bulletin EG018-06

Customer (Joshua Smith) 10/16/2009 08:42 PM

Greetings,

I have a question regarding the correct oil type to use in a 2007 Yaris Hatchback. Unless I'm mistaken, my car has a 1NZ-FE engine, which is listed in the Toyota Service Bulletin EG018-06 as an engine that can use 5W-20 oil. My oil cap and manual both say 5W-30 is recommended, but in the service bulletin, Toyota says that 5W-20 may be used -- and a direct quote from the service bulletin states the following: "This oil is superior in terms of fuel economy, engine protection, and cold starting performance." Please let me know if 5W-20 is safe to use, and if it is not, I'd like to know why. I'd prefer to use 5W-20 for the better fuel economy and cold weather starting performance, as my car sometimes hesitates to turn on when it's very cold out.

There are a lot of people who have discussed/debated the EG018-06 issue on online message boards and none of us can come up with a solid answer. I'd like to get an official response from Toyota and put this to rest. Please also include a list of which specific Yaris models/years (broken down by VIN# range or some similar method) this covers so I can give some people a definitive answer for their Yarises. Thanks very much in advance for your time and effort.

Regards,
Joshua Smith

Response (RTou) 10/22/2009 08:00 AM

Dear Mr. Smith,

Thank you for contacting Toyota Motor Sales.

We appreciate the opportunity to respond to your inquiry.

Toyota recommends the use of ILSAC multigrade, 5W-30 Toyota Genuine Motor Oil or equivalent for the 2007 Yaris. Toyota also recommends, due to its superiority in terms of fuel efficiency, engine protection, and cold starting performance, the use ILSAC GF-4 SAE 5W-20 engine oil for the 2007 Yaris (no specified VIN range).

Thank you again for contacting Toyota.

If we can answer any further questions, please feel free to http://www.toyota.com/help/contactus.html.

Renee Toussaint
Toyota Customer Experience

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10-23-2009, 03:05 PM	#10
newhavenpatriot Drives: 2007 Yaris Hatchback (auto.) Join Date: Oct 2009 Location: Connecticut Posts: 3	Hey all, I don't post here regularly, but I wanted to share an email communication I had with a Toyota Customer Service representative regarding the EG018-06 bulletin. Below are both the email I sent and the email I received back. Looks like it is A-OK to use 5W-20 in the Yaris. Subject Toyota Service Bulletin EG018-06 Customer (Joshua Smith) 10/16/2009 08:42 PM Greetings, I have a question regarding the correct oil type to use in a 2007 Yaris Hatchback. Unless I'm mistaken, my car has a 1NZ-FE engine, which is listed in the Toyota Service Bulletin EG018-06 as an engine that can use 5W-20 oil. My oil cap and manual both say 5W-30 is recommended, but in the service bulletin, Toyota says that 5W-20 may be used -- and a direct quote from the service bulletin states the following: "This oil is superior in terms of fuel economy, engine protection, and cold starting performance." Please let me know if 5W-20 is safe to use, and if it is not, I'd like to know why. I'd prefer to use 5W-20 for the better fuel economy and cold weather starting performance, as my car sometimes hesitates to turn on when it's very cold out. There are a lot of people who have discussed/debated the EG018-06 issue on online message boards and none of us can come up with a solid answer. I'd like to get an official response from Toyota and put this to rest. Please also include a list of which specific Yaris models/years (broken down by VIN# range or some similar method) this covers so I can give some people a definitive answer for their Yarises. Thanks very much in advance for your time and effort. Regards, Joshua Smith Response (RTou) 10/22/2009 08:00 AM Dear Mr. Smith, Thank you for contacting Toyota Motor Sales. We appreciate the opportunity to respond to your inquiry. Toyota recommends the use of ILSAC multigrade, 5W-30 Toyota Genuine Motor Oil or equivalent for the 2007 Yaris. Toyota also recommends, due to its superiority in terms of fuel efficiency, engine protection, and cold starting performance, the use ILSAC GF-4 SAE 5W-20 engine oil for the 2007 Yaris (no specified VIN range). Thank you again for contacting Toyota. If we can answer any further questions, please feel free to http://www.toyota.com/help/contactus.html. Renee Toussaint Toyota Customer Experience