Head Gasket Leak

[Hershey]

How long does the head gasket replacement take ? Called the service manager and left message on how it was going and he called back over an hour later saying we wouldn't have it back until TUESDAY evening and the car was partially apart today and need to take their time because it's a big job and want to get it right . So thats today , tomorrow , and TESDAY for the fix . The mechanic who looked at it before said he had done a YARIS in the past . We're starting to have our doubts about what's said . They already have the head gasket and parts , so that's not holding it up . Hopefully they haven't done something wrong and are trying to correct it so to hide it from us . Do you think we should go there tomorrow to see how far along it is ? Will keep you updated . THANKS

[Shroomster]

Originally Posted by Hershey

How long does the head gasket replacement take ? Called the service manager and left message on how it was going and he called back over an hour later saying we wouldn't have it back until TUESDAY evening and the car was partially apart today and need to take their time because it's a big job and want to get it right . So thats today , tomorrow , and TESDAY for the fix . The mechanic who looked at it before said he had done a YARIS in the past . We're starting to have our doubts about what's said . They already have the head gasket and parts , so that's not holding it up . Hopefully they haven't done something wrong and are trying to correct it so to hide it from us . Do you think we should go there tomorrow to see how far along it is ? Will keep you updated . THANKS

I have no idea what book time would be for the head, I'm thinking maybe 4-6 hours...maybe more. (that's what is paid not how long it will take the individual to do the work)


I hate to say it but spiteful as it may sound, pushy customers are not what service writers and the techs like. you're being just a tad overbearing (its what I'm gathering from your posts)

You have to remember your car is not the only one there, They do not shove an-in progress car out of the way just for you. Also there are other reasons your car may not be worked on immediately, but those are too many to list.

You make an "appointment for drop off" not a "reservation for immediate service".

Let them do their job and then bitch when you get it back and something is wrong. don't take this post the wrong way I'm not talking down to you, just trying to offer some rationale.

[auxmike]

+1

[firemachine69]

Originally Posted by Shroomster

I have no idea what book time would be for the head, I'm thinking maybe 4-6 hours...maybe more. (that's what is paid not how long it will take the individual to do the work)


I hate to say it but spiteful as it may sound, pushy customers are not what service writers and the techs like. you're being just a tad overbearing (its what I'm gathering from your posts)

You have to remember your car is not the only one there, They do not shove an-in progress car out of the way just for you. Also there are other reasons your car may not be worked on immediately, but those are too many to list.

You make an "appointment for drop off" not a "reservation for immediate service".

Let them do their job and then bitch when you get it back and something is wrong. don't take this post the wrong way I'm not talking down to you, just trying to offer some rationale.

His issue is not the time. His issue is the man's word, which clearly wasn't kept, and he is doubtful if they can do this job properly.


I wish I could tell if my own gasket was leaking, but I have so much rustproofing underneath, I doubt I'll ever be able to say.

[Shroomster]

Originally Posted by firemachine69

His issue is not the time. His issue is the man's word, which clearly wasn't kept, and he is doubtful if they can do this job properly.

The way he typed his posts it looks to me like he has an issue with time and trust. I took it as I read it.

Originally Posted by firemachine69

I wish I could tell if my own gasket was leaking, but I have so much rustproofing underneath, I doubt I'll ever be able to say.

^^^^ummm what?

I gather you mean the oil pan gasket? and even if you do, There shouldn't be any undercoating on any mechanical parts.

OR if you do mean the head gasket, then finding a leak of fluid would be easy as long as it is external. At least by a mechanics standards it'd be easy to find....