Damn Autohaus - Toyota Yaris Forums

Go4th · 02-20-2007, 07:35 PM

Start here.
Has there been anyone at the dealership that truly tries to help you with the problems? They (employees) know when the rep is coming. You can try to ask. Your sales person should be your best friend. I would ask him/her if you can’t think of anyone there worth talking-to. The 1800 number should be able to help you out too.

I remembering going in and being upset in the selling area demanding to speak to the owner (I did not make a scene but they knew I meant business) and the Manager over sales told me about the rep and when he was coming. From then on I stayed away from the service department and talked with the main person in the sales area for info about the rep.

You need to get all your stuff in order, (paperwork/documentation). You need a log of all your attempts and their attempts what they said and what they did. You need to be ready! I mentioned all this before to you. I hope you started back then.

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02-20-2007, 07:35 PM	#24
Go4th View User's Garage Drives: Yaris S Sedan color Flint Mica Join Date: Jan 2007 Location: Country: USA, State: Georgia, City: Hampton Posts: 284	Start here. Has there been anyone at the dealership that truly tries to help you with the problems? They (employees) know when the rep is coming. You can try to ask. Your sales person should be your best friend. I would ask him/her if you can’t think of anyone there worth talking-to. The 1800 number should be able to help you out too. I remembering going in and being upset in the selling area demanding to speak to the owner (I did not make a scene but they knew I meant business) and the Manager over sales told me about the rep and when he was coming. From then on I stayed away from the service department and talked with the main person in the sales area for info about the rep. You need to get all your stuff in order, (paperwork/documentation). You need a log of all your attempts and their attempts what they said and what they did. You need to be ready! I mentioned all this before to you. I hope you started back then.