Suggestions before 36 month warranty ends in 3 weeks?

[Absolutely Red 12]

Originally Posted by CoryM

I would suggest having an independent mechanic look at the car before warranty expires. Typically the manufacturer will only pay warranty if the customer brought the car in with X as the complaint. If the dealer mechanic notices something that is warranty (and wants to get paid to do the job) he has to get it signed off by the service manager saying that it actually needs it. Recalls are different of course (but not TSBs).

That being said, the Yaris seem pretty solid (hence me owning one) so probably not going to find much.

Its not that way anymore. Warranty repairs are their (dealerships') primary income. The tech will advise the service advisor if he/she sees an issue, the advisor will call the customer to add it to the work order.

[CoryM]

Originally Posted by Absolutely Red 12

Its not that way anymore. Warranty repairs are their (dealerships') primary income. The tech will advise the service advisor if he/she sees an issue, the advisor will call the customer to add it to the work order.

Correct, except the service manager needs to sign off on it first. At least at GM and Nissan that's how it is. The manufacturer is the dealer's biggest client (warranty work), but they do anything to reduce the amount of warranty work they pay for. So if the service manager is signing off on an unusual amount of warranty work, they get yelled at. I witnessed that at Nissan Also keep in mind that the techs want to make more money, so why waste time doing poor paying warranty work when you can be doing retail instead? Dealer guys aren't going to be calling warranty they should if there is better work to do elsewhere.