Quote:
Originally Posted by Razr
That's a really crappy way to do business.
I'd be asking to speak to the Dealer Principle (or whatever you guys call the big boss at a car dealership) and I'd be giving it to him. I'd be very surprised if they didn't honor their original proposal after a few minutes with the boss, and in the event that they didn't I'd politely ask for the business cards of everyone I've been speaking to, and once in hand, the relevant contact details for Toyota's dealer complaints department.
If you put enough fire up their asses, you'll get what you want :)
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Yeah that was what i did and the general sales manager spoke to us. Im a law graduate and my dad who was with me is an attorney. Basically it ended up with the general manager saying "if you want to pursue it then pursue a legal action". He said he was the boss and he doesnt want to sell us the car. this has caught me off-gurard really because even in a gentlemen's agreement, both parties should honor their commitment. I asked for all my papers back because they had a copy of my diploma and my original homework sheet of what the other dealers gave me. basically the general manager went looking for it but left the store after a few minutes with us waiting in there not knowing he left. to all potential toyota buyers, do not go to dublin toyota in the bay area.
one other thing, they tried to charge me almost 25% interest and i have an 800 fico score. it was a little insulting. because they ended up in the final deal with 5.99%, they decided to back out of the deal.