Warning - Broken control arm bolt!

[Kaotic Lazagna]

Originally Posted by nookandcrannycar

That is sad. Doesn't exactly inspire confidence in a product that the sales rep doesn't recognize his own product. Perhaps the management of the dealership doesn't care about that, thinking Toyota 'sells itself', or thinks most customers won't care about the level of product knowledge that members of the sales staff possess.

I hope, with all of the business your family has given that dealership, that you've gotten good deals. A friend of mine in SoCal bought 7 Nissans in about an 8 year period from the same dealership. By the 4th one on, including holdbacks, the dealership was only making about $50.00 on each car. The dealership was willing to take these deals that my friend demanded because he got all of the service done at the dealership. They always gave him a free loaner car and friends would buy from that dealership, saying my friend referred them.

We've gotten deals on almost all of our cars. We've always paid under MSRP for them.

If it weren't an aftermarket dealer option on my car (power windows/locks, that was crap), they would have made $0 on my car. lol. Actually, I don't think they get any money from the third party, do they?