A quick warning about Ebay...... - Toyota Yaris Forums

Ronnie V · 09-22-2018, 05:52 PM

Kalispel, your last paragraph couldn't ring more true. Society is getting worse at an exponential rate.

It's good to know that even if in my listing I had of listed it as "returns not accepted" Ebay still would have stepped in and issued the buyer a refund.

The main issue is I am in Canada and the buyer was in the USA. He just kept insisting for me to send a return shipping label. I can not physically do this as I would have needed a valid US Address. I was told by Ebay to ask him to get a quote for return shipping and then I should paypal him the money for the return shipping. He refused to do that and then the time ran out on the case. Refund issued by Ebay to the Buyer and he has no reason to send back my item. So he got the item and a refund.

My last 2 emails to Ebay about the fact he would not co-operate went unanswered. After calling them I was told that the time limit for filing an appeal had passed. I had no idea there was a time limit on good customer service.

I think I was most upset about the many hours wasted in trying to resolve it.

Anyways, if I can help one person not forfeit their item to a opportunistic buyer and then have to pay for it GREAT.

I am sure Ebay will continue to suffer if they do not change any of their policies, which they will not. This thought makes me smile.

Ron

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09-22-2018, 05:52 PM	#1
Ronnie V Drives: 04 3dr HB and 04 5dr RS Join Date: Mar 2018 Location: Brampton Posts: 142	Kalispel, your last paragraph couldn't ring more true. Society is getting worse at an exponential rate. It's good to know that even if in my listing I had of listed it as "returns not accepted" Ebay still would have stepped in and issued the buyer a refund. The main issue is I am in Canada and the buyer was in the USA. He just kept insisting for me to send a return shipping label. I can not physically do this as I would have needed a valid US Address. I was told by Ebay to ask him to get a quote for return shipping and then I should paypal him the money for the return shipping. He refused to do that and then the time ran out on the case. Refund issued by Ebay to the Buyer and he has no reason to send back my item. So he got the item and a refund. My last 2 emails to Ebay about the fact he would not co-operate went unanswered. After calling them I was told that the time limit for filing an appeal had passed. I had no idea there was a time limit on good customer service. I think I was most upset about the many hours wasted in trying to resolve it. Anyways, if I can help one person not forfeit their item to a opportunistic buyer and then have to pay for it GREAT. I am sure Ebay will continue to suffer if they do not change any of their policies, which they will not. This thought makes me smile. Ron