excessive sulfur odor on 2007 model year Yaris

[squibby]

It was at Elk Grove Toyota up near Sac. He said they got an email from Toyota saying not to change anymore cats for the sulfur smell. I thought it was strange too, but the service manager wasn't in yet so I just got his number and left. I've already emailed Toyota, but I'll call Toyota Corp after work if I don't get a response by then.

[jlift]

Originally Posted by squibby

It was at Elk Grove Toyota up near Sac. He said they got an email from Toyota saying not to change anymore cats for the sulfur smell. I thought it was strange too, but the service manager wasn't in yet so I just got his number and left. I've already emailed Toyota, but I'll call Toyota Corp after work if I don't get a response by then.

I was very interested in this and had a few minutes so I called Toyota Corporate. They researched it for me and assured me that they are still replacing catalytic converters as stated in TSB EG035-06 (Revised). Your dealer who told you that he received an email from Toyota stating not to change it is probably making that up. I would go with what Toyota says. You can call for yourself. If in fact the dealer is being less than honest with you, I would raise some hell and let his "bosses" know about it. Good luck!

[squibby]

Originally Posted by jlift

I was very interested in this and had a few minutes so I called Toyota Corporate. They researched it for me and assured me that they are still replacing catalytic converters as stated in TSB EG035-06 (Revised). Your dealer who told you that he received an email from Toyota stating not to change it is probably making that up. I would go with what Toyota says. You can call for yourself. If in fact the dealer is being less than honest with you, I would raise some hell and let his "bosses" know about it. Good luck!

Thanks jlift. I'm going back there tomorrow to let them know I've talked to Toyota Corporate and got confirmation that the TSB is still in effect. If they still won't change it, then I'll be raising hell with the managers.