3rd Gear grind

[hatchbackkid82]

When i dropped it off he asked if i had the gear oil changed. i told him that i did it myself a few months ago. He then said well if we find anything wrong with it by default we will let you know. I'm pretty sure they will try and dump this on me. Of course I'm going to raise hell if they do

[marcus]

Originally Posted by hatchbackkid82

When i dropped it off he asked if i had the gear oil changed. i told him that i did it myself a few months ago. He then said well if we find anything wrong with it by default we will let you know. I'm pretty sure they will try and dump this on me. Of course I'm going to raise hell if they do

you should have just lied about the oil change.. now they are gonna have to see a receipt and the type of oil you put in..otherwise hope you get lucky and get someone who wont care but to give you a better customer service. good luck

[hatchbackkid82]

Ok just got a call back from the dealership... they did here the grind in third gear. They said they wanted to keep the car until tomorrow bc the shop foreman wasn't there. But he said they would give me call tomorrow to let me know what was going with it.

[Yoda]

ok cool sounds good

[hatchbackkid82]

I couldn't lie about it... well i could but, they have the transmission drain plug marked with ink. So they know when the drain bolts been removed. I have receipts... put the correct viscosity in there.

[marcus]

you got the receipt then they cant decline ur coverage.. ur good to go.

[hatchbackkid82]

yup have all that stuff... at least last time i checked before i moved If not just talk to a manager raise a lil bit of hell or just write the bbb or call toyota corporate

[tomato]

hmm.. car in the shop is never fun. good luck, and let us know how it turns out!

[hatchbackkid82]

still waiting....this sucks i thought they would at least give me a loaner. i hate catching the bus

[hatchbackkid82]

Just spoke to the dealer, they are ordering a few parts. Asked the manager if this would be covered by the warranty, said he couldn't tell me just yet. said that they would have to pull the transmission to find out for sure. This is really frustrating, doesn't the powertrain warranty cover the motor and tranny? Last time i checked i was pretty sure it did. Why not give me a straight answer? What else is there to find out? There is a grind in 3rd gear short and simple.

[tomato]

Originally Posted by hatchbackkid82

Just spoke to the dealer, they are ordering a few parts. Asked the manager if this would be covered by the warranty, said he couldn't tell me just yet. said that they would have to pull the transmission to find out for sure. This is really frustrating, doesn't the powertrain warranty cover the motor and tranny? Last time i checked i was pretty sure it did. Why not give me a straight answer? What else is there to find out? There is a grind in 3rd gear short and simple.

Who knows.

You know, I bought my car used, but "certified" which is supposed to mean that I have a bumper to bumper warranty identical to the factory warranty for 3 months post purchase. I wanted them to check something (I think my clutch is really stiff in the morning, then it gets better as you drive it), so I thought, hey the car is under warranty, let's go ask them if it's a big deal or maybe just the way that car is. Well, they said they might have to charge me $160 just to look at the car to find out what's going on and whether or not whatever is going on is under warranty or not. When I complained about that rip-off charge to "look at the car" they told me and I quote "that's why people buy new cars, you got a 2007, so.... which is I mean cars don't start falling apart when they're a couple of years old!! or do they?!!! I don't think the stiffness of the clutch is that big of a deal, so I'm not too worried, but I didn't expect to be jerked around like that

Now I know why people are complaining about the service they get at the dealership on Yelp.com

[marcus]

canadian power train is 5 years.. and bumper to bumper is 3 years.. i believe.

[marcus]

they should give you a loaner.. read your contract again...coz when they fixed my strut they gave me a loaner for 2 days..they gave me a rav 4..very sluggish car..dont like that one although its great on gas..meter didnt move for me using it for 2 days.. might be broken.

[hatchbackkid82]

I'll wait for his call, he said he would give me a call back this afternoon. I'll ask him then how much longer they expect to have my car. I really wont' need a loaner... i just realized have a friend that is going out of town said she would let me borrow her car from tonight until saturday, and then i leave town on sunday. so i should be ok it just sucked having to bus it the past few days

[hatchbackkid82]

It was the 3rd gear synchro, They are fixing it right now. No charge all under warranty. WOO HOO!!!!!!!! Should be done by tomorrow, just in time for when the exhaust comes in.

[tk-421]

Originally Posted by hatchbackkid82

It was the 3rd gear synchro, They are fixing it right now. No charge all under warranty. WOO HOO!!!!!!!! Should be done by tomorrow, just in time for when the exhaust comes in.

Good to know... I just left the car at the dealer a few minutes ago for this same purpose.

[tomato]

[hatchbackkid82]

Exactly tomato