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slowpoke
Drives: 08 blk LB manu. pwr opt & cld Join Date: Aug 2010
Location: Chicagoland
Posts: 41
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compensation from dealer
So here is the saga that is my time at this dealer:
I brought my 08 yaris lb to the dealer to get the evaporator replaced because the hvac was smelling (covered under the warranty). They did the job the next day, and in doing so they scratched a bunch of different parts of my dash and didnt install parts correctly. I alerted the service manger and he tried to fix some of the plastics but ended up having to order some pieces. When I drove. back home the brakes felt odd to me because they felt way more firm thanthey had previously. When I got out of my car I noticed the brake lights stayed on for no reason and qould jot shut off. I called the dealer back and he said it was a coincidence! the nerve! I then took it to a nearby dealer nd they didn't have time to check the brakes but fixed the light by properly connecting a chord under the dash. those mechanics told me it wasn't something that would naturally happen over time. it was clearly the idiots fault who messed up my dash. I brought my car back to them the next day to get the new plastic installed and told them to check the brakes because they felt funny. when I got it back there were still some scratche and I was told they would be attended to when the new steering wheel arrived (they scratched the whole face of that). they said the brakes were fine so I got in and drove away. 5 miles later my from brakes looked up and I had to get it towed. The dealer called me the next day and said its probably something that was disconnected under the dash when they changed the evaporator. they're still working on it (2 days in the shop.) but I'm wondering if I can ask them for any compensation for the gross amounts of errors that they committed. i wouldn't be so bent on this had they just told me that they scratched my dash before I got in it, but they didn't, they hoped I wouldn't notice. on top of that they almost caused me to have an accident and wasted hours of my time (i was at the dealer 4 times in 5 days). is it crazy for me to ask for free all-weather formats after all this crap?. |
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