Car back from body shop....Dust in the paint?

[Hamster]

Hello everyone!

I need a little help here, especially opinions from experts (or at least, people who are really knowledgeable). I took my Yaris in to a body shop last month to get some panels resprayed. The car had been keyed by my oh-so-lovely former neighbors last year, so I finally decided to get it fixed. When I got the Yaris back from the body shop, well, let's just say it was incomplete. There were dozens of nibs on the lower portions of the panels. It was as if the person doing the wet-sanding was too lazy to bend down and do the lower parts of the car. Anyway, the owner fixed it, and the refinished panels are completely smooth to the touch. However, there is still visible dust particles under the clearcoat. The owner said that it's impossible for a respray to be entirely dust-free.

My question is, is this true? Is it true that dust under the clearcoat is inevitable? If it's unavoidable, how many particles per panel is acceptable? Or is the owner just BS'ing me because he doesn't want to re-do the work? I didn't go out and get a count, but it's got to be at the very least between two to four dozen or so bits of dirt/dust in each panel. If dust under the clearcoat is not acceptable under any circumstances, then this is a very frustrating situation. I took it to a bodyshop that's probably the most expensive in the state that I live in. It is a family-owned facility that mainly works on high-end European cars. Mainly BMW, but also Mercedes, Porsche, Ferrari, etc., but they'll work on any car. They are supposed to be the best body shop in the state, but I'm trying to figure out if they screwed me over with sub-par work, or if it's just a matter of me not knowing what to expect. I would like to note that the other aspects of the work is excellent....no swirl marks, no sanding marks or runs, perfect color match, perfect orange peel match, and so forth. However, I think that the amount of dust is excessive, but I'm no expert.

If you guys think that the imperfections as I'm describing is unacceptable, how do you suggest I handle it? If there should be no dust whatsover, then I'm going to want them to re-do it, so I want to know how to handle it tactfully.